The Naka Island Resort & Spa

Beautiful location for complete relaxation and romance. Would have given it an Excellent rating but as an SPG Preferred Platinum member had to wait almost 4 hours for an "early" checkin and was not offered nor received an upgrade. Even though the villa was adequate, it was not as private as we were right on top of the water sports shack and the ocean view was partially blocked by palm trees. Otherwise, very nice. The highlight is the courtesy and attention received from all he staff, particularly Hong at the front desk, Pom during breakfast, and the young lady and young man at the Z Bar, during Platinum happy hour.

The Naka Island Resort with its lovely Villas in a luxurious Thai country house style situated in a perfect maintained tropical garden made our holydays something really special! The friendliness and kindness of all staff members and the beautiful sunset at Z Bar could only be topped by the excellent kitchen from Breakfast to Dinner. The amazing combination of exotic Thai kitchen and western style created by Jonathan Bruell (Chef de Cuisine) and his whole team made especially dining every evening an extraordinary lovely experience. In the privacy and with the stunning view from our villa we really found the relaxation we had looked for. Congratulation to the whole team! We will be back! Conny & Harald

I do not want to spend to much time on reviewing the resort, because I feel the pictures speak for themselves (brilliant!). My approach in holiday planning is usually to read the bad reviews, because the topics of the respective complaints put things in perspective. Where you can differentiate good from bad, is service and in particular how the staff deals with an actual issue (I am NOT talking about removing bugs, that I can do myself!). During our stay in July 2017, which was the Grand Finale of four years of working and living in Asia, there was an actual issue during our stay. However the fact that I am not going into details shows how great the staff as well as the management of the resort dealt with it. This is in line with the overall experience we had with everyone from the chef, his sous-chef and the whole restaurant staff, who were always offering to accommodate special requests - which we did not have - because we stayed for eleven nights and they were worried we got bored with the offering. Also everybody else (and Oliver Constant (guest experience manager if I recall this properly) in particular were making this a great and memorable experience. Being in a great spot is not an achievement, but managing a resort in a way that it matches or in this case even exceeds the great surroundings is what makes The Naka Island Resort great!

My Husband surprised me with a visit here (we live in SE Asia) and my Friend joined us from U.K. as a surprise. Due to this the three of us were sharing a room. We had coincidentally also just had our legal marriage performed, before we were due to travel for a ceremony back home - so it was technically a honeymoon. Despite the strange situation of three of us showing up to a honeymoon 😂the staff were extremely accommodating and non judgey. They set up an extra bed in our massive suite which they kindly upgraded us to, they also gave us a bottle of sparkling wine. The suite was so beautiful, it had a private pool which overlooked the sea. The most beautiful hotel room I've ever had for sure. I could happily spend days and days in that suite just enjoying the incredible views and soaking up the sun. The main pool was also very beautiful, the drinks were great and they give out free ice cream! The spa was excellent and very peaceful. We had really good massages and got a great discount as I'm an SPG member (this also gets you a discount at the bars and restaurants). You can rent bikes and go around the island (which is tiny). There weren't any available so we walked. There's not an awful lot to see but it was cool to go through the village and say hi to some locals. The best part about our stay was Oliver, the guest experience manager. He is a lovely guy who really went above and beyond to make our stay special and we can't thank him enough. I have always been so impressed by luxury collection hotels and their staff and will stay loyal to them when possible! Thanks so much Naka for kicking off our wedding celebrations in style!

The Naka Island is conveniently located 5 minutes boat ride away from Phuket Harbour. We only arrived at Phuket at 10PM, and arranged a pick up from the hotel, it was smooth. Warm greetings from the staff upon welcome, and we were led to our villa, which was upgraded to seaview pool villa. IT WAS AWESOME! The interior of the villa is very well thought and unique. It screams luxury and adventure at the same time. We stayed for 3 days 2 nights which was perfect. We did some fitness, swimming, kayaking, bicycle to the other side of the island, jet ski circling the island, it was awesome! Breakfast, lunch, dinner, all was awesome! Upon late check out, as SPG Platinum Member, we were given late check out previlege, because our flight was only at 10 PM. Our room is booked by another guest, so they have to move us to the other villa. They apologized us that this villa will not have pool. It turned out that we have the Beach Access Villa, which is way better! Thank you Naka Yai staffs to go to the next level to service us. We had one of the most memorable stay in Thailand!