. The service was divine, making the overall experience very nice. They took care of every detail. Spa is wonderful and people are always happy and with a smile. One of my favorite parts was all of the animals that we saw on the property. Watching the monkeys in the trees was a once in a lifetime experience that we loved. We also saw lots of iguanas and birds on the property. We went on an excursion for a waterfall experience with swimming and a hike. It was amazing! We planned it through nomadtourscr. Gabriel was very accommodating and knowledgeable. My son wasn’t feeling the day we were supposed to go and we had to cancel a couple of hours before the excursion and Gabriel did not charge us. Fortunately we were able to go two days later and it was the best part of our vacation. I would highly recommend doing in an excursion through Gabriel. The transportation and everything he arranged was right on schedule and our guide was wonderful as well. Thank you for a wonderful vacation four season and nomad, we will be back!

We have had the opportunity to stay in many wonderful hotels and resorts over the years and I have to say, the Four Seasons Peninsula Papagayo ranks in the top five. It is rare that you come away from a trip and cannot think of any negatives. Every single employee we encountered was friendly and helpful- even the gardeners in the morning when I would take a walk would stop their work and wish me a good morning. From Kevin, our front desk attendant, to Cindy who took tremendous care for us at the adult pool (she would change our lounge towels any time we got up!) to the many golf cart attendants who ferried us up to our room to the dining staff, they were all topnotch and always addressed us by name. The suite itself was well- appointed; the bathroom was very spacious. We dined onsite for every meal except one. Again, no complaints at all on any of the meals we had. Favorites were Anejo, the Virador Beach Club (creamiest hummus ever!), and Pesce. We enjoyed the adult pool every day. Having the infinity pool steps from your chair was incredibly refreshing, especially in the daily 98 degree heat. We had no idea April was the hottest month of the year but that would not deter us from returning again. Laundry facilities onsite- a plus! Having the bay on one side and having the Pacific on the other- the resort has the best location. We are Ritz Carlton loyalists and saw the new RC that is under construction as well as the location Waldorf Astoria. We would choose the Four Seasons. Overall, tremendous experience all the way around. Just unpacked, but ready to go back!

The Papagayo Four Seasons is everything an elite resort should be. Beautiful, immaculate and well designed. The property itself pales in comparison to the people. My wife and I agree that our stay at the Papagayo Four Seasons was, by far and away, the best resort experience of our lives.

Best resort we’ve stayed at. Beautiful grounds and amazing staff. The pool and the beaches were awesome. I can’t say enough about this resort. We will be back.

I planned a very special evening here to celebrate a big birthday and was extremely let down by the Four Seasons staff. So much so, that I would seriously hesitate to stay at this property despite loving several other Four Seasons locations. Typically, one of the best things about the Four Seasons is the service. I’d had a dinner reservations booked for months when two weeks before the reservation, I received an email that the restaurant would be closed on the day of my reservation (I assume due to a private event). Super bummed, I emailed and went back and forth with a woman named Ana Ortiz who offered to still make the menu available at one of the resort’s other restaurants and promised to still make the celebration special. I was thrilled! But night of, we arrived, and no one knew seemed to know anything about my prior conversations — not the host, not the server, and evidently not anyone in the kitchen either after the chef presumably left for the evening. We were offered a choice of three mains from the other menu, but all the sides were from the Mediterranean restaurant we were dining at. It didn’t go. It was weird. And then the dessert we’d discussed from the beginning didn’t come, and in its place was a super dry piece of chocolate cake. Surprised, I tried to get up to discretely talk to the server in case it was a mistake and he was super rude. Best of all, they charged me for the dessert is neither asked for nor wanted. I had other options for the evening, but I chose the Four Seasons and it was such a mistake. When you’re paying over $350 for dinner for two people (with only two glasses of wine), these things really shouldn’t happen. And when I emailed Ana afterwards trying to understand what had gone wrong, I got no response. Beyond disappointed. This Peninsula Papagayo location is a far cry from the normal Four Seasons standard.