Really good experience. The staff was wonderfully friendly, engaging and helpful. We enjoyed the rooms and in particular enjoyed the fitness room, which I used every morning. Nice, refined location close enough to walk to all the places we wanted to. Great (American) breakfast with eggs, salmon etc. Concierge was very helpful. My wife and I and our two adult kids had a good time for our eight nights there. If you can afford it I recommend highly.

Excellent hotel with a prime location in Paris and a truly friendly & helpful staff. I've stayed at the Renaissance a number of times before Covid and this is the first time I was back in almost 3 years. The hotel is in a very good condition. The staff is extremely helpful and friendly. And the location is one of the best.

Avoid at all costs. We had to change our room twice in the short 1 night stay. It was a hot couple days and the AC wasn't working, they told us they will have it fixed and when we returned to our room 5 hours later it still wasn't working. Then they switched us to a different room and this time the hot water was not working in the sink. The shower overflowed even with the door closed and made a puddle in the bathroom. Terrible hotel!! We went to another hotel for the 2nd night.

This hotel reached above and beyond my expectations. The location was outstanding to see most tourist destinations; however the location was much more residential than I expected. The decor was stunning and spaces were extremely well laid out. We loved how quickly we could walk to Victor Hugo and get on the Metro or pick up supplies. The staff were really all shining stars. We traveled during Easter and Charles made sure my daughter had an Easter egg hunt in the garden area. Stephen (spelling is off) and his staff were gracious hosts each morning during breakfast. The food was filling and had many options. Marie-Michele took so much time with me to make sure I knew what to do in Strasbourg. The room was wonderful and housekeeping very kind. I highly recommend this hotel to make your Paris trip a breeze.

My recent stay at the Renaissance Paris Nobel Tour Eiffel Tower was deeply disappointing. This is my first time to give 1 star to a hotel. Firstly, a week before checking in, I contacted the hotel to inquire about a room upgrade. The response was a request for an additional 360 euros per night, a rate significantly higher than what was advertised online for the same room type. This discrepancy was alarming and felt like a blatant attempt to overcharge. Secondly, and more distressingly, was my experience with the promised late checkout. As a platinum member, I was initially reassured at check-in that a 4 pm late checkout would be accommodated when I checked in, which I planned my last day around, including train schedules and tour timings. However, upon returning to the hotel at 2:10 pm, my room key was deactivated, and the front desk informed me that my late checkout was not on file, effectively denying it. The staff's response was not only unhelpful but also dismissive, with a front desk employee doubting the veracity of my claim. This encounter was particularly frustrating and disappointing, given my 8-year loyalty to the Marriott brand worldwide. This level of service is a stark contrast to the professionalism and respect I've experienced at other properties. Due to time constraints in catching my train, I didn't argue further with the front desk. However, I did feel discriminated against regarding the matter.