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Thompson Playa del Carmen, premier boutique beachfront destination hotel located at the center of it all along Playa del Carmen’s famous Quinta Avenida at Calle 12. With exhilarating 360° views from sea to city and beyond, where a rooftop infinity pool playground meets cuisine and entertainment by the creators of CATCH NYC and the mid-century cool of renowned Mexico City designers Niz + Chauvet. Enjoy The Rooftop at Thompson Playa del Carmen offering breakfast with a view, Swim-up bar, private pool cabanas, ultimate sunset cocktails and World-class dining.
Thompson Playa del Carmen Main House
Calle 12 entre 5ta Ave. y 10 S/N Centro
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Wonderful. They were so nice to us here!! Eddie was amazing and very attentive! Service was excellent. Would highly recommend. Amenities are very nice as well. Very fun atmosphere with a great view! The food and drinks were great!
Elizabeth P
Just don't do it! Hotel is falling apart - deck area has many places where if you step you will likely fall through broken boards; mildew in bathroom; toilet broke CONSTANTLY (housekeeping came 2x/day to repair flushing mechanism which clearly needs to be replaced); service is slow and inattentive; poolside service is almost nonexistent - and then... THE NOISE. They offer earplugs but require soundproofing. The noise is from the street (which isn't their fault) but their ability to address it (or not!) is on them - and its bananas - and doesn't stop until after 3am. Truly like nothing I have ever experienced.
nadine l
We enjoyed our stay so much! When you travel with children, we recommend to upgrade your room to beach front with a hot tub on your balcony. Your family is going to love it.
Mo L
The hotel is well taken care of. The central location is perfect for walking around to restaurants bars and other beaches. The rooms are large and comfortable. We had a balcony and a king size bed that was pleasant for relaxing. There is a lot going on on the rooftop and out and around the hotel so there is some loud noise in the evenings. They provide earplugs and the music stops late into the evening. It didn’t bother us since we enjoy music. The staff was very accommodating and helpful. They went beyond to help us make the trip far more enjoyable. Thank you Mariel and Soraya at the front desk, Alex the bellman and Alfredo the manager for all your assistance. It’s great appreciated. The rooftop is fantastic, it has a beautiful view and comfortable daybeds. The beach house property also was a pleasure to visit. We had many days of comfortable quiet, beachfront relaxation there. We thank their staff as well. Overall, we will be excited to return.
Mira V - Toronto, Canada
This was our third stay at Hyatt Centric Playa del Carmen and once again it was fantastic. The C-Grill breakfast was great, and we loved staying at the Beach House. We’ll definitely be back again!
erikahurn - Seattle, Washington
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