ARC The Hotel

I had a very quick, easy check in because I completed pre check in online. If you get a text and email with your name and this hotel, it’s likely legitimate. Pre check in made the in‑person process take less than a minute. Room 515 had a few issues: the desk light never worked, and the fridge initially wasn’t cold. After notifying the front desk, they fixed the fridge, but the desk light stayed out. Some improvements would require renovation: a light inside the closet (which is where the safe is very dark), easier bedside light switches (current switches require bending behind the dresser), and extra drawers (there’s only one, though there’s open shelving). There’s a small dent on the wall from the swing bar deadbolt in the unlocked position. Blackout curtains work very well (I couldn’t tell night from morning). One side of the bed has two outlets and two USB ports on the dresser; the other side’s outlet is behind the dresser. No clocks are provided, bring one if you need the time. The safe is firmly bolted to the floor and roomy enough for a laptop. Room cleaning was flawless; staff even left my pillow arrangement intact. Noise isolation was excellent, I couldn’t hear neighboring rooms, even when nearby doors closed. Wi‑Fi was fine for browsing and light video, but inconsistent. A speed test at ~9pm showed 4.82 Mbps down / 4.90 Mbps up; daily random re‑authentications and slower speeds at times made it unreliable for video calls. There’s an Ethernet jack at the desk, but you must bring your own cable. Elevators are small and on the slower side, rated for nine people, but with luggage/backpacks realistically fit about three people. A complimentary water bottle was left daily on the dresser, a pleasant unadvertised touch. Overall: quiet hotel, short walk to multiple public transit stops and Parliament Hill. Good if you want a simple, peaceful room and don’t need much other than to sleep and use the bathroom.

Amazing place to relax love the dinning room and the food was the best. Staff were super friendly and helpfull.

The staff are the shining star of this downtown hotel, but it's also very quiet & very clean with nice linens. We recommend this hotel to all types of travelers because you will encounter the most professional people working there and it's so very comfortable.

I arrived around 9 p.m. and had difficulty locating the hotel’s parking area. There was no signage, and no valet present at the entrance, which led me to circle the block before eventually returning to the front—only then did a valet appear and assist me. The second morning of my stay, the water in the room was lukewarm at best. That said, the bed was really comfortable.

I highly recommend the Arc Hotel. I was greeted out front by staff who outlined the check in process, including parking, and even accompanied me to the parking garage to make sure everything went smoothly. Nothing was rushed, but check in was fast and very friendly, and breakfast delicious. Be aware there are lots of stairs to get into the hotel and nthe restaurant.