The Langham Huntington, Pasadena

The Langham Pasadena continues to be one of our favorite places to return to, and after eight years of visits, it truly feels like home. The longevity and warmth of the staff speak volumes about the culture and care behind this beautiful property. Even before arrival, Steven in Reservations consistently ensures we are booked into the best room for our needs and at the best rate as Brilliant members. For this stay, we brought our Dalmatian for her very first visit, and his room recommendation was perfect — right down to being assigned Room 101, which felt like a thoughtful and fitting welcome. Despite arriving during the busy Christmas week, valet and check-in were seamless and well organized. The team provided a thorough overview of the property, Club Lounge perks, and activities to enjoy while our room was prepared. The Club Lounge remains a highlight of every stay. While the recent renovation is stunning, it’s the staff who make it exceptional. Yeymi and the entire team — Patricia, Eva, Fernanda, Dave, Manuela, and Dani — consistently go above and beyond, making every visit feel personal and welcoming. Our renovated room was light, airy, and beautifully designed, complete with thoughtful dog amenities, a private patio, and easy access to the grounds. It was comfortable, spacious, and ideal for traveling with a pet. The Tap Room is another favorite — not only for its historic charm, but for the incredible staff, especially Jessica and Garrett, who always make us feel like regulars. The Langham Pasadena is truly a gem in the hills, and during the holidays, its signature pink décor makes it even more magical. We can’t wait to return.

I am hoping for a new owner soon--hotel is not what it has been over the last 45 years. Why was room 1511 just so underwhelming--I could not believe it was the Langham. I and my family, business associates, friends have stayed in the building many times that produced wonderful memories. What happened???

I found the room clean and welcoming. The staff was superb in anticipating any needs I had and very helpful. One waiter even caught me as I almost fell in the Royce Restauran.l

The Room Service needs to be better, the Valet Cashier needs to be more attentive, and there just needs to be more staff to support the guests. The worst part is that the Concierge never answers the phone.

Homeless ! I did not expect homeless person to be changing shoes and putting cigarette in mouth in middle of restaurant. The Charcuterie board seemed like it was from Safeway. Kids allowed to sit at bar (longest time was about 10 minutes). 2 guys seated at bar next to us, were missing 1 slider. They ended getting comped for their dish. Way to welcome guests from Indiana and Alabama ! Could not stay for dinner as I was disappointed.