Hilton Aruba Caribbean Resort & Casino

Nice place but not a very good value. I’ve stayed in other resorts where breakfasts were included . This place has literally nothing that’s complimentary. When paying premium prices for a hotel stay you shouldn’t have to pay for palapas everyday and they shouldn’t be priced in tiers based on proximity to the beach. That was a major turnoff . I also reached out to them regarding my stay and never heard back. Beach is great, hotel is overpriced

Resort is very nice and well maintained. Rooms in curaçao tower were a little small. Beach was excellent. Good location to hit the restaurant strip and shopping across the street. Great walking the beach and bike path.

Imagine looking forward to a wonderful relaxing time in Aruba and you call the Hilton Front desk to find out more information. You are answered by a woman name “Vivta” or whatever her name is, and you get the rudest service ever. This lady was loud and speaking over me. I could not get a word in. She disconnected the phone several times. She said there’s a system issue and we may get disconnected but she did not take my number nor try to call back. Her entire attitude was so unprofessional and rude- not indicative of what the Hilton is about. After spending about $5000 for just a few days in Aruba, this is unacceptable service. If this is what I’m going to experience at the Hilton when I arrive next week, I am not looking forward to it. This experience has put a damper on my excitement for my upcoming trip. This lady should not be at the front desk.

This is one of the best Hiltons in the world, definitely in the Americas. Our third visit (still here:) has reinforced that impression with the new tower, well-maintained rooms throughout, and beautiful updates to the pool area and the replacement of the Gilligans/Castaways "beach shack" themed pool/beach bar with an upscale Shore Club with much improved menu, seating areas and music. The tent cabanas have also been replaced with stylish modern cabanas and several new seating/relaxing areas have been added near the pool and beach. The location can't be better as the beach is excellent quality with clear,clean water and no seaweed, and yet steps away across the street are dozens of restaurants with plenty of outside seating to enjoy Aruba breezes and several nightclubs/bars for a post-dinner drink. Tips to have a great time - book a sunset-on-the-beach dinner (great value as the portions are huge) for your day of arrival through the hotel's Sunset Grille, to get onto Aruba time as soon as you can, and go onto the services website two weeks before your trip to book a pool cabana or beach palapa to lounge away your first full day - you won't regret it. Thanks especially to Cristian at Sunset Grille for his fabulous service as a first-time sunset server, and to Sharon at the Shore Club for her knowledgeable recommendations for the sushi options.

We can't say enough about the ambiance and elegance of this place. Our room was quiet and comfortable and we loved every minute of our 5 days on the property! I called our palapa (#96) our home away from our home away from home! The view was awesome...every meal at all 3 restaurants was perfect and the staff went above and beyond...We will absolutely be back! Thanks to all, especially Anastasia. ;)