PGA National Resort

Fabulous high end experience at this resort. Everything spotless and very friendly staff everywhere we went. From the check in to check out, top notch!

Nice facility, but almost every chair or couch in the lobby/bar area was stained and/or dirty and my room chair was torn. Unacceptable for a resort of this level and stature.

This hotel has lots of potential but needs some upgrades. Housekeeping was inattentive. Had to call numerous times for towels after room was cleaned. Was told about strict dress code at Butchers, but a guest was dining in gym shorts and a Tshirt. Chaos and disorganization at check in for the racquet club.

We stayed here ten years ago and loved it. Things have changed! The outside grounds, pool area and event spaces are all beautiful and well kept. But the interior is awful. The decor is absolutely horrific! Nothing goes together, the furniture is strange, room design is so bad. Worst of all, the place was DIRTY. We got our first room which smelled musty, was very dark, and the bathtub was disgusting with a dark ring around it. The front desk was able to change our room to the lobby level and although it was slightly better, there was pink and black mold in the bathroom around the tub. I went to Publix and bought some Oxy cleaner and scrubbed it myself. The carpet was filthy with nails, crumbs and a tiny child’s toy embedded in it. That carpet was not vacuumed in a very long time. The pink couch was so uncomfortable we sat on the bed instead. The bathroom has these heavy glass doors that you practically break your arm closing and are very loud. We heard the doors from neighboring rooms opening and closing. There is just dead space to the right of the toilet which made no sense! No hooks to hang up your sleepwear. Who was the interior designer?! They should never work again! Weird wallpaper, a lime green table. Nothing made sense. The Staff is stellar. Every person we encountered was happy and friendly and lovely. We ate at the Diner and Honeybelle and both meals were great with a wonderful atmosphere. The Lobby was always hopping with people at the bar but it was so cold we opted not to partake. This could be a fantastic hotel! I can’t believe such a nice place could pay no attention to cleanliness and decor. It was so much nicer before you “Renovated”.

Beautiful resort.Food was amazing.Service was excellent.Golf was great.Pool was fun live DJ a superb service a food.Staff were always willing to accommodate.Thanks Mark,Angel,Adam a Brendan,Danielle a the coffee shop women!!!!Will return soon.