The Chateaux Deer Valley

We had a great family ski vacation!! Our rooms were amazing - 3 rooms. Everyone had their private baths and the family room area was terrific. Staff was incredible - housekeeping was attentive, restaurant staff was very hospitable especially Kade was extremely attentive and remembered our particular likes. Front desk team was very helpful in assisting with a birthday delivery. Location is perfect to just walk across the street to the slopes and restaurants. Only Mother Nature controls the weather and snow - wish it had been a bit more cooperative. Would highly recommend The Chateaux!

This hotel is amazing! The amenities make this stay so convenient for skiing but the staff make this hotel what it is. From the beginning they take care of everything! From your skiis to your luggage. Be prepared to be pampered. The shuttle to park city is so organized and I had zero issues getting to dinner. And it is complimentary. Some of the staff that stuck out to me: Brian, Hawkeye, and Kilroy. They ran the shuttle and so many other things. Very attentive and learned my name on day one. Bridgett our housekeeper always had a smile and very friendly. Even on the way out, Alex and Alex helped us leave by putting our skiis in our bags and facilitated a smooth departure. At the restaurant Cena, you have to get the lasagna!! To die for. This was one of my most priciest hotel stays and it was 1000% with it.

Had to cancel our trip due to my mother-in-law's stroke. Hotel manager ("JP") refused to give us refund (or even credit toward future stays) even though the hotel's cancelation policy states "Cancellations made 8 day or more before arrival are fully refundable, including the deposit made at the time of booking." I will pursue the legal route and never book again a stay with this hotel.

Wonderful experience all around. MHY was our waitress and she is spectacular. 5/5.

Great location - great service, which is the most important thing in my mind. But the hotel was beautiful.