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Banyan Tree Mayakoba
Carretera Federal Chetumal-Puerto Juárez KM 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
We have gone here for the past 8 years and it’s incredible. We have the best experience everytime. You get all the luxuries while also still staying family friendly. The beach is gorgeous and the service is incredible. Gama is our favorite employee on the beach - wonderful person inside and out. We will be back next year
Katherine D
Banyan tree is one of the friendliest nicest places ,i have been to the privacy of the villa .you have staff like Gamaliel by the beach that are so nice and helpful that really take your vacation to the next level by taking care of all our needs
Michael M
Gamaliel was super kind and amazing took care of us from a-z Personable happy smiling all the way When u get here only ask for Gamaliel
David T
I was very pleased with this hotel and gemleyal was amazing
Scenic03456536450
I really loved the banyan tree mayakoba! I understand why people like it so much ! The arrival front desk is a bit difficult. They really try not to honor the all Accor benefits. Trying to take advantage of my all Accor platinum benefits was like a fight. I would rather Accor do away with their program if hotels are going to torture guests with all NO NO we don’t give benefits, unless you book direct , which I did….. anyway Just Annoying Once that was behind me. I loved the villa, gym , beach restaurant! The staff all over the resort is outstanding! The food was pretty good. Service again 10/10 everywhere. When I checked out the food bill was a real shocker ! Food is $$$. Get ready That’s just a real drag, not a deal breaker. The deal breaker for me was the Cancun airport. Total chaos. Complete mayhem. I’ve never seen an airport so crowded and out of control. Chaotic security. Yelling at everyone. Nasty Lines for the lounge or bathroom. Whomever runs CUN should be fired. I will never come back to mayakoba just because of the experience leaving CUN airport
Scipiotrout - Boston, Massachusetts
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