The Pavilions Phuket

This is a beautiful hotel surrounded by lush gardens and amazing scenery. The staff were constantly ready to help with endless smiles, from front of house, restaurant and buggy drivers. Not too stuffy, with a very relaxed vibe. This was our second visit and we never return to the same place twice! So pleased we made an exception to our rule this time.

incredible experience! what a beautiful stay.

Stayed 5 nights. 3 nights in a 2 bedroom pool villa (there were 3 of us) This was great. Rooms are huge and having the private pool was handy. I used it way more than I thought I would. Early morning swim, after you come back from an outing. The bathroom area is a little dark but I didn’t mind it. The second bedroom has its own coutyard and door so is very private too. Perfect for slightly older children or adults. Has its own bathroom. Moved to a garden villa for the next 2 nights for just 2 of us. Still very large with 2 bathrooms for the 2 of us! It’s hard to compare to a pool villa though - would definitely recommend the pool villa! As noted, there is a lot of construction around the resort and in Bang Tao. As we were not ocean facing this did not affect us at all. I read reviews that this is in the middle of nowhere. That was part of the appeal in some way, it feels like a real resort. I used the shuttle to the beach and boat avenue a couple of times or just got a car/ motor bike using bolt. It’s 10 mins there. Shuttles only go three times a day at 11,1 and 3. The beach is very long and beautiful. They have a fire show at Smigos at sunset every night. The resort is hilly but they do have buggies that can pick you up and take you around the resort. They are usually very quick to arrive and we never had any problems. Staff are all very lovely. Thoroughly enjoyed our stay

i really want to say thanks to Noey she helped me a lot of things that i need everythings perfect

A exceptional resort , we stayed in a spa pool villa , which was enormous, and well thought out , the grounds are tropical and very well maintained, the restaurants serve delicious food with great service, the bar has the best views and the coldest beers. The inclusions in are booking were exceptional, breakfast was something to look forward too , massages amazing ,afternoon tea a fun time to chat with other guests . Firefly served a great selection, and we loved everything we had , while alto has amazing views and the best pasta dish ( mushroom ravioli) I’ve ever had . 360 bar , the best sunset views in Phuket . A special mention to this resorts attitude towards food allergies, my wife has celiac disease, and Asia can be difficult, I know the gluten free community use trip adviser to find places to stay and eat , let me say this , this resort and its restaurants are safe and completely understand food allergies especially gluten and eating gluten free , the care taken with my wife was second to none. But what makes this a special place are its people , Anthony ( manager) thoughtful and very helpful , I just wish he wasn’t so good looking , hahaha , Claire ( my wife ) couldn’t stop telling me. Christine @ alto , you’re a treasure to this resort . Thank you for all the help and emails Preaw and sujan , @ alto , 2 of the most pleasant, hardworking, polite young people I have ever met a complete credit to the resort. Everyone we meet were happy and wonderful. Thank you again the pavilions Phuket. Chris and Claire .