Innisbrook, a Salamander Golf & Spa Resort

My friends and I did a golf trip to Innisbrook Resort, in Palm Bay, Fl. The service was excellent. We were served breakfast over 3 days and our waitress, Danielle K. , Natalie W. And Melissa were outstanding. They were polite and very attentive. Everyone we came into contact with at the resort are fantastic.

Awesome crew. Natalie and Danielle rock! Golf course was in excellent condition. They even dialed up perfect weather.

Overall, the experience was acceptable; however, “acceptable” is not enough for me to confidently recommend the resort to others. On day one, we arrived and teed off at 1:00 PM, yet there was no beverage cart on the course. Additionally, the greens had recently been punched, and we were not informed in advance that course conditions would be impacted. I fully understand that aeration is necessary maintenance, but the lack of communication regarding the condition of the greens was disappointing and detracted from the round. After golf, we stopped by the bar and only then learned that the resort operates as a fully cashless property. While this may have been mentioned during booking or check-in, it was not clearly communicated or emphasized to guests, which led to unnecessary frustration. Charging $4 for a basic coffee also stood out—particularly when combined with the other service and communication gaps. It contributed to an overall perception of poor value rather than a premium resort experience. The TV setup at the bar was another issue. During the NFL game, the same game was displayed on multiple TVs, yet none were synchronized. Several were delayed by four to five minutes, and with eight or more TVs out of sync, it significantly disrupted the experience. Unfortunately, this became the most memorable part of the evening rather than the quality of the food or service. Individually, these items may seem minor, but collectively they had a meaningful impact on our stay. Food and service are important, but clear communication, consistency, execution, and perceived value are what ultimately turn a visit into one worth recommending.

it was cold and the meeting rooms heater was broken. Overall, the facilities are very tired. The Island golf course is way beyond its prime.

We love coming to the Lochness Grille for lunch poolside, best lunch on property. Christine, Heather and Emin are always excellent at taking care of us. Chef Kristine makes the best fish tacos and lobster rolls!