Banyan Tree Mayakoba

Many thanks to Guadalupe for making my birthday memorable. The service was exceptional.

Jesus was an amazing help by the beach! Amazing time!

Jesus was amazing not overbearing and very accommodating Really appreciated it

This was our second stay at Banyan Tree Mayakoba, and somehow it was just as incredible as we remembered. During this trip, we stayed in two different villas—the Wellbeing Villa and an Oceanfront Villa—and on our previous visit we stayed in a Lagoon Villa. Honestly, neither one of us can decide which we like best. They each have something different to offer, but all of them are beautiful, incredibly private, and make it very easy to never want to leave the villa. The attention to detail throughout the entire resort is remarkable. Everything is beautifully maintained, the property is peaceful and lush, and the service is consistently excellent without ever feeling intrusive. The food is another huge highlight. From Saffron to Cello to Sands and everywhere else we ate, we genuinely did not have a bad meal during our stay. The quality and consistency across the restaurants is impressive. We also booked the whale shark excursion through the resort, which was an absolutely unforgettable experience and easily one of the highlights of our trip. A special shoutout to Hendricks, who took such great care of us and surprised us with complimentary breakfast at Sands on our last morning. It was an incredibly thoughtful gesture and such a wonderful way to end the trip. There are plenty of beautiful resorts in Mayakoba, but Banyan Tree continues to be something special for us. Between the privacy of the villas, incredible food, beautiful property, wonderful staff, and the attention to every little detail, it’s very difficult to find anything to criticize. We absolutely love it here and will be back.

We had a magical time at Banyan Tree Mayakoba. The villa was spectacular! The staff were equally impressive. They were really accommodating with our kosher needs. We really felt their desire to make our vacation extra special and that stood out. In particular, Gamaliel and Jesus at the beach and Angel, Abby, and April at the front desk were outstanding but honestly, everyone was. We will definitely be back!