Iberostar Grand Paraiso

I recently visited Iberostar JOIA by Iberostar, and even without staying overnight, I was impressed. The resort has a luxurious feel, with beautifully grounds and lovely decor throughout. The rooms are spacious and include all the amenities you could need. The beach was stunning. I dined at the buffet restaurant and was pleasantly surprised by the excellent variety and quality of the food. Everything was fresh, flavorful, and beautifully presented. This resort is great for both couples and families looking to be pampered. My visit was memorable and I would be happy to return for a full stay some time.

We spent 2 wonderful weeks at the Joia. When we arrived, we were greeted by Cesear, Hector and Asesl with hugs. After, we were taken to Reception and were heartily greeted by Paulina, Elizabeth, Lorena and Sacnite, again with big hugs. All are excellent at their jobs. We were taken directly to our rooms upon arrival. The room was cozy overlooking the quiet pool. After unpacking, we headed to the Buffet for our wonderful lunch and greeted by Victor, head chef, Valeria and Milylane. Then, we headed to the pool for fun activities with Carlos. Luis gave lessons on how to make delicious margaritas. It's sad that Luis no longer comes around the pool with his fruit drink cart and his beautiful watermelon designs. So many guests have commented on missing this, this year and last year. We were fortunate to have Mirna and Tania as as Butlers in our building. Both were extremely helpful. I visited other buildings and Fatima and Marcos were also extremely helpful to me. I missed seeing Mauro, who was on paternity leave. We ate at all the specialty restaurants and only had to wait a few minutes one evening, otherwise, no problem getting seated right away between 6 30 and 7. Our favorite was the Japanese tables. Pablo and both Carlos' made our favorite sushi meals. Delicious! Melchor was our delightful waiter. The Italian restaurant was excellent. The Welcome Drink was superb. Our filet mignon was cooked perfect each time we ate there, with Eusebio being our waiter of choice. Rebecca seated us, and since we know her for years, seated us in the best seats. The French restaurant was very good. The onion soup is perfect. We love their lamb chops. Cesar and Leticia were are waiters of choice. Both excellent at their jobs. Gala night was fun. Food was delicious, saxophone player was perfect. Wilbert took very good care of our table. Each night after dinner we headed to the lobby bar to listen and dance to the music. This is the only place that could use some alteration. The music should be more upbeat for people so they can dance or tap their feet to the music. Listening to the trumpet player, sax player, etc, most people found other places to go instead of listening to this type of music. The White parties were terrific along with the fire show The theatre shows were fun, and we enjoyed the Rhapsody many nights. I spent each morning at the main fitness center working off all our meals with Luis, Sergio and Angel giving valuable fitness lessons to me. My husand spent each day on the perfect golf course and was able to take a lesson from Greg, the Pro, who is a terrific instructor. All the staff at the golf course are excellent. All in all, our 2 week vacation was excellent! 15 wonderful years coming to this resort, and we'll be back again next year

It was a girlfriends trip ! Thr four of us two rooms next to each other beach excess with Butler. I was so impressed with all the staff! The waiters in all the fine dining, buffet staff ,chefs.. i give it a 10 overall, especially my butler who went above and beyond Benjamin.!

The staff at this hotel is extraordinary. Specifically the people who stood out were Chef Miguel at the Japanese restaurant- works so so hard. Ivan for helping me find a lost item. Malla and Pedro do such a great job of entertainment, they really keep the vibe and energy going. Great experience!

Great week at the iberostar joia in the riviera maya! The service was great, including all of the activities staff and bar tenders. Alma and Louis were so fun at the pool each day. Nightly shows we're fun to watch and daniel the bar tender and the staff couldn't be better... just in case...! (He would know what i mean!) If youre looking for very good food, great staff and an awesome time, plan a trip here. This is their best property, and we've tried them all. Thanks for another great week!