Absolutely amazing hotel. You walk in and are greeted like an old friend. Rooms are cozy but perfect. And the location…NOTHING beats the location. Best hotel in Paris when considering price, location, and costumer service. Plus a free happy hour every night!

This hotel is fantastic for families!! We got a family suite which was just two hotel rooms that had a common entry way. One had a queen and the other had a king. The pool was so nice (warm!) and gave my kids (girls 7, 9) a much needed break from sightseeing. The staff couldn’t have been nicer to us or our kids. Giving suggestions on what to do, welcoming us back each time we return. The hotel is a great size - not too big but big enough that it had good staffing, amenities, etc. The location was perfect! Especially for kids. Tulleries has a great playground, trampoline park and a carousel. Near two metros, the louvre, great bakery/sandwich place (Eric Kayser), tons of restaurants, two small supermarkets. They also have coffee/tea and mini croissants downstairs daily until 10am which was an unexpected plus for us! Only negative is that the bathroom is a bit outdated and the shower is narrow. However with so many benefits of this hotel, that isn’t a big deal.

Impeccable, truly. They thought of everything, down to including bath salts for a relaxing soak. It’s the little things that make all the difference, and this staff leaves no stone unturned. Thank you for such a wonderful and relaxing stay - this hotel made me want to extend my stay in Paris! Heaven on earth.

This is aur third time at this beautiful hotel. It feels like a boutique hotel, small, classy, friendly and very pleasant to stay. Check in is superb, very welcoming every day, not only the first day, but every single day you stay with them. I went running every morning and they wished me a good run, and then, welcome me back when I was done. Location is unbeatable, that along with a nice spa, nice, heated pool, small but functional gym, very clean room and a GREAT service. This is a great choice and, in my opinion, the best choice in Paris, all in all, backed up by Marriot, that you could never go wrong with, such a prestigious hotel chain that cares genuinely for their guests.

This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the "back office" and had not heard the alarm. The general manager of the hotel also stated that she regretted the "inconvenience." I think this event qualified substantially above the level of "inconvenience" and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language "do not disturb" sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a "closed" sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had "never heard of it.") We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a "cubby hole" to a "shoebox-sized" room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!