Colony Palms Hotel

I was excited to try the hotel as it is adults only and I visit Palm Springs frequently. Unfortunately the rooms are dark and the staff doesn’t really want to be there. My room looks out at a parking lot so they planted bushes in front of it. I asked for a room with more natural light, so they showed me a room on the second floor that had ivy over grown on the windows - completely dark and not kept. The staff (if you can get one) are lacking and unhelpful. The hipster at the front desk did try to upsell me on a suite as that was the only room that he said had good natural light. I would avoid this hotel. The pool area is nice but there is street noise - that was the only redeeming factor that have it 2 stars.

The property is beautiful and located in a great area of Palm Springs. The staff, room and accommodations are spot on. Colony Palms became our favorite destination after discovering it for the first time 6 years ago. Great for hanging with friends and family!

The customer service here is the best! Front desk, pool side , housekeeping and restaurant, all of it made our stay so enjoyable! The room was smaller than what I had envisioned and this was an upgraded room! But the room was clean, just small and perhaps a little tired.

Fabulous gem of a hotel. Attention to detail is amazing. Staff warm and welcoming, room clean and comfortable stocked with thirsty towels and wonderful Lalabo products.

Pros: Quiet relaxing understated vibe, lovely grounds, not a party hotel, good restaurant/bar, very comfortable bed, clean room, convenient location near downtown, friendly staff. Cons (relatively minor): Seating in restaurant was uncomfortable (the back of the chairs are sloped away from table, an awkward angle for eating). Not enough hooks in room to hang robes and towels. Hard to control the heat/ac as thermostat was not lit and appeared to be outdated. On rainy days it would be nice if there was a doormat to wipe feet before entering the room to avoid tracking wet shoes in on to the bare floor.