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Banyan Tree Mayakoba
Carretera Federal Chetumal-Puerto Juárez KM 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
The Banyan Tree Mayakoba was an absolutely amazing experience! My husband and I went for a short getaway without kids, and we were not disappointed! This resort is all about luxury and indulgence. The rooms are spacious and extremely well appointed. There is every amenity you could wish for, and more. There was an outdoor shower AND bathtub (in addition to the indoor shower). We had our own private pool AND hot tub. There was nice Nespresso coffee (included). The restaurants were easy to access and had wonderful food. The breakfast buffet at The Oriente was very diverse, and had many local Mexican options in addition to more traditional options. We had breakfast at The Sands beach club which was equally wonderful. You must try the Iced Vanilla Latte! But, by far the BEST part of this resort are the wonderful people who work there. Everyone without exception was extremely friendly and polite. The servers are 100% on pointe.....we never once felt pressured to constantly buy things; instead, their timing was impeccable. They were there when you wanted the next drink, but never hovered or pressured. This was artfully done by everyone we encountered. The housekeeping was also absolutely amazing. Every attention to detail was mastered....laying slippers out by our bed at turndown service, aromatherapy, turning on the pool lights in the evenings for a soothing entrance, arranging toiletries, placing a towel under a wet dripping swimsuit...everything. We had Bianca, and she did an outstanding job. I cannot say enough about the people who work at this resort. The grounds were immaculately manicured. Pristine. Pools were clean. Bathrooms were immaculate. We will definitely be returning as soon as we can find the time in our schedule! Highly recommend without reservation.
lezliek2014 - Dayton, Ohio
Amazing property, beach was exceptional service with unreasonably friendly staff. Jesus at the beach became a part of our plans! Italian. Mediterranean. Mexican. Japanese. Thai. This place is fantastic.
TheWattsClan - Norman, Oklahoma
Jesus is the best ever at the beach! His attention to detail is too notch. Can’t wait to see him again!
Maggie W
Banyan Tree was a great getaway with excellent staff! Jesus at Sands was especially attentive. From chairs & umbrellas to delicious treats. The whole staff was also incredibly fantastic.
Flyer05962229475
My wife and I had the best time at Banyan Tree. Absolute tranquility! The service was out of this world! In particular, Gamliel at the beach provided unbelievable service. Look for him when you're there...he's the best!
Solomon H
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