Banyan Tree Mayakoba

Amazing place, friendly service from the whole staff special mention to Roi who assist us and made our trip easier

We had a great time at Banyan Tree. My family and I really enjoyed the beach this year. The beach activities crew of Jorge, Edwin, and Rogelio were amazing with our kids. They were truly the vibe. We enjoyed beach volleyball, rumba, and soccer. We also enjoyed the service of Victor and Paco. Victor remembered us from our visit three years ago! The rest was exactly how we remembered, great villa, great food, very clean, and amazing service.

Amazing hospitality and service, stunning rooms and accommodations with beautiful interior design, and superb dining options! 10/10 🌟 highly recommend ❤️

Killer trip! Banyan tree can’t be beat for families in Mayakoba. Service was outstanding especially at the beach club with Jesus at the helm. Made us feel right at home and anticipated every possible need. We’ll be back at least annually!

We were a small group of seven across three villas, and every part of our stay was exceptional. We spent time at the beach club and enjoyed many wonderful meals, but the Thai restaurant was our absolute favorite. The resort is stunning—beautifully renovated—and returning after 15 years felt even more magical than I remembered. Our stay for my mom’s 75th birthday was nothing short of extraordinary. What truly set this trip apart was the warmth, care, and attention we received from the team. A very special thank‑you to Sara from Concierge, whose kindness and thoughtful coordination made every moment feel seamless and celebratory. She went above and beyond to make my mom feel honored throughout the weekend. We also want to recognize Edson, our breakfast server, who brought such genuine warmth and joy to each morning. His gracious service and personal touches made each of us feel truly cared for—we found ourselves seeking out his section every day. Thanks to them—and the entire Banyan Tree team—this celebration surpassed all of our expectations. It was a beautiful, memorable experience we will treasure for years to come. We look forward to returning again. And one last tip for future guests: always lock your doors… the raccoons are clever and will absolutely let themselves in! We learned the hard way...