Pangkor Laut Resort

My boyfriend and I came here after reading all the raving reviews on TripAdvisor... and I'm so glad we did! We stayed in a Sea Villa (WORTH IT) for 3 nights and wished we planned to stay much longer. You really cannot stay in a hut on the water anywhere else for this price while receiving the white glove service they provide. Saw lots of cool animals milling around the island, ate fantastic food, and had the most amazing spa experience! Highly recommend this place for couples/a small group of girlfriends looking for a relaxing getaway!

Overall, this was a great week away for a beach vacation. Our over-the-ocean bungalow was great with fantastic views - I just wish I was able to go swimming right off of it! The main negative of the resort is the limited and overpriced food. I think it is to be expected since you are on an island, but I was surprised just how overpriced everything was; food and drinks. You have to make reservations for most of the restaurants for dinner so be prepared to make reservations for the first few nights as soon as you get on the island so as to try to get a good time to eat and the restaurant you want to eat at. If you are in a sea bungalow, be prepared for powerful winds that can wake you up at night.

My wife and I are here on a 15 night holiday. We do a long haul flight/holiday once a year. This year we chose Malaysia and the Pangkor Laut Resort. We are a week into our stay and so far we are both suitably impressed. To start with the only negative for us so far has been the flight and the transfer to the resort. Far to long at 13:5hrs and then a 4hr drive to the port and then a 20min boat journey to the resort from the UK (that's our problem). Upon arrival we were greeted on the jetty by the GM of the resort. Nice touch we thought! After registration we we taken to our room which was perfect. Comfortable, quiet and relaxing, with a stunning view of the resort. In addition to this we also received a complementary bottle of Bollinger Champagne and a complementary bottle of Sancerre (my wife's favourite wine). This was a great start to our holiday!! The following morning we had a nice breakfast and then went to the Concierge Desk to book both a Spa treatment and dinner at one of the restaurants. The Spa is amazing and well worth the expenditure! We both had an 80 min full body massage and the Japanese bath ritual which cost 910MYR which = approx £170. We will be going back for more! On our first Monday evening we decided to have a meal at The Straits restaurant (book this in advance, via the Concierge Desk), the reason you need to book this is because it is a set Al a Carte menu which is personalized with your name and room number on it which you can keep if you so wish. Again, a nice touch and showing attention to detail. We can also recommend the Sunset Cruise, this only lasts an hour but if the weather is good then so is the trip! You can get some great photographs as well. We have found all the staff very attentive and extremely helpful at all times, they all work tirelessly and nothing is too much for any of them! Far too many names to mention, but I am sure they know who they are! If you want to get away from the day to day stress of work and just relax and have peace and quiet then this is the place for you. I cannot recommend this resort highly enough. If you are into fitness and water activities then there are plenty for you to choose from. We just want to relax and chill and for us the best places to do this is at the Spa area or at Emerald Bay. The sea temperature at Emerald Bay is amazing, so warm. The beach itself is spotless which is testament to the staff that constantly clean and patrol the bay area. In closing this review we would like to thank Philippe Cavory and his assistant Emmanuel Lleander Olaza for everything that he and his team have done for us so far (still got a week to go) and ask them to convey our gratitude and thanks to their whole team who are, at the moment making our stay with them, Perfection. My wife's review of our stay here will be composed and posted once we have returned home to the UK.

All the staff are friendly but there were some lapses in service e.g. after check-in, nobody offered to direct or send us (a pregnant lady, a toddler and a senior citizen) to our villa, which was quite a distance away. There was also a misunderstanding regarding our residents package, which we felt could have been better handled by reception. Other than that, we had a pleasant stay overall, and the staff were aware and very accommodative to my child's food allergies during mealtimes.

We just got back from a weekend trip at Pangkor Laut Resort for celebrating my 50 year birthday. It was simply put a wonderful weekend. The staff did their absolute utmost to make my birthday, and our weekend the best possible. All the way from the greeting when we arrived, the splendid dinners, the hospitality of all staff, to the boat ride back home. I can just congratulate the Hotel Manager for having such a wonderful staff. Concierge Mr. Mages, The great dinner and the service from the guy from Bali (cannot remember his name), the guy from the Philipines! Many thanks. The Chef that cooked us a Lobster - and when he was done, he noticed that it was a bit soggy - so he came to use, and excused, and said - terribly sorry - you will need to wait - the Lobster was not perfect so I needed to cook a fresh one. That I call being honest, and service minded. Many thanks! The Restaurant manager Darwin, that made our second dinner great! Also the staff at the Pool bar, and the great people that made the birthday decoration at our room. I can highly recommend this place, as the service levels now is just great. Many thanks to you all! Best regards, Per and family