The Cove at Atlantis

Not even done with our stay and ready to review. For the price, look elsewhere. First and most notable, service is terrible. Staff is extremely rude and their default disposition is annoyed. Begs the question why they choose to work in hospitality if they don’t like working in hospitality. This applies to all properties at Atlantis as they’re all interconnected and we experienced them all during our stay as various experiences and eateries are spread throughout. Please keep in mind we are keenly aware of “typical” American tourists. We are well travelled, speak multiple languages and are proactive with being overly polite to staff. Way over priced—not just due to the current geo political climate. The food is meh even at the pricey eateries. Our room at the cove (supposedly the high end of the properties) had wood paneling falling off the furniture and drains constantly stopped up. Sooo incredibly disappointing. Lastly, while we have children, 5 and 7, this is a small children nightmare. Strollers and newborns abound. And these families treat the place as their own personal diaper pail. Gives more conscientious parents a bad name. We vacation often in Cancun and Cabo San Lucas and both service and value are much better there than in the Bahamas. If you value service and quality, stay away and go to Mexico instead.

This is our 4th time visiting the Atlantis and will be our last. The staff is indifferent (bordering on rude). They have not control over the Spring Breakers, slamming doors, yelling the hallways to all hours of the night. If you're a married couple, looking to enjoy a relaxing vacation - look somewhere else.

Went for Food and Wine Festival- that was fine but Spring Breakers came in and we're obnoxious, and loud. Under age drinking everwhere- very disappointing! If you want to hang out in adult only pool area then start acting like adults.

Very nice resort. Have stayed here before. Very affordable with the all inclusive option. Stayed here and was able to visit friends over at Atlantis. Had the best of both worlds.

I went to attend the NPIWFF - which was overall great. I especially enjoyed the R&B Brunch, Stayed at the Cove. The grounds and exterior were beautiful but the rooms are dated and I don’t like carpet in the room. The room did not provide a luxury experience. All of the staff we encountered were polite and kind with a special shout out to Kelly at reception and the housekeeping staff. Also, the sling break kids were overwhelming.