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The Ritz-Carlton, Philadelphia in Philadelphia, Pennsylvania

In a city soaked with American history and steeped in rich tradition, The Ritz-Carlton, Philadelphia brings luxury to this venerable and iconic metropolis. A landmark building in itself, the hotel is a showcase of spectacular restoration and meticulous preservation, and is located in City Center, within steps of Independence Hall and the Liberty Bell. Prepare to be thoroughly impressed, from the moment you enter The Ritz-Carlton, Philadelphia's striking domed lobby, to the ease with which you lay your head to rest upon your room's sumptuous Egyptian cotton linens. All guest accommodations, of which there are just shy of 300 in number, make an ode to the present with high definition televisions, iPod docks, wireless Internet access, and 24-hour room service, and yet feature a traditional elegance that evokes the city's richly traditional character. Georgia marble bathrooms, soaring ceilings with handcrafted crown molding, oversize picture windows, and views over the city skyline complete the picture of grandeur and grace.

Immediately transport yourself into a world of tranquility and sensory pleasure at The Richel DʼAmbra Spa & Salon, the hotel's world-class wellness oasis. Feel the effects of an incomparable pampering session with the Curtain Call Warmed Stone Massage or Spotlight Hibiscus and Honey Hydration Wrap, savoring in the splendor of such beautiful bliss. Contemporary dining worthy of gourmands is offered right in City Center at The Ritz-Carlton, Philadelphia's own 10 Arts Lounge and 10 Arts Bistro. The latter is a sophisticated yet relaxed venue, open for breakfast, lunch and dinner, serving American comfort food with a modern twist. Focus is given to organic and local ingredients, and menus changes with the seasons, evolving at every turn. The ultra stylish 10 Arts Lounge is set within the hotel's stunning lobby, and provides live music and an ideal ambiance in which to enjoy handcrafted cocktails and innovative small plates. Make your time in Philadelphia as flawless as can be, in the most perfected of places, at The Ritz-Carlton Philadelphia.

Location of The Ritz-Carlton, Philadelphia

The Ritz-Carlton, Philadelphia
10 Avenue of the Arts
Philadelphia, Pennsylvania

Nearest Airport: PHL

Amenities for The Ritz-Carlton, Philadelphia

  • General Information
  • 299 Guest Rooms
  • Pet Friendly
  • Handicap Accessible Rooms
  • Handicap Accessible Facilities
  • Dining
  • Room Service
  • Bar & Restaurant
  • On-Site Amenities
  • Beauty Salon
  • Shoe Shine Service
  • Spa on Property
  • Complimentary Newspaper
  • Housekeeping Service
  • Laundry Service
  • Fitness Center
  • WiFi
  • Valet Parking
  • Wedding Planning Services
  • In-Room Amenities
  • Flat-Screen Televisions
  • WiFi
  • Business
  • Business Center/Services
  • Family
  • Kids Club
  • Nearby
  • Historic Sites
  • Zoo
  • Museums
  • Shopping Mall
  • Theatres
  • Interests
  • City
  • Culture & Arts
  • Family
  • Spring Getaways
  • Summer Getaways

Reviews for The Ritz-Carlton, Philadelphia

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

We stayed here for a 'fun Philly Friday night.' We pulled up and the bellman was attentive to take our car. We strolled up to the front desk, handed the gentleman my credit card and license, and in the course of the 3-5 minutes it took him to check us in, I don't even think he looked up at us. No hello, no thank you for joining us, no 'thank you for being platinum premier,' no smile, nothing. When he handed us our room keys, I said, could you tell me what amenities are included with my stay as I am platinum premier. His response was, 'you already have a nice room.' Lordy. I grabbed my keys and proceeded to walk in circles to find the elevator. This is Ritz-Carlton service? Yowzers. Our room was lovely. They are a very nice size, even for the standard. We loved the service at the bar and the openness of the beautiful space. Would stay again, but wish that the front desk service were a tad nice and recognized loyalty.

carriej11 - philadelphia, pa

TripAdvisor Traveler Review Rating Reviewed 3 days ago

The Ritz is just a nice hotel here. It does have a pretty lobby area but it’s not very inviting as some Ritz are. The receptionists are nice but don’t have much communication with their companies that rent out their conference space and aren’t really accommodating when there is a problem. A phone call from your room doesn’t get it done either. Just a heads up! The room is ok and our view was a corner room so that was good but the light switch near the door doesn’t do anything. There is no light switch for the toilet area and a vent was broken and slightly bent down as if it could fall with not much effort. No refrigerator and not a lot of storage in closet. If asked if I would stay there again - if another conference - yes. Other than that-a hotel is a hotel - just at what price!

cajunfun - New Iberia, Louisiana

TripAdvisor Traveler Review Rating Reviewed 5 days ago

Its not clear who this hotel is meant to serve. Yes, it’s well located. But the range of facilities is very limited. My understanding was that RC was the flagship of the Marriott brands. Or that is how it use to be. A small gym. No business centre. Very limited food and beverage. A very small and dark Executive Lounge. It doesn’t seem like a flagship, more like a sinking ship. Not clear who RC exists to serve. So in the end they serve no one well. Marriott properties are far better. They don’t charge you $6.50 to rent a computer for 15 mins to print out a letter. Who are they kidding! Give it a miss. Many better properties to patronize all with a clearer sense of who their customer is.

Michael M - Hong Kong, China

TripAdvisor Traveler Review Rating Reviewed 5 days ago

We found this property to be exceedingly underwhelming. If there are audits conducted on Ritz-Carlton’s, this has to be the lowest performing in the brand. There was absolutely zero resemblance of any luxury in the hotel perhaps aside from the bed which was comfortable. The bar staff were appalling bad: I ordered some type of smoked drink and the bartender ensued to set up some contraption in front of me with zero explanation as to what was happening. Nice thought for the presentation but I was left more confused than wowed. My wife and I got massages and I was in extraordinary pain after mine and my wife said it was the worst massage she ever had as the masseuse had hands that felt like sand paper. We have no problem paying for a Ritz type of property however it’s disappointing when you feel like you’re just being gouged for the label.


TripAdvisor Traveler Review Rating Reviewed 5 days ago

We had a terrible experience at the Ritz this past weekend. We traveled with our family (so we were a total of 5 people - 2 adults and 3 kids). Before making my reservation, I called the reservationist and asked for a room that would accommodate us. I told her we had reservations elsewhere and would make the switch to the Ritz if there was a room that would fit all of us. She recommended the superior room. We made the reservation with a request for a rollaway bed. When we went to check-in, we were informed that the room didn't fit a rollaway but were assured the beds were big enough. The check-in receptionist actually told us that the 3 kids could fit into the bed by having 2 sleep with their head by the headboard and the other one sleeping the reverse, with their feet by the headboard. What???? At the Ritz, this was the suggestion for how guests should sleep??? Well. Have you ever tried to fit 5 people into 2 full sized beds???? Have you done that while paying $900 a night????? I bet you would feel as angry as I was. The town was at full occupancy because of commencement and reunions so we could not change hotels. We were miserable and resentful. Not only that, the room we were in had hair all over the bathroom. We were paying a tremendous amount of money for a room that was not comfortable or accommodating and it wasn't even clean. We had a terrible, uncomfortable experience and we will never return to this property (or any other Ritz property).

swelbo2014 - Chicago, Illinois

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