Banyan Tree Mayakoba

This was one of our best family vacations because of the facilities, food and service. The resort campus was immaculate, the beach club was fantastic, the food—particularly Saffron and Tomahawk—was excellent, and everyone was so nice. Our concierge, Gaby, was amazing. She was so accommodating and lovely. Overall a great experience.

Best location, services and beachfront villa. Mayakoba is an amazing beautiful place to visit. We did not even have to leave the resort. We even visited the neighboring Fairmont resort many times for different food options, but prefer to stay at banyan tree resort due to its quieter setting and attentive services. We made all the concierge requests via what’s app, and our host Gaby is always attentive. On site dive center is also very helpful if you want to try scuba diving or snorkeling. Banyan tree SPA is also top notch, we had amazing message treatments there. We will definitely recommend this place to anyone who wants to visit Cancun area.

Osielo at Sands was amazing! Entire trip absolutely great! Everyone so thoughtful and caring, they made our trip so special!

The service staff and concierge were excellent. We felt safe & well taken care of. The food was good. The beaches were maintained several times a day with excellent care. The pools were never dirty. They did a great job, keeping everything from wildlife to sand out of the pools. The biking paths around the resorts were great as well.

Just returned from a week at Banyan. Our experience host Angel Escamilla was absolutely amazing. This was my 6th trip to Banyan. Angel was the best host I’ve ever had. We loved Juan at the Sands bar too. And Safron, the signature Thai restaurant is delicious.