Korakia Pensione

Korakia was perfection in every sense of the word! From The Korakia Girls thoughtful hospitality, to the serene grounds, delicious breakfasts, vintage movies in the courtyard, peaceful poolside, bikes to easily travel the city, the beautiful & very comfortable room… we cannot say anymore wonderful things about our lovely stay! Thank you so much, we WILL be back!

My family of four stayed at Korakia Pensione last Thursday, booking two rooms. Based on the glowing reviews and social media hype, we arrived with high expectations. While the hotel’s physical charm is undeniable, our experience was marred by a significant lack of professional service. ​The Pros: Design and Atmosphere The Moroccan-inspired architecture and decor are truly beautiful and meticulously detailed. The rooms are unique and full of character. Although the facilities and air conditioning units are quite dated, the aesthetic appeal almost makes up for the age of the property. ​The Cons: Service and Hospitality Unfortunately, the service level was abysmal. The staff appeared completely untrained in hospitality etiquette. We were met with zero smiles, a lack of eye contact, and an overall impatient attitude. Every interaction felt dismissive, with most of our requests met with a cold "no." ​The Incident: No Hot Water in Winter The breaking point occurred at night when we discovered our room had no hot water. During the coldest part of February in Palm Springs, this was unacceptable. It took a long and difficult coordination process before the staff reluctantly agreed to change our room. ​What was most disappointing was the complete lack of empathy. After the room swap, not a single staff member offered an apology, showed concern for our inconvenience, or followed up to see if we were okay. They acted as if nothing had happened. ​Final Verdict The service at Korakia is as cold as the desert winter—a sharp contrast to the beautiful architecture and the luxury-level price tag we paid. For a hotel that positions itself as a premium destination, the lack of basic manners and professional standards is shocking. We left feeling unwelcome and undervalued. We will not be returning, nor will we recommend this hotel to our friends

First, I’m not hard to please. If I book a Motel 6, I know what I’m getting. If I book the Post Hotel, I also know what to expect. Pricing sets the expectation. At least I know Motel 6 staff would bang on some doors if need be. Korakia Pensione prices itself closer to a luxury wellness property, similar to the Post Hotel, but the amenities don’t quite match that level. Room rates vary widely from around $600 per night for the smallest room to over $1,090 per night for larger rooms. There’s no TV (which Im sure is intentional for the wellness vibe), no iron or ironing board, and no in-room tea service though there is an electric kettle. They deliver two small cups of coffee to your room each morning, which is a nice touch. There were a few insects in the room during our stay, and the ceiling fan wouldn’t turn off unless you turned off the light. Not a big deal. Breakfast is served in the courtyard, with two options to choose from. There are baskets of oranges in the rooms and around the property, which is charming. The property has two heated saltwater pools open 24 hours and bicycles available to ride around town. The location is excellent, just three blocks from downtown and honestly, that’s what you’re paying for. There’s no on site restaurant. They will order from local restaurants on your behalf, but it comes with a surcharge plus a delivery fee. Unfortunately, our last night was rough. Our neighbors played loud techno music from 8 p.m. to 8 a.m. I contacted the front desk and didn’t receive a response. I had come down with Influenza A the day before and was already feeling awful, so being unable to sleep made it even more challenging. Overall, beautiful property and incredible location but at that price point, I personally expect a bit more in terms of amenities and guest support. I wouldn’t stay here again, unless the price was drastically reduced.

I got a 90 minute massage by a black haired white lady at 2:30 PM on Saturday 12/20. I don’t know her name but she was extremely inexperienced and claimed she was intuitive but it was the farthest thing from. The massage was like $300 and it was not worth it AT ALL. I left with all the knots I came in with. She didn’t tie my hair up, she didn’t ask how the pressure was I had to tell her to go deeper because all she was doing was moving her hard back and forth on my arms/legs not massaging, rubbing and when she got to my back she didn’t massage it idk what she was doing, and when I told her to go deeper she said sure and pushed her fingers so deep in my shoulders it hurt bad and didn’t ask again, how the pressure was. It was extremely uncomfortable and not a good experience at all. My boyfriend ended up tipping her a lot too because that’s just what he does so I assume she thinks she did a good job but she did not. Not sure where she went to school but would not recommend.

This was my second stay at Korakia -- my first was in The Orchard House and this time I chose the Thessaly Room. Two different spaces, but same sense of spaciousness, light, and peace. I was in Marrakech this time last year and felt like I was right back there with the candlelit lanterns at night, flowers and tiled surfaces everywhere, and warm hospitality. Thank you Korakia Girls, for an amazing stay!