The Cove at Atlantis

Cove Atlantis is under construction; however, this is not shared at time of booking. For the price tag associated, we found the trip to be incredibly underwhelming. Wait times and food quality are quite poor. Specialty restaurants were nice and we would certainly recommend. The trip seemed as if a bait and switch to book what appears to be a great experience, but ends up being a crowded experience with less amenities as promised. The room is incredibly dated as is much of the property. The Atlantis seems to be struggling as compared to other options throughout Bahamas and the Caribbean.

We had a great experience with the sapphire suite. The butler staff was amazing and so kind and made our experience unremarkable. Yvette, Marcello and team thank you for everything.

Room needed updating in terms of the carpet. The Internet was atrocious. The first night I was with my girlfriend we had to call security to quiet people down at 2a. They claimed they did not have a log and it wasn’t until I checked out that they gave me a $300 credit. They should have comped that night. For $1000 a night I expected much more. The staff was friendly and grounds immaculate but all in all o would not return.

Atlantis is a beautiful place, with lots to offer, but for the money it cost, it was not worth it overall. We were here for our honeymoon 30 years ago, and then again for our 5-year anniversary, so we wanted to go back and see how it had changed. We had problems with our room and then different problems when we were given a new room. The beach is nice but there is not nearly enough shade - no palapas or umbrellas installed, just "hoods" for some of the chairs that would cover your head, blocking the breeze and making it impossible to talk with your partner sitting next to you. Many of these hoods were also damaged. The food is good but pricey. We will probably not return.

We were given no prior notice to the private pool at the cove being under construction, which was the main reason we chose to stay at this hotel. In fact the private pool was the MAIN ADVERTISEMENT on the website. We were informed at check in that it was closed. Then we had to listen to the construction during the stay. It was total false advertisement and there should have been prior notice and / or discounted rates. Be nice to get a credit, as of now next year we will be staying at Baha Mar.