Iberostar Grand Paraiso

Playa del Carmen, Mexico

9.7 Superior Luxury
Select dates for prices
Check-in / Check-out

Jump to: Room choices | Hotel description | Map | Amenities | Reviews

Set your check-in and check-out dates in the form above to check availability.

About the Hotel

Right on the beachfront, this elegant hotel designed with adults in mind boasts superb architectural features and spacious suites. It’s a place that imparts tranquility and comfort while offering excellent stewardship and concierge services to create a tailor-made getaway that’s totally you. Discover Iberostar Aliveness , our new concept that helps you rediscover yourself ,your surroundings, and nature. I invite you to listen to your body by spoiling it with a Spa session that will awaken your 5 senses with innovative activities and taste the healthiest local and international food options at our 5 themed restaurants and 2 buffets, not to mention the other spots at our resort .Bring your A-game to our 18-hole golf course designed by P.B. Dye and kick back on the beach or at one of our pools. There’s time for it all. You can even check out our diving school or one of the sailing, cooking or dance classes we offer.

Location

Iberostar Grand Paraiso
Carretera Chetumal Puerto Juarez Km. 309
Playa del Carmen, Mexico 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Ecologically Sustainable Practices
  • Dining
  • 24-Hour Room Service
  • Bar
  • Restaurants
  • On-Site Amenities
  • Fitness Room
  • Activities
  • Kayaking
  • Tennis
  • Snorkeling
  • Tai Chi
  • Yoga
  • Billiards
  • Basketball
  • Beach Volleyball
  • Table Tennis
  • Archery
  • Volleyball
  • Golf
  • Dance Lessons
  • Water Polo
  • Interests
  • Hotels

Reviews for Iberostar Grand Paraiso

Our Favorite

TripAdvisor Traveler Review Rating Reviewed 2 days ago

This was our second stay here and it was like returning home. It is still such a beautiful, well-maintained property that we have grown to love and compare all other resorts to. The food is wonderful, the rooms are big and beautiful, the grounds are immaculate and gorgeous, and the service is top notch. Leticia and Lenin took great care of us at the pool and we enjoyed our daily lunches at the beachfront taco restaurant with Jesus’ efficient and friendly service. Our hibachi meal was one of our favorites and Daniel did an excellent job as our hibachi chef. The first time we were here it was May, and this was during the lobster mating season where they don’t serve it to help maintain ethical fishing practices so we were excited to enjoy lobster at dinner most evenings this time. I also loved having the opportunity to take an outdoor yoga class every morning with Cynthia. We will for sure be back and will continue recommending this resort to others.

AmandaLikestoTravel - Saint Louis, Missouri


Disappointed

TripAdvisor Traveler Review Rating Reviewed 2 days ago

This is probably my fifth or six time here, while the place is still pretty good. It has went downhill quite a bit. Not near worth the money as it used to be. The food quality is very average anymore and out golfing after paying $200 for the round which included the clubs- The snack cart had no sandwiches, no crackers or no chocolate bars. Only beer and soft drinks was pretty disappointed after paying the money they charge. The place has turned more like into 8.2-8.4 instead of 9.2 or 9.3

James C


How can you not be happy in paradise!!

TripAdvisor Traveler Review Rating Reviewed 4 days ago

We loved everything about this resort on our first visit and second visit, so we came back for a third visit!! Staff are what makes this resort a 5 star winner!! They are friendly, respectful, and full of life and laughter. From check-in to check-out we were well taken care of. We stayed in building 71, room number 7140 (a corner unit with a view of the pool and the ocean, and a jacuzzi on the balcony. It was heaven!! Kudos to all the staff but particularly the staff we saw often including the Lobby bar staff, pool staff, entertainment staff, housekeeping, Cafe Bar, and restaurant staff, all who were always asking if we needed anything. We met wonderful people, shared lots of laughter, and had the best time!! We are so looking forward to our 4th visit!!

Suzanne J - Huntsville, Canada


Redefining Luxury and All-Inclusive!

TripAdvisor Traveler Review Rating Reviewed 4 days ago

This was THE best (and very high-end) all-inclusive vacation I have ever experienced! First, the refrigerator is stocked with brand name items, such as bottled Mexican Coca-Cola; bottles of wine or Prosecco, depending on what you request; and they will supply you with any “alternative” milk/creamer you request on a daily basis. The bars all have top shelf liquors such as Woodford Reserve, Grey Goose, St. Germain’s, etc. And, the in-house barista rivals that of any high-end coffee shop with eco-friendly travel cups. The food is fantastic! During the lunch buffet, they will let you select fresh salmon, fish, or cuts of steak to grill in front of you. The mangoes are mouth-watering fresh and juicy and the fresh seafood offerings such as littleneck clams and prawns are exquisite! Be sure to try the steakhouse twice as the starters alone are worth going back for multiple nights in a row. The rolls at the French restaurant will have you begging the hostess to just slip a basket in your room everyday. A team cooks/grills fajitas and hamburgers poolside, but their secret stars are the accompanying fresh juice offerings. The beachfront cafe has the best seats in the house where you can leisurely snack and sip the day away. What I liked about the resort was the availability of beachfront loungers and poolside daybeds. The staff was extremely attentive in ensuring you always had a beverage, whether on the beach, in the lobby, or in the pool. The other amenity that many did not use, but was mind-blowing was the covered “indoor” pool and spa. It was incredibly tranquil with steam and saunas in the respective locker/changing areas; be sure to try the different poolside showerheads as they have different massaging features. If you want to use the main spa in the plaza area, it has larger jacuzzis with a cold plunge pool, and a serenity room. (ALL INCLUDED!) The resort gym offers free fitness classes and one-on-one training options; be sure to explore the other properties as the family location has peacocks, coati, and agoutis everywhere! I could write chapters on all the Lucious amenities of this place, but I will leave some things a “surprise” so you can experience it yourself! We have finally found our “return to” vacation place and will never go elsewhere! Thank you for the best vacation I have ever had in my life!

Winter_Beaches - USA


It is Paradise at JOIA Paraiso!!

TripAdvisor Traveler Review Rating Reviewed 6 days ago

Our recent stay at JOIA Paraiso was absolutely fabulous!!! Now that we have been to this resort for the 3rd time, we can't wait until the 4th visit. Each of our visits were in March. This year was quiet (about 60% capacity due to the crazy world we are living in right now) but none-the-less lots of fun, relaxation, laughter and serenity. We can't say enough about the staff. All of the staff are amazing! From Check-In to Check-Out they were there to offer assistance, ask if we needed anything (what do you need when you are in paradise?!), and to always make you feel awesome. We stayed in Room 7140 which is a corner room where we had full view of the ocean, plus a side view of the pool area. Every aspect of this resort is top notch. A big shout out to the bar staff in the lobby and at the swim up bar, entertainment staff, housekeeping, pool side service staff, chefs and servers, front desk etc. etc. Thank you all for helping us make new memories. See you in 2027!!

morgan w


Read more reviews or write a review

Treat yourself to luxury