Twinpalms Phuket

Our stay at Twin Palms was exemplary. We were contacted day prior to our arrival and were upgraded to one bedroom penthouse loft with our own private rooftop pool at no extra charge. We had a personal assistant Pisit whom arranged everything we requested with efficiency and his communication was instant. The facilities are outstanding. Everything was reasonably priced and excellent value for money. The main pool and bar are amazing. Breakfast is everything you could ask for and was included in our room rate. The staff and service is second to none. Restaurants, shuttle service to beach clubs and spa services make it a five star resort for us. I couldn’t recommend any other property I have stayed in more. Loved everything about Twin Palms.

⭐️⭐️⭐️⭐️⭐️ Exceptional service from Pisit and his team! We had an absolutely wonderful stay at Twinpalms, and a huge part of that was thanks to Pisit and his amazing team. From the very beginning, the service was impeccable — friendly, professional, attentive, and always one step ahead. During our stay, we were very kindly upgraded, and eventually had the incredible experience of staying in their most luxurious rooftop villa with a private pool. It was absolutely stunning. What impressed us most, however, was the level of service from Pisit and his team. We travel frequently and have stayed at many beautiful hotels, but this level of genuine hospitality and personal attention is something we have experienced in only a few places. Everything was always perfectly clean, the team was incredibly welcoming, and they were always ready to help with anything we needed — always with a smile. A clear 5-star experience and absolutely worth a visit. If you are planning a stay at Twinpalms, consider yourself very lucky if you are looked after by Pisit and his team. Thank you, Pisit, for making our stay so special and memorable. We truly appreciate everything you and your team did for us. 🙏🏼❤️ Highly recommended!

In a quiet location this hotel is excellent. Cleanliness, comfort and quality are top class. Beautiful well kept surroundings. Rooms spacious and well presented with good attention to housekeeping. Pool area lovely and relaxing. Staff very helpful and pleasant. Access to beach clubs a nice option to have if looking for a change. Really can’t fault the hotel for a quiet week away. If looking for something busier taxis available and not expensive. Highly recommend

We stayed at Twinpalms Surin Beach for 9 nights in August 2026. The experience we had from the hotel was absolutely fantastic . The hotel itself is a perfect balance of serenity and calm, with a contemporary but still Thai design. The big pool is probably the most appreciated feature, surrounded by palm trees and gardens, open from early morning to midnight. Our room had almost direct access to the big pool, but its large terrace was also a nice place to relax discretely hidden by the rich gardens. The complimentary fruit buffet each afternoon was a very welcome refreshment. There is a constant free shuttle service between the three sister Twinpalm hotels, allowing for change of scenery between the beaches or the clubs. Of course, it is always the people who can make a hotel feel like home, and that was the case with all the staff of Twinpalms. We were very lucky to have Ms Wansa looking after us. She anticipated our wishes and scheduled our daytrips in Phuket and fulfilled all our big or small requests with professionalism and politeness. Thank you so much dear Wansa!!! Overall, we had a wonderful stay and we strongly recommend Twinpalms Surin Beach. Maybe we will be lucky enough to come back some day🌺🌺🌺

Conveniently located in front of Surin Beach, Twinpalms Surin Beach is great for those looking for a quieter getaway. I was extremely lucky to get a room upgrade to a 1-bedroom duplex loft during my stay. The loft is gorgeously designed, impeccably clean, and comes with a small private pool. The service team led by Pisit Silva, was also attentive and helpful with suggestions on what to do/see around the area. Overall, a wonderful experience!