Hotel de Crillon, A Rosewood Hotel

We live in Paris and we've been to the Ambassadors Bar at the Crillon dozens of times. It's beautiful and one of our favorites. And yet no one ever notices us as regular patrons. Other 5-star establishments do, know us by name, and warmly welcome us back. Frankly, it's that kind of touch that distinguishes 5-star level service. Last night we took family members for the first time and we had to stand outside for more than half and hour, even though we watched dozens of people leave and there were empty tables. When we inquired about the empty tables, we were told they were reserved. Then when we were finally seated the waiter was rude, even though our family members were beyond gracious, friendly and understanding. It was embarrassing to experience such poor treatment. We rarely see the same people working twice in this bar, and perhaps that's the problem. No staff consistency. Why don't employees want to keep working there?

We visited the hotel for lunch. We were greeted by the bell attendants who took care of our luggage. One of them escorted us to the terrace in the center of the hotel and there the hostess showed us to our table. The service was first class. Having lunch in such atmosphere was a treat.

We checked into this magnificent property after leaving the Shangri-La due to that hotel actively inviting social influencers into the hotel, disturbing the guests in a profound, unnecessary and gross way. You would never experience something like this at Le Crillon -- it would just be too disgusting for them to even entertain. After its magnificent renovation -- rebuilding, really -- this property now sits atop the pyramid of uber-luxury hotels anywhere in the world. Inside the magnificent 18th century exterior is a new, but serene and entirely sumptuous home away from home. To a person, the staff is cheerful, helpful, and professional in the specifically perfect manner only the French are able to achieve. I cannot say enough about our experience, and if you are considering the "Palace Hotels" of Paris, my advice is to choose Le Crillon.

I was tired so decided to spend a relaxing night in my room. Ordered a croque monsieur from service expecting one of the best I have enjoyed across France...instead it was easily worst...miniscule amount of cheese and meat, no cheese at all on top...fries were a couple of levels down from McDonalds ...stale and cold. Better room service food at the best western in my hometown...unbelievable for a storied hotel of this quality ...oh yeah, the price was 69 euros. An easy 5 without this experience...but wanted to share because I found it so remarkable

Other than being associated with many historical events in the early 1900's, this hotel did not disappoint. Very nice room, total quiet, thoughtful placement of the bidet, great staff, areas off the lobby for sitting/reading/waiting for friends, in-house bakery with amazing sweets, and good food. The breakfast was a weak point-no buffet and one could not rush off while ordering from the menu. In this 5-star hotel, my bracelet came loose and fell off and as soon as I realized it when I went up to the room, we came right back down and the bracelet was gone. Security did scour around for me, but in less than 5 minutes, it was gone. There was considerable upscale shopping around.