Annabelle

The Annabelle hotel was the best hotel we had ever stayed at. The service was excellent and the food was very good. We were half-board and found the variety quality of the food in all 3 restaurants exceptional. We certainly intend to return.

Recently returned from a 9 night stay with my father at this lovely conveniently located hotel 10 minutes walk from the shops and harbour. The rooms were lovely, quiet and large, both on the ground floor at the side of the hotel with lovely views of the sea and harbour. As others have said, if you use the fridge for personal use a charge is applicable, but do check it on arrival as I was charged for an item I didn't have. However, I will say that when reported the receptionist soon rectified this. The breakfast was great, so much choice and plenty of it. The staff were always on top of making sure nothing ran out. Lovely to have freshly cooked eggs, worth the wait on occasions. The poached eggs always hot and runny and the different flavoured muffins each day were gorgeous to. We sat near the buffet each morning and built up a good repour with our waiter Adrian who greated us with a smile and made us feel welcome every morning. He ensured that the coffee and water for the tea were always piping hot, no luke warm water here. The pools were great with the different choices of a warm or cool and there were always plenty of towels and sunbeds available, no need to be up at the crack of dawn here. The bar staff were extremely friendly even getting to know our regular order and more or less delivering it to the table soon after we sat down, a nice touch. If you are looking for evening entertainment this is not the place for you. Each evening a pianist played in the lobby and although they were very talented, I did think a different offering a couple of times a week would make a change. Overall this is a very friendly and welcoming hotel, nothing is too much trouble and we wouldn't hesitate to return.

We stayed at the Annabelle for 12 wonderful nights. Room was lovely and the staff everywhere were lovely. My only problem in the room was the note that said one can’t store personal drinks etc in the fridge or you will be fined €25 euro per day. I go to the gym and like my water cold so was a bit disappointed and am scared to break rules. The breakfast was lovely - don’t understand why cinnamon buns only once a week - they were so yummy and nut free as I have a nut allergy. The staff in the bar were wonderful - remembered what we drank every night. The main pool was Devine and heated. Loads of towels and really comfortable sunbed. I gave my husband a birthday gift while we were there as it was his birthday and he said the massage was brilliant. Will we be back ? For sure !

Firstly, I want to say that the hotel’s location is excellent if you enjoy going out for dinner, with plenty within walking distance. The main pool area is also lovely, and the layout of the sun loungers works really well as everything feels spacious and well spread out. However, there were unfortunately far too many negatives during our stay for me to consider this a true 5* hotel. If you value sleep, I would strongly advise against staying here. We stayed in room 314 overlooking the Almyra and the noise levels were extremely disruptive. The hotel sits directly on the flight path, so planes take off early in the morning and late into the evening. On top of that, the party boat — complete with fireworks — operated 5 out of our 8 nights, meaning we often weren’t able to get to sleep until well after midnight. The rooms are also poorly designed for noise reduction. There are no proper blackout curtains, only unusual shutter-style doors. I actually ended up stuffing pool towels into the slats just to make the room darker. There’s also no carpet anywhere, so every time someone entered or left a nearby room you’d hear doors slamming constantly. Early each morning the cleaners would begin moving heavy furniture around, dragging armchairs across the floor, and most mornings we were awake before 7:30am… whilst on holiday. Another strange aspect was the lack of interaction from staff. The doorman spoke to us on arrival and then not once again during the remaining 8 nights. No hello, no “how was your evening?”, nothing at all. It felt very odd. In general, the staff seem trained to be extremely hands-off, but for a hotel positioning itself as luxury, the service felt cold and impersonal. We barely spoke to any staff other than when absolutely necessary. The breakfast buffet was adequate, but nothing more, and the pool food is extremely overpriced. €30 for a burger is simply excessive. My daughter went to the Almyra to train swimming at 6pm, only to be told the pool closed at 6:30pm. Considering the hotel was close to full occupancy, it seemed strange for the facilities to shut so early. The swim-up bar was also closed throughout our stay, although no explanation was given. The gym is another disappointment — essentially just a very small square room. If you’re someone who enjoys proper workouts while away, this gym really won’t be sufficient. Overall, this hotel feels much closer to a 4 or 4.5* experience rather than a genuine 5*. I also tried reaching out to someone via LinkedIn with my feedback at the beginning of the holiday, but unfortunately received no response.

Just back from a return trip to my home from home. As usual, everyone was so welcoming ,friendly and helpful. Staff here go out of their way to ensure that your stay is great. Not wanting to leave anyone out, but a big thankyou to all. The new executive chef, Samuel , is a breath of fresh air, and was most keen to ensure that all needs were catered for. A lovely addition is the daily water delivered to your room. Already looking forward to my visit in September. Thankyou everyone.