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In the Mexican Caribbean exists a luxe sanctuary called Banyan Tree Mayakoba. This other worldly paradise harmoniously blends superb luxury with its lush natural surroundings, all on the Riviera Maya coast. The Mayakoba development area provides a sense of seclusion and quiet respite along with what is normally considered on of the world's most popular stretches of shore. This, combined with the tradition and reputation of Banyan Tree and its Eastern-inspired elegance, makes for an unparalleled retreat. Accommodations are set in private pool villas, each remarkably decorated with handcrafted Mayan furnishings, and outfitted with ultra modern amenities, giving you the best of both worlds. The freestanding villas are ultra spacious in layout, and boast individual landscaped gardens, private outdoor terraces, floor-to-ceiling windows, outdoor bathtubs, and sparkling private infinity pools. Stay well-connected with iPod docks, flat-panel televisions, wireless Internet access, and direct dial phones - although you may just find yourself enjoying the unadulterated bliss.
Banyan Tree Mayakoba
Carretera Federal Chetumal-Puerto Juárez KM 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
This review comes definitely from the heart. This place has become our #1 spot to vacation!!! The perfect balance between fun, entertainment and relaxation while enjoying amazing cuisine and getting pampered all day long!!! The beautiful Banyan Tree is located in the middle of this stunning nature reserve which make every bike ride or golf cart ride unforgettable. I tell all our friends is like being in "Fantasy Island" The place is absolutely stunning but what makes us come back every time is the people and their incredible customer service. Just top notch !! From the moment you arrive its always so personable and special, it forces you to disconnect and truly enjoy the journey of the senses as their moto explains. It its great for couples , family trips and friend trips!! this place has it all! We are so blessed that we found this beautiful gem that now has become our favorite place. We are so thankful for Gaby , Nayeli and the whole reception , host team!!! Always on top of our stay making sure everything is perfect!! At Oriente (best brunch ever) Adulfo , Jesica , and Marcos have gone above and beyond every stay incredible and is one of the main reasons we keep coming back , along with Lucio, Rigoberto, Edna , Guadalupe and Ximena. Chef De La Dehesa since day one has made sure every meal is unforgettable , weather is lunch or a private dinner on the beach. Always perfect, Ched Brenda , Chef Sara always thankful for the delicious pastries and dishes. Roman the lifeguard everyday so pleasant and courteous. All the drivers Javier, Cesar, Christopher, Justino, Jesus, Jose. Thank you for making every ride so much fun. Pepe at the Haab, thak you thank you thank you for all your knowledge and making such a special night! Raul, Ricardo and now Sebastian. What a perfect team at the Reflections pool. Delicious drinks and great customer service. Diamante at Tomahauk always great service, Gamaliel, Alfredo, Gilberto, Edwin, Luis you make our brach stay every time perfection. Thank you for taking such good care of us and making my family so happy. So many other staff members that have been wonderful but so many to mention. Thank you to all!! Mr Cardona , congratulations !!! What a wonderful place and wonderful memories you and your team have always created for our family. We cant wait to come back and share with our family and friends.
clofc
Old property nice lobby , old rooms with issues as contact that did not work properly, tv streaming did not work. Overpriced meals and horrible service. Would not recommend staying here, especially if you want a beach resort experience. Restaurant service extremely slow and poor, mot what you expect in this price range!
Luis H
We had the best stay at the Banyan Tree Mayakoba. Service was five star and truly incredible. Food was delicious - we didn't have a bad meal. Couldn't recommend staying here more and really look forward to returning! Thank you to the entire Banyan Tree staff for making us feel so welcome and pampered!
Danielle D - Houston, Texas
The hotel and service were fabulous beginning to end. Rooms are spacious, clean and pleasant. The service was amazing all the way around; staff is basically trained to always say "yes" and make anything possible (within reason) for your visit or meal. Food was consistently excellent in flavor and preparation with a wide variety of selections available. We ate at most all of the restaurants there and were hard pressed to pick a favorite since all were good. Activities for kids of all ages were abundant - golf, tennis, jet skis, sea bobs, kayaks, archery, gym, spa - you name it. While I agree with other comments about some of the costs being on the high side, it's worth it since the quality of the experience is top notch. Would recommend staying in one of the rooms by the beach. Even though more expensive, that's where the action is; otherwise it's a short golf buggy ride (or bike) from main lobby area to get there.
Greg M
The hotel and staff were absolutely amazing. Our room was on the beach (highly recommend that location) and had our two children with us. Anyone with young kids knows that traveling with them can at times be stressful but staying at Banyan Tree made it extremely relaxing. I can’t express enough how wonderful everyone there was…. We appreciated their kindness and help through our entire stay so much. Thank you! Regina, Rene, Jesus, Nara, and everyone else…. Thank you.
alexeheart - Denver, Colorado
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