Banyan Tree Mayakoba

This is the 15th time we have visited the priority but the first review. Greats: staff is very attentive, the property is very well maintained, the renovated villas are nicely updated. I would call out the Sands beach staff particularly Juan was so attentive and made our past two experiences very welcoming and special. The spa cannot be missed and it is always worth the splurge. Good: Food and staff very good, Saffron and Cielo are stand outs. The staff is very attentive to allergies and special dietary restrictions and very accommodating to make changes, substitutions and requests for guests. Opportunities: it's a quiet property so no music, no dancing opportunities on the property but you can go to one of the sister properties for some bar activities but it's very (very) chill and about focusing on relaxation and relationships. I would love to see at least some low key night life at the property to cap that special evening. Overall, it's a great property, worth the splurge, the villas and setup with private pools and secluded layout assures privacy and time with whomever your travel partner is. Again, the staff and spa never disappoints.

We had a phenomenal stay. All of the staff was wonderful and Gameliel at the beach went above and beyond to make sure that everything was perfect each and every day. 10/10!

Amazing stay at Banyan Tree. Beach villas are fantastic - highly recommend for beach access, private palapa, and promiximity to Sands for breakfast and lunch. Service is excellent, especially at the beach. Gamaliel, in particular, was so friendly, attentive, and knowledgeable. Food is delicious. Buffet breakfast and Saffron are a must. We loved getting around Mayakoba in the golf carts and boats and also enjoyed dinner at Fuego (fairmont) and Agave Azul (rosewood).

We love coming to Banyan Tree. The villas are so spacious and relaxing! You also never feel like it’s crowded. We loved the two adult pools on the beach (La Sur) and met Jesus (our server) for the first time this April. He was constantly checking in on us and had fresh waters when we needed them. He was so friendly, personable, and had such a positive attitude. You can tell he loves what he does! We looked forward to seeing him every day and appreciated his ability to treat every guest with genuine care. He’s an excellent employee and asset to Banyan Tree. We will be back soon!

We really enjoyed our time at Banyan Tree Mayakoba. The people that work there are so friendly and welcoming. Especially Marco. He was are server at the beach. He is the best!! We look forward to seeing him the next time we are down there! The breakfast buffet is amazing!