Sofitel Phnom Penh Phokeethra

From the moment we arrived until our departure, every aspect of our stay exceeded expectations. This hotel truly exemplifies what five-star hospitality should be. The hotel itself is of a superb standard throughout. Our room was generously sized and impeccably comfortable, providing the perfect retreat after days of exploring. All the facilities were first class, leaving nothing to be desired. The lounge bar deserves special mention - the cocktails were absolutely top notch, expertly crafted and beautifully presented. Breakfast was a particular highlight, offering diverse options with exceptional quality across the board. We must give special praise to the filled croissants, which were genuinely the best we have ever had - and we’ve stayed in many fine hotels! We have stayed in a few Sofitels around the world, and they all consistently deliver the same exceptional quality. This property certainly upholds that renowned standard beautifully. However, what truly elevated our experience and made this stay memorable and special was the outstanding staff. The duty manager, Lou-Anne, was so lovely, welcoming, and very attentive throughout our stay. Her helpfulness went above and beyond, making us feel genuinely valued as guests. Sim, who assisted us at the desk during our departure, was equally wonderful and ensured we left with the same warm impression we’d had upon arrival. Indeed, every single member of staff we encountered was welcoming, helpful, and genuinely smiley. It’s this warmth and authentic hospitality that transforms a comfortable hotel into an unforgettable experience. The team here clearly understands that exceptional service is what makes a stay truly special, and they deliver it effortlessly. We cannot recommend this hotel highly enough and very much look forward to returning.​​​​​​​​​​​​​​​​

Absolutely incredible hotel. It is spotlessly clean the setting is luxurious without being stuffy. The staff are utterly incredible from Mr Ty the barman who made the best spicy margaritas to Lou Anne on reception who was so helpful even downloading an app to make future bookings easier and the lovely Rida who went about and beyond to contact my next hotel to check the reservations etc. Cannot fault this hotel I cannot wait to return.

It was an exceptional stay . The hotel is a gem in itself . Wonderful location and lots of space to spend time within . Then comes the room service and cleanness . Personally , we have not seen anything like this before , its was celestial . Perfect in every sense . We just have a suggestion related to food , to include more authentic Indian food , specially in veg .

Sofitel is so nice esp the people. Staff, service all impeccable. Only need water pressure and temoerature more stable

My wife and I stayed at the Sofitel last month. It was an impressive experience. The grounds are large and landscaped. It is located within 1.5 km of the city centre and Royal palace and has a modern new AEON shopping mall right next door. Very handy if you are a westerner looking for a hair salon or English bookshop. From the moment we stepped into the hotel foyer we were greeted by friendly attentive staff. The Hotel exceeded our expectations with two large swimming pools, three restaurants, a exclusive member’s lounge, a cigar bar, beauty therapy rooms and in-room dining. Our room was serviced daily and the bed turned down every night. The executive lounge for Accor members offers an afternoon buffet and complimentary alcoholic beverages. The Cigar bar has a smoking room which brings in the best cigars from around the world. The three restaurants are An Italian, a French and a Japanese all available onsite. If you want to stay in your room the in room dining menu is also quite extensive and the food arrives on a classic food cart with white linen service. Absolutely exceptional. The laundry service at this hotel was also outstanding, my clothes came ack so clean and crisp and well folded I could have sold them as new…lol. I would strongly recommend this Hotel and I personally believe it is the best in Phnom Phen .