PGA National Resort & Spa

Wonderful service from the moment we got there until we left! Noreen Burns, from Reservations, was excellent in arranging our big birthday and anniversary celebration. Paul Sahnger made the Check In and Check Out process very easy! He was very accommodating. Antoinette, the Concierge, could not have been better. She sent us chilled Champagne and various chocolates to our room and made our dinner reservations, including complimentary desserts, at both dinners, to celebrate our events! Then, there was the golf! My husband could not have been happier. Arlo, his caddy, was very knowledgeable and made the round so enjoyable! The pool area is beautiful with great pool-side service. This Resort is top notch! Everyone who worked here is very friendly and made us feel special the whole time we were here. We will definitely be back!

Very nice place overall. Room was okay, nothing special. Feed and drinks at the lobby bar were good, and the staff was as well. Fire alarm in the middle of the night - not great, and a mechanical error, from what I heard from other guests, but nothing from hotel. The middle of the night exercise was not handled by staff well at all; it was handle by staff at all! No communication, nothing. At checkout, no mention, no efforts of any type. Pretty poor, given the inconvenience, etc. Then I get a random, unexplained additional charge on my credit card. I got it fixed, but adding that on top of the night's experience, I won't be in a hurry to come back. The lack of response to the poor experience seems absurd for a place of this reputation.

The front desk team greeted me with such a friendly welcome! They accommodated all of my requests. I really loved everything that came with The PGA Suite! Poker table and pool table was awesome. Also appreciate the valet guys for helping bring up our stuff, and the concierge that sent up some fruits and water to my room! Everything was perfect and everyone were really nice! I had an amazing time for my birthday weekend getaway. This place is really worth it!

Great time! Great entertainment @ the I Bar. A resort with every amenity possible and very attentive staff. Started the day with a wonderful massage at the Spa! I live locally so it was a great place to stay, meet friends and enjoy a night away!

Let me start by saying the gym is phenomenal and the golf courses were really grade A. Unfortunately, the rooms that we were given fell short. We had 2 connecting supposedly deluxe rooms yet they had no view except for looking at other walls for the most part. The second room was small and had a miniscule balcony that you could not even get on. The hotel was not sold out by any means and they could have given us nicer rooms. Disappointed in the accommodations. The pool was beautiful but way too warm. Almost everyone who worked there was extremely nice except for our last night when they had a large crowd at the lobby bar and the service to get food was awful. The food and beverage manager should have made sure the people staying there were taken care of better.