The Pavilions Phuket

A exceptional resort , we stayed in a spa pool villa , which was enormous, and well thought out , the grounds are tropical and very well maintained, the restaurants serve delicious food with great service, the bar has the best views and the coldest beers. The inclusions in are booking were exceptional, breakfast was something to look forward too , massages amazing ,afternoon tea a fun time to chat with other guests . Firefly served a great selection, and we loved everything we had , while alto has amazing views and the best pasta dish ( mushroom ravioli) I’ve ever had . 360 bar , the best sunset views in Phuket . A special mention to this resorts attitude towards food allergies, my wife has celiac disease, and Asia can be difficult, I know the gluten free community use trip adviser to find places to stay and eat , let me say this , this resort and its restaurants are safe and completely understand food allergies especially gluten and eating gluten free , the care taken with my wife was second to none. But what makes this a special place are its people , Anthony ( manager) thoughtful and very helpful , I just wish he wasn’t so good looking , hahaha , Claire ( my wife ) couldn’t stop telling me. Christine @ alto , you’re a treasure to this resort . Thank you for all the help and emails Preaw and sujan , @ alto , 2 of the most pleasant, hardworking, polite young people I have ever met a complete credit to the resort. Everyone we meet were happy and wonderful. Thank you again the pavilions Phuket. Chris and Claire .

Absolutely stunning hotel set within tropical grounds that are full of lush vegetation, colourful flowers and birdsong. As you drive through the gates the sight of bamboo arches across the road is spectacular and welcoming. The staff couldn’t be more helpful and are genuinely happy to ensure you are enjoying your stay. I love the fact that Ponpoong (I hope I’ve got her name right) remembers exactly how I like my coffee. That makes me smile every morning. The atmosphere in Firefly restaurant is casual with a fine dining menu. I’ve particularly enjoyed the blue crab Thai yellow curry - so full of flavour and the perfect amount of spice - well done chef. There’s every type and style of room or villa at the Pavilions to suit your needs, you just need to choose what suits you. Look out for special offers. We booked a half board offer with a cocktail every day. The spa offers luxurious products and treatments to help you relax and is well worth a visit. We ventured out on the kayaking excursion exploring caves which was very well organised and offered an excellent buffet lunch. Pick up and return to the hotel was flawless. I have thoroughly enjoyed every moment at the Pavilions and cannot wait to return. A big thank you to everyone.

I would like to sincerely share how impressed I was with my experience at 360 Restaurant. This is truly a place you want to return to — breathtaking views, a beautiful atmosphere, and an exceptional level of service. I would especially like to thank two wonderful staff members — Jeab and Sujan. They were incredibly polite, punctual, and attentive to every detail. Thanks to them, my birthday turned into a truly special surprise — they thoughtfully organized a beautiful birthday moment that made the evening unforgettable. What touched me even more was how caring they were with my child — playing, engaging, and making sure our whole family felt comfortable and relaxed throughout the evening. That’s not just service — that’s genuine hospitality. Thank you, Jeab and Sujan, for your professionalism, kindness, and for creating such a warm and memorable celebration. 360 Restaurant is not only about great food and stunning views — it’s about the people who make the experience extraordinary. 🌅✨

Amazing room, staying in spa and pool pavillion. Food and drinks where Great, buggys to wizz you about whenever needed.

⭐⭐⭐⭐⭐ Absolutely outstanding experience! This hotel truly defines luxury and comfort. From the moment I arrived, the service was flawless, every detail was handled with care and professionalism. The food was simply amazing, with every dish beautifully presented and full of flavour. Dining here alone is worth the visit. What stood out the most was the staff. They were particularly kind, warm, and genuinely eager to help, making me feel welcomed and valued throughout my stay. If you’re looking for a five-star experience with incredible service, exceptional food, and wonderfully kind staff, this place is perfect. Highly recommended!