Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Banyan Tree Mayakoba
Carretera Federal Chetumal-Puerto Juárez KM 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
This place rocks! We had an amazing time Everyone was so courteous and respectful. The amenities were awesome. The facilities are 10 star. Gamaliel @ the sands was extra extra super amazing and helpful and always there to make us comfortable and the sands. Would definitely comeback again soon.
Departure10700688811
Gamliel took care of us by the Sands Beach !! He was exceptional attentive and just wanted to please!! He set up private beach chairs for us everyday!! His service was top notch h we would definitely return because of him!!!
Beverly G
Banyan Tree has been one of our favorite trips we’ve ever been on. Every staff member was amazing and took great care of us! Angel was the best concierge and made all of our requests happen. Palacios, Hendricks, Manuel, and Arturo at Sands were unreal and provided great service. And Jesus took care of us every day on the beach and he was AMAZING! He was so kind, attentive, and went above and beyond. They each made our experience incredible and getting to meet this awesome staff was one of our favorite parts of the trip! We feel so grateful that we got to meet them and give them five stars for their service!
Anna K
Overall great experience. Gamaliel at the beach area was amazing.
D S
Had such a great experience! Service and food were fantastic! I’d look for Samuel at the bar by the beach and Jesus by the beach were so attentive! Would highly recommend this place?
Jacqueline R
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved