PGA National Resort

For sure, the ppl who work at this resort make it a great stay. Thank u to Ricard at the front desk and John (our bellman) for helping to make the check in process smooth. Melissa and Brittany at the coffee shop were an absolute JOY! They made my day each time I grabbed coffee. They were one of the best parts about the trip.

The hotel in general has gone downhill, in the communal areas carpets painting hardware etc all need an update. The pool rarely had lounge towels, I never understood that as the pool was never packed, the wait staff were not as attentive as previous visits, waiting and waiting for food and drinks, chasing several times. Staff at the pool paid no attention or care. Sickened me to pay service charges. The pool chairs, tables and general areas need a bit of a facelift really worn and in poor condition. Feels like they need a good clean. The birds are pests as guests leave food out and about which is annoying. 1 bartender isn’t enough making cocktails in the main bar area especially during the holiday period. Neither were 2. There are 4 sides to the bar they could could have done with at least 3 tenders. They seemed to be run ragged the staff going around like headless chickens. I would say management is poor in general. Don’t ask for a room on the lower floors they are dark and dreary. Aside from that the food drinks and rooms are great.

We had an awesome stay at PGA National Resort. Theresa at the front desk started things off perfectly, super friendly, super helpful, and made check-in a breeze. Gabrielle and the other ladies at the pool kept the vibes great the whole time. Cameron at The Butcher’s Club was hands-down the MVP. He honestly made our whole trip. The food there was legit incredible. The truffle chicken especially… unreal. Tobi at the spa deserves a shoutout too. The green tea hot stone massage was probably the best massage I’ve ever had. Absolute magic. And I can’t forget the lobby bar. The mini lobster rolls were on point, and the espresso martinis hit exactly how they’re supposed to. Overall, PGA National was a great time. We’ll definitely be back.

The PGA Resort is an excellent property to visit. Our room was very large and spacious, the price felt fair and reasonable, and the overall experience exceeded expectations. From walking the Champion Course with my caddie, Rodger—who has been there for 20 years and knows every angle and green—to being paired with new friends on the Palmer Course, the golf experience was exceptional. The practice facilities are excellent, and the courses were in outstanding condition considering the volume of play they must handle. The entire resort staff was incredibly helpful and focused on making every part of the stay memorable. Dinner at Bau was a highlight, with terrific chefs and attentive service. The fitness and workout facilities were also amazing—among the best I’ve experienced at any resort. I would highly recommend a visit, whether you’re a golfer or simply looking for a relaxing getaway at a top-tier resort—a clean, peaceful experience with amazing service.

The service was top notch. Everyone was so friendly and accommodating, especially Teresa at the front desk. We had a very complicated reservation and Teresa made everything turn out perfect.