Banyan Tree Mayakoba
Playa del Carmen, Mexico
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About the Hotel
Location
Banyan Tree Mayakoba
Carretera Federal Chetumal-Puerto Juárez KM 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- Dining
- Private Dining
- Pool Bar
- 24-Hour Room Service
- Wine Cellar
- On-Site Amenities
- Salon
- Spa on Property
- Fitness Center
- WiFi
- Bicycle Rental
- Art Collection
- Boutique
- Golf Course
- Tennis Courts
- Gardens
- Infinity Pool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Hair Dryers
- In-Room Safes
- Mini Bar
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Pillow Menu
- Private Pools
- Private Gardens
- Private Decks
- Work Desks
- Bathrobes & Slippers
- Activities
- Tennis
- Snorkeling
- Ecological Excursions
- Canoeing
- Yoga
- Business
- Meeting Rooms
- Business Services
- Family
- Cribs
- Babysitting
- Kids Club
- Highchairs
- Strollers
- Nearby
- Historic Sites
- Golf
- Interests
- Beach
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Spa
Reviews for Banyan Tree Mayakoba
Terrible, arrogant and dangerous security staff
Terrible, arrogant and hostile security. We are registered guests at the hotel and Nayeli Conteras held us at the main gate for 15 min denying us the entry with the argument that she can't find me in the system. The real issue was that she couldn't type, I pulled my ID out of my wallet and she couldn't type my name correctly...terrible humiliating experience. The hotel is very nice BTW
Valentino D
Banyan tree
Amazing stay! Jesus was our waiter the entire week and did a fantastic job! He was kind, efficient, and accommodating.
nicole d
Service excellence
Our family of four have loved our stay at Banyan Tree Mayakoba. The resort is beautiful, the view from our beachside villa is unbelievably gorgeous and our service is top notch. Jesus was our beach service attendant. He was always so friendly and helpful. We truly appreciate his and the entire resort staff’s kind hospitality.
Great Place. Thank you
Banyan Tree Mayakoba was the most beautiful and relaxing place. Something special ! Make sure to stop by the beach and ask for Gamalial to help you with whatever you need.
Nathan B
A dream
This place is like a dream!!! We enjoyed every single thing! The room was gorgeous the service was spectacular and beach service was over the top! Gamaliel at the beach took care of us more than could be imagined. Made sure we had our chairs food drinks shade. We are kosher so it was not the simplest but he knew everything about kosher which made it so easy for us and enjoyable!!! We can not wait to come back soon!!!!
Jacqueline B
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