Twinpalms Phuket

Recently stayed here and was very impressed with the overall facility. All the staff we engaged with were friendly, capable and efficient. We ate at a number of the food outlets they offer including the Main Hotel Restaurant for breakfast which had an amazing array of food on offer and all very high quality. Also ate here for dinner which was lovely. The Catch Beach club was our favourite and never disappointed great location and vibe and food was very very good. The pool at about 50m long was great and even better you can use it up until midnight where a lot of hotel pools “close” much earlier. The fitness centre was well equiped and very spacious. If we need to visit Phuket again this hotel would certainly be our choice.

An Outstanding Experience from Start to Finish!** We had an **excellent stay** at this hotel and it truly exceeded our expectations in every way. The rooms were spotlessly clean, beautifully appointed, and incredibly comfortable. The **customer service** was exceptional. The entire staff was genuinely ready to help with anything we needed, always with a smile and a proactive attitude. Special mention goes to **Sofia at the spa** — she was absolutely amazing and provided one of the best treatments we’ve ever had. We also can’t say enough about **Bank, our butler**. Who went above and beyond to ensure every detail of our stay was perfect and made us feel truly pampered and well taken care of. The **location** is fantastic — convenient, safe, and close to everything we wanted to do. We left feeling relaxed, refreshed, and completely satisfied. This is the kind of place that makes you want to return we will definitely book again on our next trip. Thank you to the whole team

This is mine and hubby's first holiday together in 5 years and I could not think of any better place that we could have come. From the moment we walked in we were made welcome by all staff. The room was comfortable and meticulously maintained for the 9 nights we stayed. It was hubby's birthday whilst we were here and he was spoiled with 2 cakes and our room was beautifully decorated ❤❤ Would highly recommend this hotel to anyone and everyone coming to Phuket. Huge thanks to every single staff member that helped and looked after us. I can't sing their praises highly enough xx

A truley beautiful place, we were so looked after. The Penthouse room was spectacular with roof top pool. Food excelent, apartment maintained and cleaned to perfection. Our main man Pisit gave us care and advice for the best holiday ever. Thank you Pisit and Twin Palms MmG

We had a wonderful 4-night stay at this hotel and can highly recommend it. The entire team was exceptionally friendly, professional, and always willing to help. Whenever we needed assistance, whether with phone calls, local arrangements, or practical questions, the staff went above and beyond to support us. We were especially impressed when we needed to make a payment through a Thai app that we could not use ourselves. A member of the lobby staff kindly used her own app to help us complete the payment, and we were able to reimburse her immediately. This level of trust, kindness, and dedication to guest service was truly remarkable. The hospitality we experienced throughout our stay made us feel very welcome and well cared for. Thank you to the whole team for making our visit so enjoyable. We would definitely stay here again and highly recommend this hotel to other travelers.