The Ritz-Carlton, Philadelphia
Philadelphia, Pennsylvania
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About the Hotel
In a city soaked with American history and steeped in rich tradition, The Ritz-Carlton, Philadelphia brings luxury to this venerable and iconic metropolis. A landmark building in itself, the hotel is a showcase of spectacular restoration and meticulous preservation, and is located in City Center, within steps of Independence Hall and the Liberty Bell. Prepare to be thoroughly impressed, from the moment you enter The Ritz-Carlton, Philadelphia's striking domed lobby, to the ease with which you lay your head to rest upon your room's sumptuous Egyptian cotton linens. All guest accommodations, of which there are just shy of 300 in number, make an ode to the present with high definition televisions, iPod docks, wireless Internet access, and 24-hour room service, and yet feature a traditional elegance that evokes the city's richly traditional character. Georgia marble bathrooms, soaring ceilings with handcrafted crown molding, oversize picture windows, and views over the city skyline complete the picture of grandeur and grace.
Location
The Ritz-Carlton, Philadelphia
10 Avenue of the Arts
Philadelphia, Pennsylvania
19102
Nearest Airport: PHL
Features and Amenities
- General Information
- Pet Friendly
- Handicap Accessible Rooms
- Handicap Accessible Facilities
- Dining
- Room Service
- Bar & Restaurant
- On-Site Amenities
- Salon
- Shoe Shine Service
- Spa on Property
- Complimentary Newspaper
- Housekeeping Service
- Laundry Service
- Fitness Center
- WiFi
- Valet Parking (fee may apply)
- Wedding Planning Services
- In-Room Amenities
- Flat-Screen Televisions
- WiFi
- Business
- Business Center/Services
- Family
- Kids Club
- Nearby
- Historic Sites
- Zoo
- Museums
- Shopping Mall
- Theatres
- Interests
- City
- Culture & Arts
- Spring Getaways
- Summer Getaways
Reviews for The Ritz-Carlton, Philadelphia
A change
Been coming here for years. This visit feels different. No longer a lobby to sit and relax as the area is almost entirely taken up by the expensive restaurant. So hard to sit and just relax as you have to order something. We are Bonvoy members so my husband requested extra pillows on the app which didn’t arrive so we called front desk to get them and asked them to bring some Chocolates (part of turn down service) which didn’t arrive. Called front desk to ask for them again but never arrived. Gym super small and outdated. Strangely person at front desk said we were getting a nicer room. Not sure. Still small and TV positioned in the room so that there is no way to sit and bed and see it. The TV is a sharp left of the bed. They advertise coming to lobby for a light show based on history of the bank closing a five. Asked the concierge and he seemed less than enthused. We went to lobby and I agree with him. That’s okay but not sure why there is a write up about this on the key envelope as if it is something special to see. Might think twice before paying high prices here. Used to love to come here. Same beautiful bank building which is lovely. Hoping feedback helps.
Deb328 - Pennington, New Jersey
Dont come here if you do not want to be met with RACISM
Horrible experience, I saw these 2 girls get put put of the hotel for no reason. Apparently they both got keys to the room hours before their concert and when they arrive the keys did not work anymore. When they went to the front desk they was asked to leave with no explanation. Seems like racism to me. I will never come here again.
Angelo L
Not worth the price-slightly better than Motel 6
No doormen to help with luggage on stairs to hotel entry, only after I drug my 40 pound bag up and into hotel Obvious Holes in my bedspread Definitely not worth the high price tag!
Rockporter
Ghetto rude front desk lady. She knows who she is
Around 9:21am today Saturday, my out of town friend called the hotel to ask about early check-in. The lady on phone was very rude and ghetto. My friend wondered if he was calling Motel 6 She slammed the phone but missed hanging up I would like management info to discuss this
ka_nft
Do not stay at Ritz Philadelphia
1* experience. Asked for housekeeping multiple times throughout day by phone, stopping by front desk, etc. Took my 80 year old mother out of room 3x so housekeeping could clean room. They never came. Called down and was hung up on. Went down to front desk and got complete attitude and back talked by Trevar. Michael the manager was lovely and did what he could. Stay at Rittenhouse or Four Seasons when in Philly. This is not what you expect from a Ritz.
Melinda Morris Z
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