Twinpalms Phuket

We stayed here as a family with three children under 11 and had a really enjoyable stay. The duplex was the perfect size for our family, and the private pool was a huge hit with the kids. The service was exceptional throughout our stay, particularly Bank, who looked after us so well. He was incredibly helpful, attentive and understanding, and always went out of his way to accommodate our needs. We enjoyed the buffet breakfast every morning, and the complimentary fresh fruit during happy hour each afternoon was a lovely touch. The gym was also one of the best we’ve seen at a hotel, which was a real highlight for us. The location is excellent, within walking distance of everything you might need and just a short drive from Kamala Beach, which we loved visiting for its local food and market stalls. While the resort isn’t directly on the beach, it’s only about a two-minute drive away, and there’s an hourly shuttle to the resort’s beach clubs, which also offer great food. One thing worth considering is that the resort doesn’t have a kids’ club or organised children’s activities, so families looking for lots of entertainment for their little ones may want to look elsewhere. However, nanny services can be arranged if you need an extra pair of hands, which is a great option for families. I also wouldn’t necessarily describe the resort as quiet luxury, but we still found plenty to enjoy during our stay. Overall, we had a wonderful stay. The spacious accommodation, private pool, outstanding service, fantastic gym and convenient location made it a great choice for our family.

Everyone was super friendly we had an amazing stay ✨✨✨✨

I’m leaving today, but will CERTAINLY be back. The customer service was wonderful throughout the stay. They were very attentive and helpful. The resort itself was beautiful. It was very well maintained. The groundskeepers did a wonderful job of maintaining the property. The room was wonderful! My ability to step out of my bedroom and go onto the deck and then into my own “personal” pool area was amazing! The proximity to many shops and beach clubs was a bonus.

The resort was great! The pool was very beautiful, the room was clean and the staffs were friendly. :)

The resort was very clean and peaceful. I really enjoyed being able to use the pool until midnight, which meant I could go swimming whenever I wanted. The breakfast was also delicious, with a wide variety of options. All of the staff were very friendly and attentive, and they took great care of us throughout our stay. In particular, I was stung by a jellyfish during my stay and asked for help at the lobby. The staff provided thorough first aid and even brought a thoughtful letter and flowers to my room. When I checked out, they kindly asked me one more time if the injury was feeling better. I would definitely recommend this resort to my friends!