Hotel Regina Louvre

We stayed at Hotel Regina Louvre expecting a 5 star experience, but several key areas fell below that standard. While the location is excellent and the building itself is impressive, operational standards across service, housekeeping, room comfort, and breakfast did not reflect a 5 star level. 
Service throughout the hotel was consistently poor and unwelcoming. When issues were raised during the stay, there was limited acknowledgement or follow up and often no visible resolution. This was consistent throughout the stay rather than an isolated incident. 
The room was not maintained to a 5 star standard. On arrival, tea and coffee supplies were poor and insufficient for the number of guests and were not replenished despite requests. Cups were not provided in sufficient quantity. Used glasses left in the room were not cleared or replaced. Turndown service was not provided on 2 nights of the stay. There was also ongoing building work near the room, resulting in regular afternoon noise over multiple days. 
The beds were uncomfortable, particularly the sofa bed. Air conditioning was ineffective, leaving the room feeling consistently warm and stuffy. Water pressure throughout the bathroom was poor. These issues persisted throughout the stay. 
Breakfast, which was included in the booking, was disappointing. Service was slow, at times unfriendly and disorganised, with incorrect or incomplete orders on multiple mornings. Several standard items such as porridge and eggs Benedict were only available at an additional charge. Each morning, other guests could also be heard raising similar service concerns. The issues experienced were not isolated incidents but repeated throughout the stay across multiple areas of the hotel. This affected the overall experience significantly despite the strong location. Guests expecting a genuine 5 star experience in central Paris should be aware that the level of service and attention to detail did not reflect that standard. This review reflects our experience over several nights rather than a single incident.

We just returned from a five night stay at Hotel Regina and have nothing but wonderful things to say about it - the location cannot be beat and the staff is incredibly kind. The family suite was a great home base for our family of four with bunk beds for our two boys, a living room space, and a separate bedroom for the parents, but best of all were the four(!) balconies with views of the Tuileries Gardens, Musee D’Orsay, and the twinkling Eiffel Tower. Watching our kids enjoy the views at night from the balcony was magic. While this is not a modern hotel and the rooms have some wear we enjoyed the historic charm and feeling we were truly in Paris and not just a generic box!

Another wonderful stay at this fabulous hotel. The welcome, the room, cleanliness and hospitality including great food and drink options were exceptional.

Beautiful and exceptional service- perfect location to all the sights!

Excellent stay in the heart of Paris. Perfect location. 5 star service. It is my 3rd time I stay in Paris with Regina Louvre and they are consistently perfect.