Banyan Tree Mayakoba

Amazing experience. Top service 👌 At the beach we were served with the nicest guy Gamleil he is the best tgere.. gave us drinks, prepared every day our beach chair in the morning, was there for us all the time with a smile and patience... highly recommend.

Gamaliel took care of us in the best way possible. He set us up nice private chairs at the beach every day and made sure we are taken care of the entire time. He brought us complementary drinks and answered all our questions with the upmost patience.

We had the most beautiful and relaxing stay at Banyan Tree Mayakoba. Nothing was ever too much to ask—the service was impeccable and truly made our stay a delight, especially while navigating our holiday with our 3-year-old. A special shoutout to Jasmine and Fernanda! The resort offers a variety of cuisines, all of which were absolutely delicious. We found ourselves spending most days at the beach/pool bar, where Jesus made us feel incredibly welcome. His attention to detail allowed us to completely unwind and relax. We also managed to squeeze in a massage at their gorgeous spa, where Lorena gave us the most exquisite Thai massages—an unforgettable experience. A 5-star experience with 5-star people!

What really stands out is the rooms - every one beautiful, huge separate house and with a large private pool. Amazing staff (thank you Angel!). True serenity. Only negatives are the frequent seaweed in the beach and the insane food prices ($60+ pastas, Bruce for $300!

Beautiful property, outstanding service, Roi was beyond the whole time, amazing food and overall service