Hammock Beach Resort

We enjoyed our stay! The suite was very comfortable, clean and relaxing. The resort had plenty to do (swim, bike, hike, restaurants, just relax). The staff was very nice and helpful. I definitely recommend!

Traveling North by boat up the Intra Coastal waterway we stumbled across this well appointed marina which is part of Hammock Beach Resort. The grounds and amenities are kept in tip top shape and as a marina guest we have full use of the resort 1.5 miles away. They offer free round the clock shuttle service. The marina has lovely showers, laundry, business facility, and waterfront pool area. There are always towels and cold water stations available. We were treated with great service and were pleasantly surprised to see no dockage price increases since our first visit five years ago. Neal, the Harbormaster took our reservation over the phone which made our arrival a breeze. We love having key cards to pay for any resort expenses and really appreciated gracious service from everyone we met. It is an extremely good value at $2.25 per linear foot dockage to have all of the resort benefits. I see keep up the good work!

Last year I wrote a review here about our trip to Hammock Beach that was not very positive. This year it was much better. We arrived on July 6 around 5pm and there was not a line for the bellman or to check in. Our room was ready when we arrived. This year we stayed in the South Tower which may explain the better service?? It was a short walk to the lobby and pools/beach but not a big deal. The Tower was an upgrade so it cost a little more than the main tower - the view was still nice and the room was much nicer than the room we had last year (3 bedroom). Unlike last year, our room was clean and we received housekeeping each day. My family (13 girl and 10 boy) love this resort. There are a few issues with our trip this year but nothing too major. Finding chairs by the pool is still a challenge if you don't go down at 8:30am. Also had issues finding chairs and umbrellas at beach one day. The kids crew camp thing needs some help. Most resorts publish a weekly schedule of activities so that families can plan. We asked for a schedule and were told that the crew decides what to do when they come in each day. We actually didn't participate in the kids crew because we had no idea what was going on. The food was good pretty much everywhere. My daughter has Celiacs so we need gluten free options. I was told that each restaurant would make everything on their menu gluten free - well this was not the case. While they did make arrangements for gluten free - it was not consistent at all restaurants - we ate at Atlantic Grill, Room Service, the Italian restaurant, and poolside bar/restaurant. Also, the poolside bar/restaurant allows smoking - we tried to eat there one day but I think the table behind us was having a contest on who could smoke the most cigarettes - terrible. Again this year, the coffee shop team was the best on property. Good coffee with personably service. To sum it up, my experience is that the service levels have greatly improved from last year to this year. There is still room for improvement but overall we had a great trip.

We've been looking forward to our vacation here for a month. We arrived at the Resort at 3:45 for a 4pm check in on 7/14. Once there, we parked in front of the lobby and waited. We soon found out that our room wasn't ready and that a 4pm Check- in isn't actually at4pm. Our Concierge, Felicia, let us know that check in starts at 4, your room is not ready at 4. We were told that we would be called when our room was ready. So we decided to unload our car and self park. The valet told us we'd find a cart in the parking deck. We probably walked a mile back and forth in the parking deck looking for a cart and couldn't find one with 2 kids, in 91 degree weather. Went back up to driveway in front of the lobby and took one from the valets to load up, then took car back to under the building to park. Finally at close to 5, I got back in line for the Concierge, and found out that our room was finally ready. I received no call! Please remember that we have an 8 and 10 year old that are dying to go down the water slide at the resort, which we found out closes at 6... Once we get to the room, #535, it has a nice view of the ocean. I decide to pull the sheets back because it doesn't look right and I see long and short hair, and black crumbs on the sheets inside. Clearly they have not been changed. I call the front desk, husband walks down the hall to grab housekeeping. Denise at the front desk answers and doesn't seem overly concerned. My husband comes back with a housekeeper who tells me she'll take care of it right away. Denise asks me if I'm good and I tell her we have a housekeeper that will help. Come to find out it's not even a room she takes care of normally, but she stepped up to help. Her name was Genesis. She had to call to find clean sheets and quickly changed the dirty sheets out. We finally made it down to the pool for the kids to slide down twice before they closed the slide. The resort is lovely, there are a number of pools and the lazy river worked just fine. We've stayed with Salamander before, near Tampa, and that resort was very clean and we had no issues parking or checking in. Just to note, we left this evening for dinner and noticed the lobby is full of people waiting on their rooms as well. I get the feeling this is standard here.

Our family of 15 stayed here. We had two different places. Our four bedroom was gorgeous! It had amazing views of the ocean and pool. The balcony was a favorite spot for cocktails and ocean breezes!The kitchen was upgraded with high end appliances. Huge, clean sectional sofa, great big round table for eating and playing games. Master suite was very spacious with wonderful bathroom. The other 3 rooms were a queen, two twins, and two twins. All clean with plenty of storage and TVs. The other place was a 3 bedroom. It was dated and dark (that "Tuscany" look). There was no view. It had a great kitchen, huge table, and clean rooms. For the size of it, the family pool should be double the size.