Annabelle

Our stay was absolutely wonderful. The hotel offered a perfect blend of luxury and serenity, making it the ideal place to relax and unwind. Everything was spotlessly clean, and the room was incredibly comfortable, ensuring a great night's sleep. The location was perfect—just steps away from the sea for a refreshing swim and only a five-minute walk along the boardwalk to the harbour, where there was a fantastic choice of restaurants. The breakfast was exceptional, with a vast selection of fresh, high-quality food. There was something for everyone. We were on breakfast only we did have lunch twice at the hotel and this was amazing make sure you are hungry or share. The evening menus in the restraunts look fab but we chose not to eat there but venture further outside. I would highly recommend using the spa the lovely lady (sorry I forgot your name) that gave me a fully body scub and moisture made my skin feel like silk. Tip I would go at the end of the day have a shower first then after the spa you are good to go. Wish i had gone more than just the one time at the end of my holiday. There are plenty of trips to go on as well as the water park which is only about a 5 min bus ride with air con bus which stops a little way up from the hotel - great if you have kids and teens. What truly made our stay special was the staff. Everyone was so friendly, welcoming, and always greeted us with a genuine smile. Nothing was ever too much trouble, and they went out of their way to make sure we had everything we needed. In the evenings in the hotel lobbey there would be a pianist playing gentle music or there would be a harpist playing which was lovely especially after a meal when we would sit and have a drink whilst playing cards with the music playing in the background I would highly recommend this hotel to anyone looking for a peaceful, luxurious, and welcoming stay in a fantastic location. We can't wait to return!

I was in need of total relaxation and was fortunate to stay in a studio suite with a private plunge pool. Having stayed at the Annabelle a number of times in the past and twice in the pool room, I couldn't think of anywhere better to unwind...I was not disappointed ☺️ I'm very surprised to see a recent negative review regarding the cleanliness of the room as mine was spotless throughout my stay. I prefer to swim in the sea, so I didn't use the pools on this occasion. After breakfast I would settle on a sunbed on the decking overlooking the sea.. it's a lovely view. There are plenty of sunbeds to choose from in different areas. Later in the afternoon I would retreat to my room and it really is such a treat to have your own outside space and a pool to cool off in. I got through 4 books during my 1 week stay... honestly it was heaven! I was on B&B terms...the breakfast selection is great, but I only ate at the Italian Mediterranean Restaurant at the hotel once. I do love the Ouzeri at their sister hotel next door...the atmosphere is beautiful, overlooking the harbour, with live musicians and serving traditional Greek/ Cypriot food. As many have noted, the position of the hotel is fantastic. You are literally around the corner from the promenade and a short walk to the harbour and the castle. I love to stroll after dinner ( don't miss the coastal walk towards the lighthouse, just follow the path past the castle...the views at sunset are so beautiful!) I also love the fact that even around 11pm you can safely stroll around the promenade..I've never noticed any drunken, yobby types! Staying at the Annabelle was poignant for me, as it brought back happy memories of staying here when my son was young..it was lovely to return.

A top class hotel. Everything about the place oozes quality. The staff are first rste and we were very well looked after.

The initial onboarding and check-in experience was excellent. Both members of staff who welcomed us were friendly, professional, and genuinely pleasant, particularly Fatima and Eva, who made us feel welcome from the moment we arrived. Their warm hospitality created a very positive first impression. Unfortunately, the room cleanliness did not meet the standard I would expect from a hotel that markets itself as five-star. I also found the hotel to feel somewhat dated in places. One example that stood out was having to carry a large, heavy room key with an oversized metal room number attached. While this may be intended as a traditional touch, it felt unnecessary and outdated compared with the key card or digital entry systems used by most modern luxury hotels. This was my 26th country, and I have stayed in well over 100 hotels around the world. Based on that experience, I do not believe this property currently delivers a genuine five-star experience. The facilities and overall presentation did not justify that rating in my opinion. That said, I greatly appreciated Chrystalla's prompt response to my concerns. She took my feedback seriously, addressed my complaints professionally, and acted on them effectively. Following this, the level of service was exceptional, and I was very pleased with the way the situation was handled. It is a credit to the management team that they responded so positively and worked hard to resolve the issues. Overall, the hotel has some excellent staff who clearly care about guest satisfaction, and they deserve recognition for their professionalism. However, the property itself would benefit from investment and modernization, along with greater attention to housekeeping standards, if it is to consistently meet the expectations associated with a five star hotel.

Friendly staff that would do anything to meet your needs. Room was large and nice balcony view of sea. Room is cleaned twice which is nice but wonder if it is really needed. Lots of sun loungers. Breakfast is good. Mini fridge can't be used for your own food and you will be charged. We did find that a bit restrictive as we have been in other 5 star hotels that didn't have this restriction. But we managed. Food can be pricey in hotel and we did wait an hour at lunch for just a club sandwich. Had buffet dinner once. Was slightly disappointed - lots of salads and not enough variety of hot dishes. Also note another rule is no food from outside can be brought into the hotel. Again we think this is a bit too restrictive considering this is a family place and sometimes kids may want to eat something else. Plus to me this is forcing guests to use hotel food facilities. So for a 5star there are some strange rules! Nice location in Paphos centre so easy walk to restaurants and beach front. Comfortable beds.