Hotel Plaza Athenee

I am writing this review while still staying at the hotel. I checked in yesterday and am here for five nights. Unfortunately, my experience so far has been shockingly poor. I booked via Amex Centurion, which explicitly includes upgrade consideration subject to availability. At check-in, the front desk staff member was not only rude, but also frankly dishonest. I was told that although upgraded rooms were available, if they were to grant me an upgrade I would have to change rooms every single day. This explanation is absurd and strains credibility. It felt like a transparent attempt to avoid honoring a benefit rather than a genuine operational constraint. We were then checked into a horribly dark room with miserable lighting and an overall oppressive feel. When we returned to the front desk to request a better room, the so-called “solution” offered was an “upgrade” to a Deluxe Suite for an additional €1,600 per night. At that point, we had little choice. The original room was simply not livable. After paying this extraordinary premium, we checked into the new room only to discover that major renovations are taking place directly outside the room. Plastic sheeting, dust, noise, and a general construction-site atmosphere. The shower also had extremely weak water pressure and a cheap, ineffective showerhead. This is unacceptable at any hotel, let alone one at this price point. This is what €1,600 per night buys you here. I have attached photos of the view outside the room. It speaks for itself. Charging guests a four-figure nightly supplement for a room facing active renovations is not just poor service, it borders on a scam. This hotel is currently failing at the most basic elements of luxury hospitality: • Honesty and transparency • Respectful service • Room quality • Fair value • Guest experience management This has been, without exaggeration, one of the worst service experiences I have had at a five-star hotel anywhere in the world. Avoid this room. Avoid accepting paid “upgrades” without seeing them first. And think very carefully before choosing this hotel if service, integrity, and basic comfort matter to you. Utterly disappointing.

Magical experience in Paris. Staff, including Thomas, Pierre, Mary, Louise, Ivona, Julie and others, were remarkably helpful and proactive. Location is so much fun in the heart of Champs-Elysee. Lots of activity and buzz all around. We loved the ice skating in the courtyard with Maxime, the lovely breakfasts, the in room dining staff, the wonderful helpful bellmen and concierges who helped us quickly navigate whatever we needed to get to. We will return!

Had an unfortunate terrible experience. Still awaiting management vent to address our issues. Never going back. Our whole family was utterly disappointed.

Fantastic hotel, stayed here on several occasions over the years never fails to disappoint. Staff are wonderful and go out of their way to assist in anything possible to ensure you are beyond satisfied. Location is perfect. This is 5* luxury at its absolute best. It quite possibly has the best club sandwich currently available.

The previous summer i had my first opportunity to travel completely separate from my parents. so that experience was unforgettable . Me and my friends were having very eventful , bright and awesome eurotrip . But the highlight of my holidays was in Paris. We were fortunate to book in a month by taking the last number. I can say that we made reservation pretty in advance however there was still a large margin on the rooms due to couture fashion week . And due to this fact we met a lot of famous people . Upon arrival at our hotel , the room expectations were surpassed , we were very delighted of the proffessional and knowledgable staff. As our room it was very nice and made in a typical French style .View was the perfect, direct of the Eiffel Tower from our window—absolutely breathtaking. The only disappointment was design of the bathroom , it was really old and uncomfortable. One of the biggest advantage of our hotel is location . Plaza was situated in the very center, so all facilities were very close to us. Housekeeping was also on a good level. The did there job twice a day. There were three Restaurants and all of them were too old and boring so we didn’t go a lo to them. Variety of national French dishes were greatly cut. Another significant downside was lack of spa and gym . For travelers seeking an active holiday it isnt a big deal but for people who wants to have a relax time and do sports this will cause a trouble. But Everyday we go sightseeing and eat in popular restaurants . As for me Paris is the most wonderful and energetic city all streets ,houses, shops , restaurants are very aesthetic and filled with incredible energy. My verdict is that I would recommend this hotel for a luxurious base in Paris, but with a strong suggestion to: · Book at least 2-3 months in advance, especially if your visit coincides with a major event like Fashion Week. · Be prepared for premium pricing during peak seasons. · Manage your expectations regarding modern fitness/spa facilities and the interior design of some rooms.