Thompson Beach House in Playa del Carmen, Mexico
With only 27 guestrooms and suites Thompson Beach House offers a guest a relaxed and intimate environment with oceanfront accommodations in an exclusive Playa del Carmen beachfront setting. Guest at this luxury boutique hotel will experience highly personalized, intuitive service and private check-in. Indulge with an in-room Spa treatment, or 24 hour room service while soaking in the ocean views. Enjoy a Luxury Beachfront Experience, complete with day beds, sofas, and loungers.
Guests at Thompson Beach House have access and signing privileges at Thompson Playa del Carmen its larger sister property located two blocks from the property. Amenities include: 24-hour Fitness Center, rooftop pool and cabanas, Catch and Cinco Restaurants.
Location of Thompson Beach House
Nearest Airport: CUN
Amenities for Thompson Beach House
- General Information
- Non-Smoking Property
- Pool Bar
- Bar & Restaurant
- On-Site Amenities
- Bicycle Rental
- Beach Beds
- Beach Amenities
- Beach Cabanas
- Infinity Pool
- Business Center
Reviews for Thompson Beach House
I have been to Playa del Carmen numerous times and have stayed at several hotels. I felt compelled to write this review as the service was impecabale. From the time I checked-in Nadia and her team did everything I could have asked for and more. They allowed me to check in early as arrived into Playa in the early morning hours. Anything I needed from locating a jacket I had left at a restaurant to changing money I'll had to do was ask and they took care of it. The service from the office to the wait staff are extremely friendly and give 150%. Rooms were extremely comfortable clean with modern touches and great views. I highly recommend you stay here for your next trip. Thanks Nadia you were wonderful!
Finally, we found old-school service at its finest! The staff are far and above the best around, especially in Playa del Carmen. We are frequent travelers to the area for the past 20+ years and visit 2-4 times per year, so we know what we are talking about. Prior to arrival, I sent several emails to the hotel, all of which were responded to very quickly. The bellmen (specifically Leonardo) are exceptional. You canâ€™t even touch a door without them running to open it for you. They all call you by name, which adds a special touch. Pool service is VIP all the way. I cannot recall the name of the pool waiter who served us, but he made sure we did not want for a thing. We stayed in the hotelâ€™s top room, the Panoramic Corner Suite, which is just breathtaking. The view is incredible, with a lot of space, including the closets. When we checked in, there was a lot of loud thumping music coming from the hotel next door, but the rooms are extremely soundproofed and we did not hear a peep when the doors were closed. We were so shocked! Also, the bed was the most comfortable bed we have had while on vacation...anywhere! The only reason I did not give the hotel five stars is that you are charged a daily lifestyle fee, which when we stayed was $29.00 per day. This charge includes some things like 2 bottles of water in the room each day, use of the gym, morning yoga, and tequila tasting. We feel that at the prices you pay to stay here, all of those things should be included. Also, we were surprised to find a $5.00 charge for room service delivery for two cups of coffee. The restaurant is only on the first floor of a small four-level building, so I donâ€™t think this charge or the lifestyle fees are necessary. This was the only off-putting detail of our time there. We loved it so much that we have already booked two more future reservations. If you know going in that you will be charged over and above your hotel booking for items that you normally arenâ€™t charged for at other hotels, you will not be disappointed. Just plan ahead, and have a great time!
VikingBeauty - Middle River, Maryland
The service at this small hotel is impeccable. The staff is personally engaged in helping you have a good time. Thompson Beach House is just steps to all the stores, restaurants and entertainment on the Main Street. We walked the beach and the streets never needing a taxi. The Beach House is part of the Thompson Hotel that is just two blocks away. By staying at one, you can share the amenities of the other without any additional resort charge. It is a mark of a beautiful time when you must leave and you want to stay longer!
Each and every day the hotel staff engaged with us on a personal level to make our visit a pleasant and authentic luxury experience. The young women at the front desk, Frank serving in the sand and Abelardo giving us the "real facts about Tequila." We loved the food the people and the location, coming back soon.
Saul S S - Phoenix
First time staying at this beautiful place, when we arrived we were greeted by sweet Cristina with a couple of margaritas, she made our check in very fast and smooth always very helpful and willing to help an answer our questions and offer advise on places to visit and things to do. Miguel the bell boy has a great actitud and he was very helpful, but in general all the people was really friendly, polite and welcoming. The place is beautiful, very private , large suites with big bathrooms, comfortable beds where you can sleep for long hours and very clean rooms with ocean and pool view. The pool area is very cozy and well design. The private access and proximity to the beach is a plus, you always get your towels and a bed to sunbathe. Location is great, walking distance to all restaurants, fifth avenue and stores. The hotel is brand new, at night the pool area comes alive with music and vibrant colors. We got a few amenities in our room like balloons and a piece of cake and a bottle of champagne for my mothers birthday she was so exited , another night we receive coconut water whit fruits and a hand written card, very thoughtful. I wanted to thank Sinahi Ochoa such an amazing person, warm and friendly always with a smile on her face, I got the chance to visit this place because her, she recommend it and we had a great time. If you go or you are planning to stay at the Thompson hotel in playa del Carmen ask for Sinahi she will help you out whit your stay like booking, things to do, restaurants and places to go. Overall our stay was more that we expected at this beautiful hotel, the are very professionals on the service and they really make you feel in paradise. Can't wait to go back!
travel_rex1 - New York City, New York