Banyan Tree Mayakoba

We had a great time at the Banyan Tree! The staff was amazing! Shoutout to Jesus for all your hard work at the beach! You kept us hydrated and comfortable! 10/10 here can't wait to come back!

Juan was the best! the most helpful host and always anticipated my needs

Great vacation, resort offers nice private villa with personal jacuzzi and pool. Golf carts available that transport you from villa to beach, restaurants, pools. They also give a personal assistant, ours was Juan who answers questions timely and can arrange whatever you want.

The best resort I’ve ever stayed in Mexico. From the service, staff, food, rooms, activities, etc. everything was a 10 out of 10. I like a queen being here and I already can’t wait to come back. Also was amazing that I got to have access to the other in my Acoba. I can’t express enough how much I recommend this place and how it is worth every single dollar.

What a wonderful concept - beautiful grounds and villas offering complete privacy in a calm and restful environment. The housekeeping staff spent decent time every day making sure our villa was maintained to a very high standard. All staff were exceptionally well presented and super friendly - many remembering our names or even Villa number whilst we were there. We had one disappointing dining experience but we cannot fault how our feedback was taken on board with a face to face chat with the F&B Manager Karen. The issue was resolved in a way that far exceeded our expectations and you cannot ask for more than that - a high level of service was provided that shone in a time when service levels (particularly in the UK) are often sadly lacking. Our only consideration is that we felt the cost of dining at the hotel was comparatively expensive (£50 each for breakfast) but food was plentiful and the choice of restaurants provided for variety during our 7 night stay. Thank you to all the team at Banyan Tree - you should be very proud of the way you take care of your guests.