Hilton Aruba Caribbean Resort & Casino

We loved this hotel. We stayed on the 8th floor, in a Palm Beach Club room and it was worth every penny. The concierge service here was better than anywhere we have ever been. Special shout out to Vicky, Janice and Edwin who were absolutely amazing and helped make our trip wonderful. They are the best! Vicky knew our names and what we wanted to drink at the afternoon receptions after the first day. She even made me a special cocktail which is now call "the Vicky". Leaving day is always sad, but Vicky made me smile by giving me cookies, which she knew I loved, for the trip home. This was our first trip to Aruba, but it won't be the last. The hotel was beautiful and clean. Everyone very nice. Beach is beautiful. You can rent an ocean front palapa two weeks before arriving. We are beach people so this was great for us. Worth renting. There are free ones but they are in the back. The first two rows sell out fast so if you want one, don't wait to secure it. We rented a pool cabana on our last day. Also great. It comes with a safe and a table/cooler which was very nice. restaurants and bars were all great. Just know that an 18% gratuity is automatically added. You may or may not want to add more. Our room was always clean. The only complaint I had the entire trip was towards the end of the week they stopped refilling our coffee bar. We did leave gratuity in the room, so this surprised me a little. It really wasn't a big deal though since I could go upstairs to the Palm Beach Lounge and get coffee. They have a machine that makes lattes or many other choices. Janice shoed me this on our first morning and I loved it. I just like it in the room because I enjoy sitting on the balcony looking at the beautiful water with my coffee first thing. The new Westerly is now open and they had a grand opening party while we were there. Guests of the hotel were not invited, and one of the pools was closed down for two days to prepare for the party, so that was kind of a bummer, but not enough to spoil a minute. We loved how excited all of the Hilton employees were about the new tower. It looks and sounds great. Maybe one day we will try it, but as long as Vicky, Janice and Edwin are at the Palm Beach Club, we will probably just stick with them? We will definitely be back.

Solid all around. Great location and overall a really great stay. New construction looks good. Plenty of room around umbrellas compared to Hyatt area and feels less crowded. Serious drawbacks for consideration include: 1. Bed / pillows 2. Some food/drinks 3. Reservations 1. The bed is horrendous. (Aruba Tower). It was so firm and uncomfortable that I’ll book elsewhere for this factor alone unless they’re replaced by my next stay. Pillows were like sheets of paper but we didn’t ask for replacements so that’s on us. 2. Laguna breakfast is 5 out of 10 might not be worth it if you’re considering a package. Selection is good and some of it was good but a lot of it was not. Sunset grill and bar/restaurant food were pretty good and fairly priced considering. While the new bar is cool $24 margaritas is kind of over the top. I’ll be bringing a cooler, tequila, and limes next time. 3. Specifically requested adjoined rooms or close by for a family reason. Even settled on can you a least put us on the same floor. This was requested several times months prior to arrival. Unless you wanna pay the fee ($25 per night per room) for the guarantee which I’m not paying because it seems like a money grab they will not even try to help you out which was pretty disappointing. Can’t even manage to get two rooms on the same floor seems like you’re not even trying, I think it’s their way of making you pay the fee. I’m sure someone mentioned the service fee on food/drinks but I’m wondering if that’s making the some of the staff less friendly (bartenders)

Excellent Resort. Very clean resort, nice pools, ocean is amazing. Easy access to bars and restaurants at the hotel. Located in a great spot adjacent to the nightlife.

Stayed here this past weekend for 3 nights and loved it here! The resort is fairly huge, staff are friendly and location is perfect (near restaurants, bars and shops). HOTEL: Got an Ocean View Two Doubles Room in the Curaçao Tower—room was decent size, clean and comfy and had the amenities we needed (fridge, coffee maker, safe, etc.). The “ocean view” was FAR, you could barely see it! More like a garden view in my opinion—but we did have a balcony. Order room service once—found out they only offer breakfast and dinner, no lunch. SUNSET BAR: Casual spot to grab drinks and light bites! Elvin made delicious Frozen Pina Coladas and White Tea shots for us. Tried the Lobster Roll, it was good. EFOREA SPA: Loved our couples massage here! The ambiance was so relaxing, and masseuses did a great job! On the pricey side, but worth it. BEACH: View of the ocean is beautiful here!!! We reserved the “Oceanfront Lounging Experience” to ensure we got the hut umbrella, lounge chairs, towels, water and most importantly, a reserved spot right in front of the ocean. Service was lacking here—was hard to flag down a server when we wanted to order more drinks and food. CASINO: Fairly small, has a few tables and variety of slot machines. Non-smoking. There’s a bar, but you get free drinks while gambling. If you sign up for their players card, you get I believe $10 free play!

From the moment we walked in, we felt so relaxed and welcomed by the staff. Stayed on the 7th floor in the Aruba tower, with a perfect view of the pools and ocean. King room was spacious and clean, with a balcony, and came with access to the Palm Beach Club. Having access to the Palm Beach Club was incredibly convenient. We did breakfast and lunch there most days. My wife loved the food, everything was fresh! I have a gluten allergy; they had a separate case full of gluten-free bread, muffins, and donuts, and prepared gluten-free sandwiches ahead of time for lunch. The concierge dedicated to those with club access helped us with any question we had. Outside of the club, every employee we encountered was pleasant and helpful. In mid-May, we were able to find chairs most days (non-shaded chairs were generally available), and we were allowed to sit in the back rows of the palapas for free if it wasn't crowded. Pools were amazing and big enough to have your own space. Staff was constantly walking around taking drink and food orders, and there were resort bars right there. While soundproofing of the patio doors kept outside noise out, it wasn't so great between rooms. It wasn't an issue for us, but bring earplugs if you're a light sleeper. Location is PERFECT! 50+ restaurants and bars within a mile, shopping right outside the door, and smaller stores for sundries/liquor. We walked to at least three bars/restaurants each night and (just like every other part of the island) felt totally safe.