Iberostar Grand Paraiso

We stayed at Iberostar Joia Paraíso in December 2025, and it was absolutely fantastic. The resort is beautiful, the food is excellent, and the service truly stands out. Special shoutouts to Ruben (butler) for incredible, personalized service; Miguel (Haiku chef) for unforgettable meals; Sac (lobby check-in) for a smooth and welcoming arrival; Luigi (Raphsody bartender) and Jonathan (lobby bartender) for amazing drinks and great energy; Elizabeth (pool towels) and Eunice (pool service) for keeping our pool days effortless and relaxing. This team made our holiday stay feel truly special. We can’t wait to come back—highly recommend!

The all-inclusive package offered an impressive variety of gourmet dining options, including several à la carte restaurants featuring international cuisine. Every meal was a delight, with fresh ingredients and beautifully presented dishes. The drinks selection was equally superb, featuring premium cocktails, wines, and spirits available throughout the day.Overall, this hotel delivers a flawless luxury all-inclusive holiday perfect for travelers seeking indulgence, comfort, and excellent service. I highly recommend it for anyone wanting a memorable and hassle-free getaway.

Making Bracelets with Mala from the entertainment team was a very fun activity and she was so friendly! She made my day by being so happy :)

12/11-18. Resort was 97% full. Specialty restaurants had wait list at 7p 80 min actual time. Gourmet had 7 couples waiting at open. The staff from bell hops,front desk, housekeeping, host, waiters & of course bartenders make for enjoyable visit. Entertainment crew keeping energy up throughout day & evening. Extra thanks to concierge Michell answering whole lot of questions, and her fellow concierge. Thanks for hustle by food service doing their best with difficult guest. Thanks to booking rep Yerani for her help.

We stayed at Joia and had a really nice experience overall. The resort is beautiful and well maintained which made it easy to relax here. Plenty of amazing spots to take photos. We enjoyed the food throughout our stay and especially liked the Ember steakhouse. We ended up eating there two nights because the food was consistently good and it became one of our favorites spots at the resort. The staff were a big part of what made this trip enjoyable. Everyone we met and interacted with was friendly and helpful and it felt like they genuinely cared about their guests having a good experience. Mala from the entertainment team really stood out to us. She was one of the first staff members to really engage and interact with us on our first day. We made friendship bracelets by the pool and she had us laughing the entire time. On Christmas she gave us Spanish lessons and that was equally as fun. As the trip went on she made a point to check in on us, sit and chat when she saw us, and she helped keep things fun and upbeat during nighttime events. Over the course of our stay she truly felt like a friend and it felt sad to say goodbye! Those little moments made our whole experience feel more personal. Overall we had a memorable trip and would consider coming back in the future. We’re glad we chose this resort and we would recommend it to others.