Royal Palms Resort and Spa

My husband and I did a staycation to celebrate my birthday. Barbara, the resident historian, was beyond wonderful. She has a birthday card and macaroons delivered to our room. The immaculate property has such a rich history and we thoroughly enjoyed walking around and exploring all of its gems and hidden nooks. Dinner at T Cooks was incredible. We can't wait to go back!

A gem in the desert. A former estate home of an industrialist from New York over a century ago that was developed into a boutique resort & spa. The development was done so in a way that closely reflects the design aesthetic of the original estate. The staff is consistently professional, warm, and welcoming. They seem to work well as a team so there is a sense of good morale. Many, if not most, of the staff have been there for many years. The rooms are clean and the property kept neat with refreshing touches made here and there every year. Restaurant T. Cook’s is consistent with their delicious cuisine and the service which is attentive and cheerful. The spa is delightful. This is a special place that is one of understated, quiet elegance that guests of all ages can enjoy.

We were here for a wedding. We'd last been here for vacation in 2019. This hotel is not cheap, you knew that. When it's the Royal Palms, you'd expect something special, not anymore. - We arrived at 4PM and were told our room wasn't available. - Our first morning, we showed up for breakfast and were told, we only have 3 staff, we can't sit you for 20 minutes. The rooms are in desperate need of a refresh. I hate leaving a bad review, but at $800 a night? You can find at least 10 other options in Phoenix (e.g. the Phoenician, Hermosa Inn, Camelback Inn — to get you started).

Returned to this great property for the third time in the last few years. Unfortunately my reservation was inaccurate upon check-in and the room I booked was unavailable for the night. Thankfully, I received great help from Matt at the front desk who was able to secure a workable room for the evening and relocate me to my original booking the next day. An unfortunate incident after a long day of travel, but once again the tremendous staff at the Royal Palms showed why they are the best. This resort is top notch, stay here whenever you’re in the Phoenix area.

Very beautiful property and amazing service and attention. They are truly pet friendly resort. We will go back again. Breakfast smoothie and options available were excellent. The host at breakfast and the servers were very good, especially Megan who is amazing.