Banyan Tree Mayakoba

We had stayed at the Banyan Tree Mayakoba 14 years ago, and our recent 6-day stay was every bit as wonderful as we remember. Our concierge, Sonia, was attentive and helpful in making dinner reservations, sourcing distilled water for a CPAP machine and answering any of our questions. Seidee was just as helpful during Sonia’s days off. One of us has limited mobility, and all the staff were excellent at accommodating our needs, including lending us a wheelchair. Both the breakfast buffet and the seaside à la carte restaurant were fantastic. We were always so full that we didn’t need lunch. Dinners were exquisite. The Italian, Thai and Mexican restaurants were all equally delicious. There’s no doubt that the menu prices are astronomical, but we didn’t have a single dish that we didn’t love. And the service was impeccable. There are bicycles available at every villa, but we used the golf carts to get around the massive property. They always arrived promptly — we never waited more than 10 minutes for a ride, and every driver was courteous, patient and friendly. Thank you to everyone at Banyan Tree who helped make our stay so perfect. We are already planning a return visit next year.

My wife and I recently stayed at Banyan Tree Mayakoba for our first-ever trip to the Riviera Maya, and it was absolutely breathtaking. We chose this hotel because of the beautiful photos on their website, but seeing it in person was a whole different level—it truly is a hidden paradise (and very well-hidden, which adds to the exclusivity!). The villas offer incredible privacy and are equipped with everything you could possibly need. Honestly, since it was our first time in the area, we made the mistake of booking too many off-site activities. We ended up regretting it because the resort itself is so stunning that you don't feel the need to step foot outside the property. They have it all: a pristine beach, amazing pools, top-tier bars, and world-class restaurants. We loved having our own bicycles to explore the lush grounds and the golf course. It’s the perfect place to disconnect from the world and just enjoy the tranquility. We are already planning our return, but next time with one goal in mind: staying a full week inside the resort without leaving for a single second. If you are looking for a place to truly unwind, this is it. Five stars all the way!

The architecture is magnificent. The food is wonderful. But the best part of staying at any Banyan Tree property is the staff. That is particularly true of Mayakoba. Long after the credit card bill is paid, these are the people I'll remember: Jazmin at the concierge desk, Gregorio at Saffron, Ana at the lobby bar, and Ignacio and his boat tour. It's amazing how many friends you can make in three days. Thank you all for being so good at what you do.

Banyan is always wonderful & the rooms are the best around and the location is stunning. the staff is very knowledgeable and likes to share their vast knowledge about the food and beverage at the resort. Osiel was a great help in making our stay more enjoyable & recommending the best food experiences at at the resort. a must visit

We have come back to Banyan Tree Mayakoba three times; and look forward to returning again. This is the best resort on the Mayan Riviera if you're looking for privacy and quiet solitude. The villa pools are the largest private pools in the area. You can actually swim laps in them. In your fully private villa garden, no one overlooks you, and you are surrounded by green jungle, birds and animals. Bicycles are available for independent travel around the resort and across the 620 acres of Mayakoba. There is no annoying music or forced joviality with other guests. The sold-out property felt empty. The service is top notch and discrete. Mayakoba is an escape from overbuilt resorts. It's a place to escape programming, deadlines and structure. The restaurants are all delicious and have outdoor seating along the lagoons. You can take your bicycle, a boat or a shuttle to the other Mayakoba hotel restaurants, or just sit quietly in place and enjoy your good fortune. No request feels unreasonable.