Twinpalms Phuket

Twinpalms is a fantastic hotel with a stylish design and thoughtful room layout. The rooms are modern and well equipped, though the toilet setup felt a little lacking in privacy, separated only by a slatted door. I really liked the twin sinks positioned opposite each other, a practical touch. While local TV channels weren’t available, each room came with Apple TV, making it easy to stream from my laptop. The pool was a highlight: spacious, beautifully maintained, and the pool‑access rooms added an extra layer of luxury. The bed, however, was very firm not the most comfortable I’ve experienced in a hotel. Breakfast more than made up for it: although the variety wasn’t huge, everything was high quality. Fresh juices (not watered down), excellent bread selection, good coffee, and even a glass of bubbles were offered that many guests happily took advantage. The fruit selection was outstanding, with mango and passionfruit being a delightful surprise. Service was generally good, though the cleaning request via the app was inconsistent. One morning, despite being told housekeeping would arrive within 15 minutes, it took over an hour and a half, which was inconvenient. That said, the staff themselves were warm, attentive, and genuinely invested in making our holiday feel special. Their friendliness and personal touches remembering our preferences, checking in with a smile, and offering helpful local tips gave the stay a boutique feel that set it apart from larger, more anonymous hotels. Outside the hotel, the surrounding restaurants and massage spots were excellent, adding to the overall experience. Despite a few minor drawbacks, we loved our stay. The combination of great design, superb pool facilities, excellent breakfast, and the staff’s personal touch makes Twinpalms highly recommended.

My wife & I stayed here for the first part of our honeymoon, it was amazing. The restaurants, daily massages, and pool was unmatched. Pisit and his team took great care of us. Along with keeping our room tiday. I highly recommend TwinPalms Surin Beach for your stay!

Fantastic I stayed here on a package with luxury escapes. I honestly couldn’t fault our stay. The staff were the highlight as they were always friendly and helpful. The facilities are fantastic with nothing forgotten. I have to say the buffet breakfast was one of the best I have had. Normally I get a bit bored with buffet breakfast l, however, I found that the breakfast here was always something different to try. Will definitely go back

My first international trip, my location was the Twinpalms surin. My room was every bit of me, the penthouse loft with 3 floors. The entire loft was so clean and managed everyday throughout the day and I had no complaints. The atmosphere all around was filled with so many pleasant staff and guest. I was so surprised and value this surprise I received for my birthday. My host, Mr Silva did a wonderful job, every call I made he given me a quick reply. He was so wonderful with planning scheduling our excursions and handling the transportation. I would recommend this resort and look to come again.

Nice small luxury hotel, very resort type, room is clean and comfortable. Breakfast is good 👍 will recommend this hotel.