Twinpalms Phuket

Wow what an incredible stay! I stayed in one of the deluxe room with swimming pool included and it was just a dream. The customer experience was just out of this world. We felt the love from everyone and in particular from Wansa! She was just incredible and we will miss her so much. The hotel has ties with other places such as a beach club named Catch and they even give you a percentage off if you stay at the hotel. We had a bbq dinner there with a fire show and it was just the best way to end the trip. I can’t recommend this hotel enough!

Excelent Services,personal is very very good

Everything at Twinpalms Surin Beach was phenomenal. From the hotel room with a private pool to the food. The most amazing thing was the service! All of the staff was so attentive. Wansa especially was so thoughtful, kind, and was super responsive to our every need.

We had an amazing stay here. The hotel is very beautiful with a luxurious feel. Everywhere from the restaurant, reception to our room feels new and clean. The size of the room is very spacious with a great balcony overlooking the pool. We also went to the Catch Beach Club one evening via the hotel shuttle bus, which was so easy and convenient, and we really enjoyed that. My partner is vegetarian, and they were happy to provide vegetarian versions of a lot of the dishes at the hotel restaurant and at the beach club, this doesn't happen often, so we really appreciated it. Most importantly all the staff members are so friendly and helpful, with such high service quality. I think this makes a huge difference and contributed massively in our overall experience at the hotel. Niinew was the staff at the front desk that helped us check in when we arrived, and throughout our stay everytime she saw us she would check that we were okay. She is super nice and lovely, so we also wanted to say thank you to her again! We'd recommend this hotel to anyone visiting Phuket!

The best resort in Phuket, Rooms, facility, and the pool are very clean The staff are very very very nice, they welcome you every time they see you The breakfast is nice Overall , 10 out of 10 I will surely come back! Thanks guys, you’re the best