Amanpulo

What an amazing holiday We got off the plane and felt like part of a family from the start. Staff were so attentive and helpful. Our beach villa was amazing with private beach sunbeds. Food drinks gym spa activities and diving were absolutely brilliant. Water so clear, turtles, snorkeling and th most amazing sunsets. Well done Andy and Pamela for running such a perfect retreat. Thanks to all of the staff but amongst them our main contact Dan Carlos Serving staff Andrea , Rosenberg, Alfred, Claire, Gale, Marvie, Kristin Mari, Karen Aaron Harold Vince and Justin (and a few whose names I I didn’t write down) managers Pamela Andy Jessica,Jay and Elmer Peter Roger and Armel We will be back Thank you all

Location - very remote Atmosphere - peace and serenity Rooms - to die for Value - 😱 Noise Level - relatively peaceful Service - EXCELLENT!

We never imagined we would say this, but this is the first Aman experience we did not entirely fall in love with.m Three important contexts shaped our stay at Amanpulo. (i) Timing, we visited during one of the busiest periods, with the resort operating at or near full occupancy. This may well explain some of what we observed. At Aman’s level, personalization and intuitive attentiveness are not luxuries — they are the defining hallmarks. During our stay, however, these felt diluted. Some facilities we consider essential — such as the steam room and cold plunge — were fully booked for days, making access impossible. Moments of “surprise and delight,” which at this tier of hospitality should feel instinctive rather than exceptional, were largely absent. The simple magic of, “we noticed you enjoyed this yesterday,” never quite materialized. Minor yet recurring lapses — in housekeeping, breakfast orders, and internal communications — occurred over three consecutive days. Individually small, collectively noticeable. (ii) The team. Many of the people we encountered are relatively new to the resort, at least by Aman standards. And yet, this is where our optimism lies. Every interaction revealed promise — receptiveness to feedback, genuine warmth, and a growing affection for the brand. Aman is not merely a set of SOPs; it is a philosophy rooted in storytelling and intuition, in making guests feel understood rather than serviced. That depth cannot be trained overnight. If this is a teething phase, the foundations are certainly there for something exceptional to re-emerge. (iii) The casitas. They remain immaculate and timeless in design. However, thoughtful modernization is essential. Navigating light switches and temperature controls in the dark feels at odds with contemporary expectations; integrated tablet controls would significantly elevate the in-room experience. We understand enhancements are already in motion — another promising sign for the resort’s next chapter. And yet, what makes this reflection nuanced — we genuinely cherished much of our time on the island. Conversations with the team felt authentic and unfiltered. We caught glimpses of island life, of both its beauty and its challenges, which made the experience feel meaningful rather than manufactured. The activities were superb, and the natural setting remains utterly singular — serene, cinematic, and profoundly special. Amanpulo is still a place we would recommend to anyone seeking something extraordinary. As for us, we may well return — but next time, we would choose a quieter season, when the full poetry of Aman can once again be felt without restraint.

This was our 4th stay at Amanpulo and we go every time we are in the Philippines. It is still in our top two resorts anywhere in the world. The beach is as good as any we have seen with soft white sand and clear, blue, warm water. They are fighting some beach erosion and this is the first time we have seen seaweed on the beach but it is not material. Some areas of the beach are less affected by the erosion so we try to request beach casitas in certain areas of the beach. The service, staff, food and spa are great. A few negative comments (but take with a grain of salt given my above comments); They need to replace the beds and pillows which were no longer comfortable. They have a lot of sand flies which definitely bite so make sure you continually use the insect lotion provided or bring your own. The Beach Club restaurant could use a menu and service upgrade and was not as good as the other restaurants. They have added a lot of villas over the years (17 villas with 84 rooms) to go with the 43 casitas so some resources seemed a bit overloaded. Book early for lunch and dinner reservations, spa appointments and boat cruises. We encountered unavailability of each of those at our desired days/times. There also used to be bikes placed at every casita for each guest and we had to ask for them and one was taken away before we left. Maybe some overall cost cutting going on?

We stayed at Amanpulo for 5 nights recently. We had two beach Casitas (5 and 6) which were well positioned, on a beautiful beach. The villas were well appointed and very large. The island is amazing with beaches that match the best of anywhere else in the world. The staff were warm and welcoming and very helpful. We ate at all the restaurants and the only downside was that, at all but one dinner, not all the menu options were available to order. This was very disappointing for such an expensive resort and very surprising. Otherwise, an amazing experience!