Hilton Aruba Caribbean Resort & Casino

Beware: Serious Health Hazard I contracted Salmonella at this hotel and was hospitalized for three days upon returning to the United States, suffering acute kidney failure due to severe dehydration. Despite the severity of my illness, management denied all knowledge and accepted zero responsibility. They couldn’t care less about the health and safety of their guests. Third world treatment. Avoid this contaminated hotel.

Wonderful stay, got special service every morning with a big smile from Lilliana at Laguna restaurant. She makes the morning even brighter at a pretty spectacular place.

Worst customer services at higher levels of management. Much better options up and down the beach.

We stayed at the Hilton late May. We had 2 rooms. Our request to have the rooms nearby was honored. We upgraded on arrival to Aruba Tower and Palm Beach Club and I have to tell you it was worth every penny and then some. Concierges at the club, Vicky, Janice & Edwin are great! They really go above and beyond. My daughter had an allergic reaction and they immediately found a pharmacy that was open early in the AM. Next day Janice brought balm for my daughter when she saw the issue. That kind of service is what makes this hotel stand apart from others. Location is awesome. It is more spread out than other resorts nearby and doesn’t feel that crowded. I love the fact that you can reserve the palapas ahead of time (there is a fee yes) but it is well worth it not to have to get up early and play the idiotic towel games that nearly all of the resorts do. Beach service was great as well. They come around often to take orders for food and drink. Great resort. I almost never want to come back to the same resort twice. Hilton Aruba makes me want to come back.

The resort is amazing. Great location, just walk out the front doors and there are plenty of restaurants and shops. Plenty of beach and large pools. No issues finding a spot to sit when we traveled in June. The coffee shop has great coffee, sandwiches and snacks.