Thompson Playa del Carmen Main House
Playa del Carmen, Mexico
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About the Hotel
Thompson Playa del Carmen, premier boutique beachfront destination hotel located at the center of it all along Playa del Carmen’s famous Quinta Avenida at Calle 12. With exhilarating 360° views from sea to city and beyond, where a rooftop infinity pool playground meets cuisine and entertainment by the creators of CATCH NYC and the mid-century cool of renowned Mexico City designers Niz + Chauvet. Enjoy The Rooftop at Thompson Playa del Carmen offering breakfast with a view, Swim-up bar, private pool cabanas, ultimate sunset cocktails and World-class dining.
Location
Thompson Playa del Carmen Main House
Calle 12 entre 5ta Ave. y 10 S/N Centro
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Non-Smoking Property
- Pet Friendly
- Handicap Accessible Facilities
- Dining
- Poolside Dining
- Pool Bar
- Rooftop Bar
- Bar
- Lounge
- Restaurants
- On-Site Amenities
- Concierge
- Fitness Center
- Panoramic Lounge
- Pool Cabanas
- Beach Amenities
- Infinity Pool
- Activities
- Bicycling
- Yoga
- Business
- Meeting Room
- Business Center
- Family
- Babysitting
- Children's Programs
- Nearby
- Shopping
- Restaurants
- Nightlife
- Interests
- City
- Hotels
Reviews for Thompson Playa del Carmen Main House
Great Staff
Meyli at the front office is a true professional and always greeted me by my name. Rooms are spacious and modern, loved the amenities and being right in the middle of everything of the city! Cool infinity pool overlooking everything.
orlandogCH
Great stay!
It is a great location in the center of town. The rooftop pool is very nice and the staff are friendly. We recommend it to couples or families. We had the kids and they were still very accommodating to us.
Jimmy L - Rochester, New York
Ernesto made our stay awesome
Ernesto made our stay ! Friendly , professional and fun. We only visited the Beach house when he was working … his standard of care and hospitality was excellent.
Escape290967
SHIOMARA RUEDA and MARICEL RODRÍGUEZ: horrible costumer service
SHIOMARA RUEDA and MARICEL RODRÍGUEZ both work in the front lobby of this hotel and they are absolutely RUDE. Truly the worst costumer service I have ever received. They were so aggressive, they would mean mug my sister and I, and then yelled at us. We did nothing wrong. We had 4 friends staying at their hotel and we would go to the rooftop restaurant and spend lots of money on food and drinks 4 days in a row. On the 4th day, SHIOMARA forced me and my sister to give her our identification without reason. Then was so rude to our friends that were staying there. MARICEL gave me this god awful look when we were leaving. I am Mexicana, this is my country, so to treat me this way was so disappointing. They are the face of the hotel when we walk in and they should be fired! We spoke with the manager and he said he would disciplined them and I hope he did. We will never come back and I will make sure I tell my family and friends to stay away as well. SHAME ON THEM!
415barbyr
Hyatt beach house Playa Del Carmen
The staff at Hyatt Centric Beach house took great care of us all week! They are friendly, and present without being pushy. Karen makes everyone, even the kids, feel welcome and appreciated. Highly recommend this hotel on the beach!
rebeccasC1575PF - Cincinnati, Ohio
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