Hammock Beach Golf Resort & Spa

We always enjoy visiting Ginn Gammock Beach resort and were very excited to visit again. Once there, we needed to take half a day and make an emergency visit to AdventHealth ER in Palm Coast. A CT scan confirmed that my Wife has 3 broken ribs which happened the night before we got there on 18 Sep 26. It was difficult to enjoy our stay with her healing in the room while I tried to comfort her and enjoy the resort. The staff was very understanding and accommodating and tried to make our stay comfortable, customer oriented and motivated. We appreciate the understanding. It was very strained and stressful due to the circumstances. Additionally, we were in the South Tower when we asked to be in the North many months ago. We could not hear the sound of the ocean due to the AC units on top of the building above our patio. This was very disappointing.

Our condo unit was very dated needing to be updated. Upon arrival condo floor was dirty and long hair was in the floor from prior guest. The resort is beautiful and grounds are maintained very well. Staff is friendly and helpful. I wish my family would have been in a nicer condo.

old, tired and dirty resort, staff tries but def not woth the money or the time, there are hundreds of other places to go, not going back

We booked 4 nights. The first night of our stay, we had no AC, the room temperature was more than 80-degrees, and we had to change rooms at nearly 2 AM. The second night, the fire alarm sounded at 2 AM and we had to exit the building for nearly 45-minutes. After 2 nights of no sleep, we checked out; however, the resort refused to adjust our stay to only 2 nights and charged us for the full, 4 nights. Poor experience and very weak customer service.

Great spot, little disappointed in the pool staff (no one came to check on us for over an offer to offer water/drinks/food) and housekeeping didn't show up the 1 day they should have during out stay. Otherwise, perfect.