The Naka Island Resort & Spa

So here is the honest review. The staff is absolutely amazing and goes way above and beyond, especially the two-girl team at Zbar. I would say the hotel, which seems to be in a bit of a construction zone as of current, is not the Luxury that you might be used to from the brand, but more mid-level. The Bonvey piece for elite members is also somewhat lacking, which is a notable strength at other properties. The reality of this property is that it is far from any of the things to do on Phuket. You take the boat to the marina and get into a personal car/taxi to go where you need to go. The hotel seems to pad the amount a bit if they arrange the car pickup versus going directly, but the difference is very negligible. These are local drivers who are very nice in their personal cars, which is what it is. You can talk with them directly, and many times they will wait for you or drive you all day for a very reasonable amount. Grab App is also good if you dont want to pay cash, which is only expected almost everywhere, so it's not a big deal. You have to do your own research if you want to travel out, as it seems the hotel wants to keep you on property as much as possible, which, I suppose, from a business perspective, makes sense for them. If you leave during the day for an outing, it is typically fine. However, on the return, if it's after 5 pm or raining, the travel time back is generally more than an hour, which takes the fun out of leaving. Again, the property is far from many things on the island, except for a boat tour that may depart from the marina or near Ao Po Grand Marina. Bangle Road is a sight to see, but you'll need to do your own research on that. Old Town Phuket had a great Sunday night market that was very calm and enjoyable. They also had very reasonable spas and massages everywhere, so it's a must. The Blue Elephant Cooking School was well worth the time; we thoroughly enjoyed it, and the head chef, Paul, was exceptional. We visited Laguna Boat Avenue a few times, which is a more upscale area filled with expats. Definitely take the elephant sanctuary tour to get up close with teh elephants sustainably and ethically. As with any hotel, the rates for the spa are about 10x what you can find once you venture off property, but that is expected. We also had construction outside the treatment rooms, which somewhat spoiled the spa experience for us at teh hotel. The speedboats didn't seem to adhere to a strict schedule, which created some issues for us. If you are returning after 7:45 pm, please note that there will be a charge for the boat ride. The last thing we learned, which was very upsetting to us coming from Hawaii, was that the boats appeared to dump trash into the water near the hotel. We saw daily dumps, and when it was low tide, which was often, it wasn't enjoyable. We spent an hour one afternoon with Cookie at the hotel picking up trash, plastic, and all sorts of things that should not be dumped in teh ocean. It was very sad to see it so often, and the island needs some education as they are killing the reefs and beaches. After seeing the trash dumps daily you really do not want to go in the water. The beahces on the poperty are fair at best making the pool a better choice which seems off for an island. If you want rustic and remote with great staff this is the place for you. If you want more action closer to activities poke around a bit.

Magical place ! We enjoyed every moment of our time at the naka island, we booked it only for two nights but we wished to stay more ! The place is beautiful and full of fun activities! The staff are so friendly and overall we will visit again for sure !!

Very nice resort on the island, not far from the main island, service was goods. Many activities in the hotel, good kayaking tour around the island. Cozy atmosphere, rooms are great. Amazing sunsets! Just one suggestion: to control AC in the GYM, not to let it run at +17 at night, that is my Sustainabile soul talking now 😀 Definitely will come back!

The room provided initially was not to the expectation(not in line with the pics in website) but Staff happily gave us alternative which made us quite happy. Apart from that entire experience from Arrival at Mainland point to arrival at Naka, entire stay, professionalism of staff, their warmth, food quality, quality of all the facilities etc was absolutely best in class

The resort was very beautiful, quite, a lot of green areas garden and the tree. Located in the private island named Naka. Took a speed boat 5 min to the resort. A lot of activity to do so. Very friendly staff since reception, buggy drivers. Bar , pool , restaurant. I am so happy to stay here staff call you by name. In pool bar on restaurant they give you welcome drinks with alcohol every where. The room was amazing. Breakfast so nice i got served by Emmy she’s absolutely good staff, always smiling and takes good care of us. Just want to compliment Emmy she’s a star. Also another staff and chef was nice and friendly as well.