Banyan Tree Mayakoba
Playa del Carmen, Mexico
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About the Hotel
Location
Banyan Tree Mayakoba
Carretera Federal Chetumal-Puerto Juárez KM 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- Dining
- Private Dining
- Pool Bar
- 24-Hour Room Service
- Wine Cellar
- On-Site Amenities
- Salon
- Spa on Property
- Fitness Center
- WiFi
- Bicycle Rental
- Art Collection
- Boutique
- Golf Course
- Tennis Courts
- Gardens
- Infinity Pool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Hair Dryers
- In-Room Safes
- Mini Bar
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Pillow Menu
- Private Pools
- Private Gardens
- Private Decks
- Work Desks
- Bathrobes & Slippers
- Activities
- Tennis
- Snorkeling
- Ecological Excursions
- Canoeing
- Yoga
- Business
- Meeting Rooms
- Business Services
- Family
- Cribs
- Babysitting
- Kids Club
- Highchairs
- Strollers
- Nearby
- Historic Sites
- Golf
- Interests
- Beach
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Spa
Reviews for Banyan Tree Mayakoba
Best trip
Jesus and's gamaliel was the best help on the beach. The best service was quick and efficient they were very kind and kept on bringing us cold water and towels. If you come make sure to find them and sit by the beach.
shimros - Miami Beach, Florida
Family stay at Mayakoba
Our stay at this resort with our family has been absolutely wonderful. From the moment we arrived, the atmosphere was beautiful, welcoming, and relaxing, and the staff truly made us feel taken care of. Everyone we encountered was incredibly kind, attentive, and accommodating, and the level of service really made the experience feel special. We unfortunately happened to visit during sargassum season, so the beach itself wasn’t quite at its usual best, which was understandably out of the resort’s control. However, this honestly did not take away from our experience — especially because of Gama, our beach guy. Gama deserves a special mention because he went above and beyond to make our time at the beach and pool area feel absolutely luxurious. He was attentive without ever being intrusive, incredibly friendly, and constantly made sure we had everything we needed. His service, kindness, and attention to detail genuinely elevated our entire stay. He made us feel so well taken care of that it truly felt like we were staying at a five-star resort. The beautiful atmosphere and wonderful staff are already reasons to love this resort, but having someone like Gama taking care of us at the beach and pool was truly the icing on the cake. He is an incredible asset to the resort, and we are so grateful for everything he did to make our family’s stay memorable. Thank you to the entire team for such a wonderful experience — and a very special thank you to Gama for making our beach and pool days exceptional! We will absolutely remember his hospitality.
A H
Epic
Gemaliel is the best he helped at the beach with towels and everything we needed !!! We really appreciate it we can’t wait to come back again!
chaya L
Great service from Gamaliel!!
Gamaliel at the beach was so helpful!!! He made sure we had everything we needed and he was so respectful!!! This makes me want to come back again I love the service!!!!
Departure28299338838
Gamaliel
Gamaliel really made our experience amazing. he went out of the way to make us enjoy our visit.
hadassah t
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