Twinpalms Phuket

We had the most lovely stay. The staff were so amazing and attentive my partner was feeling unwell one day and they delivered flowers to the room. The breakfast and other food is very good and the pool is so beautiful. Would definitely stay again if we came back to Phuket. Surin beach is also a lovely area away from the craziness of the other towns

We had a fabulous stay at this resort for 3 nights. If I could give it 11 out of 10, I would. The breakfast was exquisite. The hotel staff were very attentive and the attention to detail at the resort was above and beyond. You won’t be disappointed if you book a stay at Twin Palms Beach Resort.

What a beautiful resort, so much luxury and simplicity at the same time! The staff were beyond helpful and respectful. We can’t wait to come back! Highly recommend! You won’t be disappointed. And the Catch beach club was a beautiful top tier!

We stayed with my husband for couple of nights at Twin Palms Surin Beach Hotel. Very well looked after, the pool is amazing, quiet and peaceful place. Truly is a relaxing hotel, you won’t be surrounded by drunken people. The staff are very friendly and humble people. There are some restaurants outside of the hotel but we personally thought is safer to dine in the hotel to avoid food poisoning. Surin beach is great for sunset photos but being perfectly honest is very dirty, full of plastic and not maintained at all. To dine I can highly recommend Wagyu and Oriental restaurant within the hotel. Breakfast is ok, I would have expected a bigger choice but for couple of morning was ok. The hotel offers a shuttle service so if you are after a bit of party one night you could just go to the BeachClub which is about 10 mins drive from the hotel. Is under the same management so you can dine and drink there and everything will be charged to your room. We tried out the Shimmer restaurant which is at the sister hotel of Twinpalms. This is where everything went wrong…. I got a food poisoning and we had to cancel our plans for next day (which was our last day in Phuket), not to mention the pain to go through to all that pain, spending the whole day at the toilet…. I have notified the hotel reception about the food poisoning but they didn’t seem to care much. On the day of the checkout we were shocked that Twinpalms was going to fully charge us for the dinner we had at Shimmer. We refused to pay for my meal but my husband had to pay for his, which I think it’s outrageous. We left very disappointed and I would definitely won’t be visiting again.

The best place ever stayed! The room was amazing, staff was great and the excursions were fun. Food was top notch and I wish we could have stayed longer.