Hotel Regina Louvre

We arrived in Paris from the U.S. at 7:15 a.m. after an overnight flight with virtually no sleep and reached the hotel around 9:30 a.m. We completely understood that our room might not be ready that early, but asked whether an early check-in might be possible. We were told they would try to accommodate us and suggested we come back later. We returned around noon and were told the room would likely be ready around 2:30–3:00 p.m. We went back out and returned at 2:45, only to be told housekeeping was still working on the room and it would now be closer to 4:00 p.m. What makes this particularly frustrating is that checkout is at noon. Waiting more than four hours after checkout time—and more than six hours after arriving at the hotel—for a room to be prepared seems excessive. I called Centurion to see if they could help. They contacted the hotel and were told it was apparently a housekeeping issue. Whatever the reason, a hotel of this caliber should be staffed and organized to turn rooms over more efficiently, particularly when guests have been waiting all day. We certainly didn’t expect a room at 9:30 a.m., but repeatedly being given later times and still not having a room available well into the afternoon was disappointing and not the level of service we expected.

I had a fantastic stay at Hotel Regina! The location was absolutely perfect and made it so easy to enjoy everything the area has to offer. What really made the experience exceptional, though, was the staff. The reception and concierge teams were amazing: welcoming, attentive, friendly, and always happy to help. Their outstanding service made us feel truly taken care of throughout our stay. I would absolutely recommend Hotel Regina and would happily stay here again. A wonderful hotel, perfect location, and exceptional staff!

I have stayed in 3 hotels in Paris… Hotel Regina is by far the best!! Love the location, the staff, the rooms! I can’t wait to go back!!

As the hotel knows, but only after I remind them, I have been a steady guest since 1967, yes, I’m old. The stay was as expected, excellent. We discovered a service they provide, by accident. For about 500$ you can get Special VIP escort at the airport from the door of the plane thru passport/ customs/ luggage etc to an S Class Mercedes ( it works both directions). We changed from the Tower suite to a Prestige suite, because the former has no shower. The latter has two bathrooms and no view. Still cost is about half to a third of the Ritz. It would be extremely useful if they published greater detail on room layout, especially regarding bathrooms and storage. Yes, the rooms, rugs, furniture could use a total refresh. But its value is good. The staff at concierge, front desk and restaurant front door are good to excellent.

We had a junior suite, which had good air conditioning and was a nice room. Furnishings were a little dated. My only issue was with breakfast. All special breakfast orders took a very long time and often were done as asked. I would definitely recommend this hotel for it’s location and charm regardless