Banyan Tree Mayakoba

Gamaliel took care of us in the best way possible. He set us up nice private chairs at the beach every day and made sure we are taken care of the entire time. He brought us complementary drinks and answered all our questions with the upmost patience.

We had the most beautiful and relaxing stay at Banyan Tree Mayakoba. Nothing was ever too much to ask—the service was impeccable and truly made our stay a delight, especially while navigating our holiday with our 3-year-old. A special shoutout to Jasmine and Fernanda! The resort offers a variety of cuisines, all of which were absolutely delicious. We found ourselves spending most days at the beach/pool bar, where Jesus made us feel incredibly welcome. His attention to detail allowed us to completely unwind and relax. We also managed to squeeze in a massage at their gorgeous spa, where Lorena gave us the most exquisite Thai massages—an unforgettable experience. A 5-star experience with 5-star people!

What really stands out is the rooms - every one beautiful, huge separate house and with a large private pool. Amazing staff (thank you Angel!). True serenity. Only negatives are the frequent seaweed in the beach and the insane food prices ($60+ pastas, Bruce for $300!

Beautiful property, outstanding service, Roi was beyond the whole time, amazing food and overall service

We visited the Banyan Tree over Easter and had a great time. We stayed in a 2 bedroom villa close to the beach and Sands beach club. The pool at Sands is great and wasn't ever too crowded, it was easy to get sunbeds on the beach and always felt very relaxing. The service on the beach was great from all the staff, very attentive. A special mention must be made for Angel who helped us every day with our plans and was always available and super cheerful and helpful. We visited the other resorts in the Mayakoba complex for lunch. We found the bikes very useful during our stay as the report is huge.