The Hotel du Collectionneur

The hotel has all the amenities of the other 4/5 star hotels. The quality of the breakfast prevented it from getting an excellent rating. Eggs are runny, and not a lot of fresh fruit or cheeses. Coffee server was slow every day, but I am not sure it was his entire fault. The whole situation seemed disorganized, and relatively unfriendly. For the price of 40 E, more was expected. Front desk and room service were spot on. Make sure you officially check out to check charges, as they had items from the minibar that we did not purchase. Apparently if you remove items from the minibar to make room for personal food items, their removal automatically goes on your bill as it is monitored by a computer. It was no problem getting the extras removed, but if we had just assumed that owed nothing, and left, we would have been charged for the extra items. The location is a little farther from many of the popular tourist attractions, however, we booked tours and were driven to all the attractions we wanted to see. Taxis are easy to catch from here and tours are also easy to arrange. Hotel security was very good, and door cards were necessary to make the elevators work.

Arrived at the hotel to be told they had overbooked! Offered another hotel at the other side of Paris which wasn’t appropriate given my group had arranged our stay around friends. Finally moved to a nearer hotel, no consultation with new hotel and was expected to pay for breakfast again. Overall very disappointing

I am not happy at all with how badly the hotel treated us. The hotel couldn’t compensate me and my friend on wrong booking I made. Instead of me putting March 24th I put March 23rd. Airfrance had strikes these days and I got confused what day I m putting and I put it wrong for 1 day. Unfortunately, this was not my first booking with this hotel and I presented myself there but sadly they charged me 640€ for two rooms I didn’t stay in. I m frequent traveler and I wish I could use the hotel again and recommend it for my colleagues at work because of the facility, which is nice, but after what happened I don’t think this will happen.

This hotel is in a wonderful position. It is very close to many attractions. The decor is interesting. The hotel is gorgeous when you first enter.(there is a funny smell) The room and bathroom are very attractive. Sleeping in this room is easy as the beds are very comfortable. The staircase to breakfast is absolutely stunning. The service and the breakfast unfortunately doesn’t live up to expectations. There is very little variety in cereal and fruit. The scrambled eggs are too runny. Just so disappointing. In the last 9 mths we have stayed in 53 hotels and this was by far the worst breakfast we have had. It’s the little things we remember and breakfast is one of them. Water in the room is something lacking as well. This could be the best hotel but at the moment it isn’t up to scratch.

It is the WORST 5* Hotel I ever saw!!!! It is not really 5 stars hotel!!!! By Check-in we get a smoked room, so we must go again to the Reception and say it. Sure we have got “update� and the other room was a little bit better, but terrible small,old and it was no water pressure in the Bathroom. At the next day we went to the breakfast, must wait 15-20 min of elevator and must to stay a long line on the stairs, to get an access to the breakfast hall. Than it was not possible to get a separated table for 2 persons,we were constrain to get a big table and to sit with 10-12 other people. We have had to repeat 3 times,that we need a separated table,but the Stuff-lady didn’t want to hear it. I must say,that it were a lot of free separated Tables there, some of them was not cleaned. After all we said,that we will not to eat there,the Stuff-lady began demonstratively to clean a small table near the stairs-the worst place in the whole breakfast hall I think. So we can’t suffer such disrespectful attitude and went away. On the reception we must to complain about it all, so we’ve got an access to Executive lounge to have a breakfast there and a new room. Thank you Vincent, that you had organized this. Executive lounge was better, but it is definitely not enough for 5 Stars hotel. The Food ist very-very poor, the crockery were very chopped and we must ask for new cutlery. On the next day we were not the whole day in the hotel and in the evening we saw, that the Stuff didn’t cleaned our room, in spite of that we put a sign “make up my room� on the door. The sign was inside,but the room not cleaned. We called on the reception,explained this all - 40 min later nothing changed. So we must to go to reception and in 1 hour our room was cleaned. Unbelievable or? At the last day the Stuff have cleaned our room (wow!!), but they forgot to bring a new towels... I have never saw such bad service before and I was very disappointed!!! We’ve got no day without any issues!!! Further more the whole Hotel must be renovated, it is terrible old - dirty ceilings, old bathroom fittings..etc. The price for the car parking in one day is 42€, it is definitely too much! The Stuff by check-out was sure unfriendly, but it was not surprised us to much. For this price that we have paid, I would like to search definitely an other Hotel. The pictures in internet are made from big sweet zentral room on 7 floor and you must not think, that all rooms are so nice. It is not true!!! I will never recommend to visit this Hotel!!!! I think also, that most of good responses are FAKE here!!!!