Banyan Tree Mayakoba

We had the most beautiful and relaxing stay at Banyan Tree Mayakoba. Nothing was ever too much to ask—the service was impeccable and truly made our stay a delight, especially while navigating our holiday with our 3-year-old. A special shoutout to Jasmine and Fernanda! The resort offers a variety of cuisines, all of which were absolutely delicious. We found ourselves spending most days at the beach/pool bar, where Jesus made us feel incredibly welcome. His attention to detail allowed us to completely unwind and relax. We also managed to squeeze in a massage at their gorgeous spa, where Lorena gave us the most exquisite Thai massages—an unforgettable experience. A 5-star experience with 5-star people!

What really stands out is the rooms - every one beautiful, huge separate house and with a large private pool. Amazing staff (thank you Angel!). True serenity. Only negatives are the frequent seaweed in the beach and the insane food prices ($60+ pastas, Bruce for $300!

Beautiful property, outstanding service, Roi was beyond the whole time, amazing food and overall service

We visited the Banyan Tree over Easter and had a great time. We stayed in a 2 bedroom villa close to the beach and Sands beach club. The pool at Sands is great and wasn't ever too crowded, it was easy to get sunbeds on the beach and always felt very relaxing. The service on the beach was great from all the staff, very attentive. A special mention must be made for Angel who helped us every day with our plans and was always available and super cheerful and helpful. We visited the other resorts in the Mayakoba complex for lunch. We found the bikes very useful during our stay as the report is huge.

We truly enjoyed our honeymoon at Banyan Tree Mayakoba. We were treated with such kindness by all the employees and everyone was very helpful, and made us feel special. Our concierge Gabrielle was incredible! Both by helping with on and off site reservations or making sure we had what we needed in the villa. She was fantastic! Would come back with family and friends to stay again in the future! We felt secluded enough with our beach villa, yet comfortable enough to get around via bikes or golf cart rides. The beach and spa were incredible but nothing compared to having both the beach and pool to ourselves at our villa.