Castille Paris

I haven’t been there yet but I feel this place is a scam. I accidentally booked the wrong date and requested to change a few hours after the booking, but they refused to change it because I accidentally booked a nonrefundable and nonchangeable rate, and they charged my credit card immediately for my long, two week stay happening one month after. Worst experience ever and I can’t imagine I have to stay at this place for that long. They are not responding to my emails now.

Beautiful Hotel, in a central location near Place Vendome , on Rue Cambon near flagship Channel Store. It is a smaller Hotel but nevertheless a 5 Star. Our experience was wonderful: Hotel is beautiful, clean, classy, with all the modern amenities. Breakfast was great. Staff was welcoming, courteous, friendly….with one exception : a young lady from front desk made a point to tell me that I shouldn’t have the complimentary glass of champagne until after my check in was completed. However, everything else was wonderful! Highly recommended!

We told our travel agent we wanted to stay at a 5-star hotel in Paris, and she didn't disappoint. Castille was a very elegant, boutique hotel in close proximity to literally every major French designer's retail space. ..Chanel was right next door! Staff was very accommodating, from front desk to concierge to doorman to housekeeping. Always a smile and a Bonjour. The room was on the small side, as other reviewers had said, but our balcony (drenched in geraniums) was delightful. The dining areas and bar were very elegant and casual at the same time. The buffet breakfast was extensive ( even a chocolate fountain and treats table for "the kids".) Snacks and drinks at the cozy bar were a perfect way to wind down after a very busy day of sight seeing.

We arrived at the hotel today whilst spending the weekend in Paris for my wife’s birthday. Despite the friendly receptionists, the hotel is in dire need of refurbishment. Our room is extremely disappointing in both size and quality. We expected far more and will be trying to move next door tomorrow if they allow us to leave a day early. The room smells and is generally very shabby. Not what we expected of a five start Parisian hotel. Overall, we’re very disappointed and feel very let down.

This is a very well established and beautifully appointed and cared for hotel in the heart of Paris. It was spotlessly clean and very cozy. Rooms were on the small side but beds were very comfortable and the bathroom was adequate. Staff are excellent and very gracious. Breakfast is served in a beautiful room overlooking a charming courtyard and offers a wonderful selection of both hot and cold items, fresh fruits and juices. The coffee is delicious . I loved staying here and felt very welcome, very cared for and comfortable. Beautiful place. Highly recommend.