Arizona Biltmore

Not sure I would call this a “5” star hotel. More like a 4 star with having to request turn down, no plush towels and very small bathrooms in the suite. We had to load our own bags into the car as the valet just watched us and didn’t ask to assist. No complimentary coffee in the morning like most 5 star hotels. Fire alarm went off at 11 pm for 19 minutes as a false alarm. No explanation or apology. Property is nice but very spread out. Common areas are as expected. Ordered room service and no plates were sent with the just served in a cardboard box with no utensils which I thought was odd. Nice pool and gym. They did offer a complimentary upgrade but when I received the bill I was charged for the upgrade so had to call and dispute.

Truly exceptional stay! Amazing property with now over $300 million of renovations complete, and a worldclass staff that is truly dedicated to a great stay. The 24/7 pools and hot tubs, amazing gym, pickleball and golf--so much offered, it felt like we received great value for our dollar. Staff clearly has been given the autonomy to go out of their way to accommodate. Whenever we made a request over our 6 night stay, staff took great care to make it happen. We look very forward to going back.

Tennis experience at the Arizona Biltmore was excellent! The tennis pros were excellent—patient, flexible, and thoughtful in how they organized sessions for our group, which ranged from advanced adults to beginners and juniors. They struck the right balance between pushing players and building fundamentals, and the junior training was especially strong, with helpful follow-up afterward. Logistically, everything was seamless with no issues around court or pro availability, which is often a challenge at hotels. We’d happily return to play with them again.

The Biltmore is a unique experience, and every time we return we're reminded why this is an Arizona gem. The grounds are traditional but spectacular, and the unique architectural features will keep you in awe. Be sure and enjoy a meal in Renata's Hearth. The setting is elegant but not obnoxious, the menu has touches of Latin flavors throughout and the service is spectacular. Though centrally located for business meetings/stays, it is best when you're enjoying the resort on holiday or staycation. There are multiple entertainment areas, bars and pools to keep anyone happy, whether you're looking for a relaxing lounge by the pool or a wild day at the waterpark. The Biltmore has something for everyone.

Stayed at the Arizona Biltmore between Christmas and New Year's Day. Played in a couple of public and one private pickleball events hosted by Brendan. The events were well-organized and on-time, and Brendan did a great job of matching up skill levels so everyone had fun. I visit the hotel one or two times a year, and Brendan always recognizes me by name which is special. I highly recommend that you reach out to Brendan on your next visit.