Holiday House

We had a mixed experience at Holiday House. The property itself is beautiful, and we really enjoyed the location, amenities, and overall atmosphere. All other staff we interacted with were warm and pleasant. Unfortunately, our arrival experience was very disappointing. After a full day of travel, I arrived around noon simply to confirm check-in, as the reservation was under my husband’s name and he was not scheduled to arrive until midnight. When I explained the situation, I was told by the General Manager, Rosemary, that she “legally” could not check me in. While I understood the policy, the interaction was dismissive and unhelpful. There was no effort to problem-solve or offer guidance, and I was left unsure how I would access the room that evening. The situation was eventually resolved by contacting Expedia to add my name to the reservation. When I returned later, I was able to check in smoothly, which highlighted that the situation could have been handled very differently from the start. While we did enjoy the property overall, this experience created unnecessary stress and made us genuinely unsure about returning.

The service was exceptional - genuinely kind, attentive, and welcoming from start to finish. You can really feel the care the team puts into creating a great experience. The design is impeccable, with beautiful blue accents that add a fresh, approachable touch to a modern aesthetic. Everything felt thoughtfully curated, making it both stylish and comfortable. A truly standout experience all around.

This is a very cute boutique hotel near all the city center action in Palm Springs. I was here for a conference and the conference center is less than a half mile walk from the Holiday House. The staff and amenities are great. I would highly recommend for you next trip to PS.

A long on-line search for a Palm Springs hotel accessible without bringing a car, with safety features like grab bars in the shower on request, and clean and spacious rooms was rewarded by finding Holiday House. From a welcoming, personally-sized lobby to the artistic blue-and-white decor in our comfortable room, it exceeded our expectations. Finally, it would be hard to beat the walkable location with the town center on one side and mountains on the other. An excellent four-day getaway near Joshua Tree National Park!

We can to the holiday house on a whim. Was not expecting the level of care they provided. Everyone and I mean everyone were so nice and accommodating. Because of this we stayed an extra night and surprise to us upgraded our room.