Hammock Beach Golf Resort & Spa

Beautiful resort and grounds. Pool were amazing. Rooms were nice and clean. We stayed in a one bedroom ocean view suite. The view was great. The pullout couch was not the best for two teenage kids, so that room would be perfect for a couple or for a family with smaller kids.

Took my 10 year old granddaughter for 2 days and had a great time!! Wanted to be by the ocean, and still have the pool facilities. Also I have stayed before on Golf trips and the Conservatory and Ocean course are 5 stars.

Would highly recommend. Food and drinks are a bit pricy but the facilities, pool, and beach, are spectacular. Best pool and kid friendly facilities

We could get past the room being outdated and The cost being way overpriced for what it was- except for the entire staff was downright rude. The concierge was condescending and all their responses and not helpful. The staff actively worked against us. When we got there late on Saturday, we realized there was no pool chairs at all. Everyone had reserved one. So we woke up and stood in a very long line Sunday morning to reserve a pool chair. The staff is actively telling us they’re going to move out if we set it down to reserve a chair (umm excuse me? Where was this right security yesterday when my family and my baby and I had to sit on the edge of a pool with all the baby stuff because there werechairs being reserved for everyone else with a single item). The arcade is a tiny cramped room- 100% not what is on their website- with four machines, cramped in there and stuffy. I was charged twice for Kids crew purchases that I made. I paid once before and they charged me after as well.

Overall, 80% was a great experience. Plenty of pool and food options, grounds were kept beautifully, loved the offerings for the kids, the room was spacious and had everything we needed, and the staff were friendly. The check in and out process was very disappointing. We checked in at the front desk at 2:00, knowing our room probably wouldn’t be ready. We enjoyed touring the grounds but when 4:00pm came, our room still wasn’t ready. In fact, there was a lobby full of people that weren’t happy. When we finally got to our room around 5, we couldn’t even see the ocean. Just a parking lot and a palm tree. After going back to the front desk, we finally were granted another room where we could see the ocean. Very disappointed that we spent too much time on this hassle, not to mention that we were told that the check in process started at 4, but that didn’t guarantee that the room would be ready…I have NEVER in my life have heard such a thing! In fact, it’s truly unfair as the hotel expects us to be out of our room promptly at 11…does that mean I can start packing up at 11 and then leave around 12?…of course not! Having said that, even with our sign on our door to not disturb, housekeeping knocked at 10am and opened the door to find me in my pjs! We weren’t going to be rushed out, however, when we opened our door 30 min later, they were standing outside of it waiting…so awkward! Ironically, they were eager to clean our room early but I guess this wasn’t the case on checkin day! The only other thing to add was that the pools were quite crowded with chairs being reserved with towels but no people. Can’t really help that though. The heated pools options were great during this time of year.