The Cove at Atlantis

Our family of four just returned from a four night stay at the end of September 2026. We recommend steering clear of staying at The Cove for the next six months to a year. We also recommend not staying at The Atlantis for at least six to nine months. We want to avoid others doing what we did and spending their hard earned money and not being able to get to have some semblance of quiet in their room during the day. Additionally, when staying at the Atlantis, people should be able to access all, or at least most of the pools and restaurants, which isn’t currently the case. The Atlantis management isn’t being forthcoming about these issues before booking. I’ve stayed at The Atlantis before and highly recommended it to others over the years, but this recent experience was very much subpar. We were informed prior to booking that there would be construction noise by The Cove pool (adults only) and that The Cove pool would be closed. We were not warned about construction going on inside The Cove hotel. Every day there was a construction crew working on the room next to ours from 9AM to 5PM. They were using very loud drilling equipment that was unbearable. We couldn’t relax in our room at all during the day. We reported this to the resort care team mid-stay and they did nothing to help us. We also expressed our frustration at checkout and they did nothing. Beyond the unbearable construction noise inside our room at The Cove, there were also other issues across the resort that caused us to want to warn others to steer clear of the resort until mid- to late-2027. For example, The Coral pool was also closed down the entire time we were there, and that is the only pool with a swim up bar. (If you’re doing the pool math here, this means that if you’re not staying at The Cove, there are THREE major pools that you can’t use.) Additionally, the Edge beach area was closed for construction. Furthermore, a bunch of restaurants were closed across the resort. There’s a lot of good people that work at this resort, so it takes a lot for us to say this. However, when families spend their hard earned money to stay at the Atlantis, they should be able to have some peace in their room and they should be able too experience everything, or at least most, of what the property offers. With the way things were at the resort as of the end of September 2026, this will not be the case anytime in the near future. We recommend holding off and not staying at the property until mid-2027 or even later.

Beautiful resort. The staff are all friendly and helpful. Highly recommend the sea lion experience at Dolphin Cay. Also loved the diving and snorkeling with Blue Water Adventures. Alex is a great instructor! Casino was fun. Aubreyanna and Darren are very nice dealers. Stayed at The Cove. It was phenomenal. Having cocktails at Sea Glass pre-dinner was nice too.

Amazingly beautiful property, the Cove Deluxe King was an amazing room with an amazing 15th floor view. The activities are endless. Off season lack of crowdedness made the stay even more enjoyable.

The Atlantis campus is fabulous, but the rooms of the Cover are in need of some upgrades in plumbing and in air conditioning.

We love the Atlantis resort. The food and service has gone way downhill. If your looking for good food while there, don't go. If you don't care about the food quality or service great place. The cost of the food is outrageous also. They wanted to charge $16 for 2 scrambled eggs!!!!