Trump International Hotel & Tower Panama

Where do I begin! This place is absolutely amazing! The staff are incredible! I want to send a shout out to Alexandra LaCalle, Guest Experience Expert! She is by far the best concierge we have ever come across! I had several conversations with her before our stay and she helped get everything we needed, including a car to pick us up at the airport! Outstanding! Every staff member we came across had a smile on their face and were more that willing to assist us. The room was very spacious. The soaking tub is kind of in the middle of the room with a wooden slat wall dividing the room. There is a huge vanity and 2 sinks. The bed, as always with Marriott, was fabulous! There are quite a few light switches in the room and it took a minute to figure them all out. Shower is huge and has a rainfall showerhead. There is a shelf to put your personal items on. As in previous reviews, the elevators and "different". There is one bank of elevators that goes from the street to the Lobby and then there is another bank of elevators that go to the rooms/pool/restaurants/etc. After the first day we had it nailed down! The breakfast is well worth the add-on. Large assortment of items hot and cold. There is an egg station for omelets, etc. The best croissants I have ever had! And the coffee is delicious! And, again, staff is amazing! We ate at the pool restaurant 3 times and every meal was delicious! Hamburgers were excellent, wings were crunchy and yummy and my club sandwich was wonderful! So easy to just walk down there and eat. We did eat dinner one night at the same restaurant that breakfast is served. I wanted to have the shrimp, but I didn't want the head attached when it came to my plate. The chef removed the heads for me and presented it beautifully!! There was a curry sauce that was out of this world! The Chef came out to meet us and I thought that was super nice. There is a very high end mall not 1/2 mile from the hotel (walking distance). They have Louis Vuitton, Gucci, Cartier, Tiffany and many more luxury lines. We did one tour through Viator to the Canal and it was excellent. Our tour guide was very good and spoke excellent English. All in all, we will be back! I can't wait!

Overall this hotel lived up to expectations. The room was well put together with a wonderful large king size bed, two sinks, a nice shower and plenty of drawers for clothes . We spent 5 nights at the hotel. The breakfast at the restaurant was always plentiful and tasted fresh and wonderful. The pool was a great spot for our group to hang out during the day. The location was not as centrally located as other hotels, but that did not bug us. The only thing I would share is that the last couple of nights our room on Floor 30 smelled a little but like rotten eggs. We were not sure why and we were too deep into the trip to ask to pack and move - but that was definitely a negative.

So I booked a long term stay rate here… I had to return to Canada for medical reasons and getting permission to leave early was a challenge. Given my ambassador status did not seem to mean much at this property!!! The biggest issue for me was the intense mold smell throughout the property. From the lobby to my room 3412 the smell was overwhelming at times. Even the pillows on the beds had this smell!!! I stayed at the Le Meridian which is under renovation so I do not recommend staying here unless the renovations are completed but it did not have as strong smell of mold or musty as the JW. The Westin Panamá had zero smell!! Location is not as good but love the friendly staff here!!! I recommend this property for sure!! JW Marriott was formerly a Trump Hotel, I don’t know why the musty smell is so strong but it is!!

Just returned from a great trip to Panama. We stayed at the JW last year as well....rooms are nice! Bathing situation is rather awkward.....tub in the middle of the room that probably is never used. Food service this year was slow and just OK. Room service was great as well as the guys greeting you when you arrive with excellent bag service. Negative this year.....we are not gamblers, but went to the casino to watch the NFL playoffs. The prostitutes are everywhere. Very young ladies looking for fun with any man. Great location to take a few mile walk through the city. The Foodie market is a few blocks away and they have a great selection of fruits and stacks. Overall....JW is nice for a short stay! Pick and choose what you want to do there!

As Bonvoy Platinum members who stayed at this hotel as the final stop on a multi-week trip across LATAM, this iconic property largely lived up to our expectations. Check in took a bit longer than one would prefer, but we were taken care of by the amazing Leonardo who continued to go above and beyond throughout our stay. Many thanks to him for making our time at the JW Panama so fantastic. We arrived to our room which was quite comfortable for sleeping but quite uncomfortable from a bathroom perspective. We were prepared for this after looking at pictures of the rooms ahead of time, but if privacy from your roommates (be that spouse, friend, children, etc.) while using the bathroom or bathing is an important factor while choosing a hotel, this property is likely not a good choice. Happy hour in the lounge was very generous and the view from the lounge was stunning. The service in the lounge was consistently amazing. Breakfast in the main restaurant was fantastic and among the best we've had in LATAM. There were some issues with bug bites while eating outside, so strongly recommended to either wear repellent or sit indoors. The hotel is located in a really comfortable and safe neighborhood that offers malls, pharmacies, grocery stores, and restaurants within walking distance. Ubers were readily available and rather reasonable for when we were interested in venturing to other areas of the city. The hotel is starting to show its age and is in need of a facelift in general. There is a strong musky scent throughout the property, a clear indication of an under-maintained water-front property in need of some remodeling. However, the service and soft product offerings at the hotel were great, and we would gladly consider a return to this property in the future.