Thompson Beach House in Playa del Carmen, Mexico
With only 27 guestrooms and suites Thompson Beach House offers a guest a relaxed and intimate environment with oceanfront accommodations in an exclusive Playa del Carmen beachfront setting. Guest at this luxury boutique hotel will experience highly personalized, intuitive service and private check-in. Indulge with an in-room Spa treatment, or 24 hour room service while soaking in the ocean views. Enjoy a Luxury Beachfront Experience, complete with day beds, sofas, and loungers.
Guests at Thompson Beach House have access and signing privileges at Thompson Playa del Carmen its larger sister property located two blocks from the property. Amenities include: 24-hour Fitness Center, rooftop pool and cabanas, Catch and Cinco Restaurants.
Location of Thompson Beach House
Nearest Airport: CUN
Amenities for Thompson Beach House
- General Information
- Non-Smoking Property
- Pool Bar
- Bar & Restaurant
- On-Site Amenities
- Bicycle Rental
- Beach Beds
- Beach Amenities
- Beach Cabanas
- Infinity Pool
- Business Center
Reviews for Thompson Beach House
We booked 25 rooms at the this hotel on september 2017 for a wedding party and Nina helped us through the process. She was very helpful and accommodating, everything we asked for was answered. When we got there Nina and the staff made sure we enjoyed a very comfortable stay. Overall it was a great experience that we would definitely repeat, all thanks to the wonderful Nina.
zein_92 - Houston, Texas
I don't know where to start. The staff is amazing. Nina went out of her way to make sure everyone was happy. I got married last week in playa and Nina made sure she gave me the best service ever. We booked 25 rooms for 5 nights. I really recommend this hotel because of Nina. She answered all my questions before we arrived. She's the best ever in this business. Nina I really appreciate all what you did for us. I can't thank you enough. I made a friend in playa. Nina I wish the best in your life you made it easy on us. Thank you and I will be back for sure because of you Nina
mustapha_r7011 - Houston, Texas
We stayed at the Beach House and were taken exceptional care of by the wonderful staff - Carolina, Gama, Christian C., Alberto and Nadia. From the unsolicited rose petals and chocolate strawberries upon arrival to our last moments, the service was perfect and the attitudes always so positive and happy. The hotel itself is spotless, modern, and goregous - we loved staying at the smaller, more quiet Beach House and enjoying the main hotel for drinks and an amazing dinner at Catch. I can't imagine a better place to stay in PDC!
QwkTlkr - Los Angeles, California
I have never stayed at a hotel more focused on making sure each guest's stay was comfortable and memorable. Before we even arrived, Lezlie (front desk/concierge) reached out to us to see whether she could arrange an airport transfer or answer any questions for us. We asked about a tour to Tulum, and she promptly provided us with information for Living Dreams tours. (Incidentally, we followed her recommendation and LOVED that tour service.) When we arrived, we were greeted by Lezlie, who was just as friendly and helpful in person as she had been online, and a delicious glass of rosĂ©. The checkin process was seamless, and Lezlie continued to be an invaluable and helpful resource throughout our stay. After checking in, we were shown to our room. All rooms are nicely appointed and have at least a partial view of the beach from the room's large balcony. The rooms are so nice, in fact, that although my husband and I wanted to spend as much time as possible outside by the beach and exploring Playa, it almost seemed a shame to not spend more time in the room - it was just so plush! The days we enjoyed relaxing on the comfy outdoor furniture by the pool and beach were taken to the next level by staff members. Every single staff member we encountered was beyond friendly and bent over backwards to ensure we had everything we needed. Paulo, one particularly special employee, even offered to clean our sunglasses! The food and drinks were also delicious at the Thompson Beach House, and the service was, again, equally top-notch. Paulo greeted us by name every morning when we arrived for breakfast. Between my husband and me, we tried just about everything on both the breakfast and lunch menus over the course of our week-long stay. It was all delicious, as were the fruity cocktails! While we interacted with Lezlie and Paulo the most, all staff members made us feel so welcome and special that we felt like we became friends with them by the end of the stay. The attention to detail displayed by even those staff members whom we didn't meet, like housekeeping, was impressive (like neatly rolling my phone charging cord). Although I always get a little sad at the end of a vacation, I was especially sad to leave these very special people. The property itself is lush and beautiful, but the people made our stay truly memorable. I can't wait to return to the Thompson Beach House!
lindsay a - charleston
This was our first time in Playa del Carmen (have visited Cabo several times but wanted to mix it up) and first time booking a Thompson hotel. The Beach House did not disappoint. I read other reviews, found a 40% off deal on Expedia and chose to book the Panoramic Suite. The balcony was well worth it, however it looks as if every room has at least a partial ocean view. Also want to mention that the suite was quite romantic, but also very intimate - glass shower/water closet doors, no real separation of bathroom/bedroom. After check-in on a Friday evening, we found that we arrived just in time for the free tequila tasting. Abelardo provided the tasting, was the bartender when we hung out at the pool throughout our stay and he was awesome! I really enjoyed learning about the different tequilas and mezcals and felt he was both knowledgeable and passionate about his job; he always greeted us with a smile. I can't remember other staff names, but every member from front desk, doormen, housekeeping was helpful and friendly. We did eat at the C-Grill restaurant twice for breakfast and lunch and appreciated the healthier options like the berry bowl and avocado toast - yum! If you're looking for authentic Mexican food, I'd suggest going outside of the hotel, but we enjoyed the options available onsite. We did not visit the other property, only walked by and were happy with our choice to stay at the Beach house instead. Only bummer for me was the loud, club music coming from The Carmen Hotel right next door (made it hard to relax on the balcony), but we were staying over a weekend and at least it seemed to stop by 11pm. Thank you Abelardo and Thompson Beach House for a great stay!
Jena17 - California