Hotel Pont Royal

The hotel has NO manaagement!! They do the room in the afternoon. The lights of my suite were out of order. I arrived and I had to wait the electrician to do his Job!! They arrange everything with a card and a chocolate but it doesn’t deserve 5 stars!!

The location was great, located in a nice part of town away from the main tourists area! You can get to just about all the major attractions within a 30 minute walk. Area is also pretty quiet in the evening and there are a ton of places to eat within a 10 minute walk or closer The breakfast was just okay, the scrambled eggs were terrible every day, no flavor, very runny and seemed to be powdered eggs at best. The rest of the selection was okay filled with bacon, fruits, breads, and some typical European favorites. If you are going to say you are a 5 star hotel I expect far better. The room was typical in size for Europe but the bathroom layout was a disaster. The tub/shower glass wall was nowhere near long enough so the entire bathroom would get soaked when showering! To the point I had to request extra towels just to stop all the water on the floor and countertops. I travel in Europe often and have never seen a glass divider this small. The air conditioning or lack of was a major issue. Understand older hotels can only be modified certain ways but if you are at all a warm sleeper be warned this hotel does not cool well at all! They did provide a fan upon request but it was still over 80 F each night! Housekeeping was another issue, while they were good I would end work around 1600 and the room was almost always still dirty. It’s currently 1300 and no staff is even on the floor yet despite the sign hanging on the door requesting service. All the staff was very nice but with the heat wave we were in the water station routinely had warm water or was empty. They did offer bottles of water but again it was warm… The first thing in the morning the water station was cold but they never maintained it after that sadly. Overall the hotel is more like a 3 star for these reasons stated above and not worth the cost. I would recommend looking elsewhere.

Wonderful time at hotel Pont Royal. Perfect spot in the middle of Saint Germain area with so much in walking distance. We had a ‘top’ floor (7th) and it was well worth the expense. Perfect view of the Eiffel Tower from our balcony. We would watch it sparkle each night and look more in the morning!!! Everyone from the front desk to the breakfast team were incredibly friendly and helpful. I have to acknowledge very special thanks to the concierge Alain Imbert. He responded to my every email in the weeks heading up to our trip and was also able to secure a ‘tour’ to the top of the Eiffel tower in which there were no public tickets available. He was super helpful from start to finish and a true star. If you want a view of the Eiffel, with a great hotel team in a great district, book this room at this hotel, you won’t regret it. And dinner at L’Atelier de Joel Robuchon is a must!!!

Great location ! Within walking distance to the Louvre and Muse d’Orsay. Kind and friendly staff unlike the rest of the locals in Paris . Poor AC in the rooms. Slippery bath tubs / no bath maths. No shower curtain or bathroom fan. Bathroom gets too steamy for showers . Good fresh and tasty food from room service! Great breakfast buffet!

The accommodations were top notch including the room service, breakfast, comfort and hospitality. I want to give special recognition to the bartenders in the lounge bar. They were extremely professional and poured outstanding drinks. Their names were Andrew and Enzo.