The Hotel du Collectionneur

Is has a very nice entrance but over all it is not more than a 3 star Hotel. our overall experience: 1- Noisy room. 2- Lack of Quick response ( 90 minutes waiting for Bucket of Ice and no place to help yourself) 3- Security Issue ( Missing Drink from our Mini Fridge and Hotel Charger) 4- Cleanness - (Clogged Sink and did not get any response for two days) 5- Hall way and Showers are outdated. (Hall ways smells) 6- Spa is so so. 7- Break fast and food so expensive and it is nothing especial. 8- Showers are odd and installed on a corner which makes hard for taking shower if you are a big guy like me. - It must have been Luxury long time ago but not for these day and price that I paid. - if you are willing to pay $1000 per night you may get a good honeymoon suit. - Staff are we nice and polite but That is not enough to cal it Luxury. - Disappointed with TravelAdvisor site that gave this hotel Certificate of Excellence. - If Money is not an issue for you, Do not waste your time with this hotel and you can get a much better hotel with the same price in Paris. Only Good: things they gave us a smart phone for Free during our stay that we could call local and even North America and use GPS and Apps.

I checked out of this hotel 10 days ago. I paid my bill in full on check out and there was no problem. Now (10 days later!!) the hotel still has €660 frozen in my bank account. I have complained via phone & email and they said it's not their problem. I requested to speak to the manager and I was ignored. Disgraceful behaviour by this hotel. Stay away!!

Nice room, prompt service at this large hotel . Concierge is quite helpful with Metro , restaurant selections, and cabs. Breakfast buffet has many selections. It's easy walking distance to the Arc Dr Triomphe and shopping on the Champs-Élysée.

Given the location being so close to the Arc du Triomphe,metro stations (George V and Arc) and photos I saw on TripAdvisor we decided to try this hotel. Lobby was impressive but once you leave the lobby the true age and condition of the hotel appears. The hallways and rooms are dated and dark. The room size was ok for Paris but the lack of responsive AC was noticeable especially trying to sleep through hot nights. We included breakfast in our room rate. Big mistake!! The food quality at the buffet was beyond poor (frozen croissants and pastries in Paris- really!!) A huge number of guests eat here every morning and as such service is non existent and i spent more time lining up to order a coffee than I did sitting down eating my meal. I asked if I could borrow a power adaptor and was told that I had to purchase the one in the minibar - no loans. On check out several items from the mini bar were noted. We did not take anything from the minibar but moved some items to make way for things we bought at convenience shops outside. The front desk employee removed the items when I challenged them and explained that there is motion detector and every time an item is moved in the fridge the client is charged!! Definitely not a 5 star hotel or experience.

When we first arrived, this seemed like a great hotel. But on entering we realized how busy it is. I think they have too many rooms and can't cope. There are very long queues for everything - check in, lifts, breakfast, concierge ........ the check in lady was great as was the concierge. We chose a large room which was spacious and comfortable for a family of 4. They give you a handy phone which is a mobile with free data and calls. Great ...... if it works. Despite several requests they didn't replace the broken phone which was disappointing. The chair in the room was broken and took almost 12 hours to replace. The turn down service came at 10pm by which time the kids had already turned down. They only give two bottles of drinking water for the whole stay ... rather stingy. We had access to the executive lounge which was nice but the chair there was also broken. Breakfast in the lounge is ok but quite limited ... at least there isn't a 30 minute wait for a table. The hotel is well located near arc de triomphe. Unfortunately, because of the queues and the terrible housekeeping, I won't come back. Otherwise it would have been a good hotel.