Thompson Playa del Carmen Main House

Playa del Carmen, Mexico

9 First Class
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About the Hotel

Thompson Playa del Carmen, premier boutique beachfront destination hotel located at the center of it all along Playa del Carmen’s famous Quinta Avenida at Calle 12. With exhilarating 360° views from sea to city and beyond, where a rooftop infinity pool playground meets cuisine and entertainment by the creators of CATCH NYC and the mid-century cool of renowned Mexico City designers Niz + Chauvet. Enjoy The Rooftop at Thompson Playa del Carmen offering breakfast with a view, Swim-up bar, private pool cabanas, ultimate sunset cocktails and World-class dining.

Location

Thompson Playa del Carmen Main House
Calle 12 entre 5ta Ave. y 10 S/N Centro
Playa del Carmen, Mexico 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Non-Smoking Property
  • Pet Friendly
  • Handicap Accessible Facilities
  • Dining
  • Poolside Dining
  • Pool Bar
  • Rooftop Bar
  • Bar
  • Lounge
  • Restaurants
  • On-Site Amenities
  • Concierge
  • Fitness Center
  • Panoramic Lounge
  • Pool Cabanas
  • Beach Amenities
  • Infinity Pool
  • Activities
  • Bicycling
  • Yoga
  • Business
  • Meeting Room
  • Business Center
  • Family
  • Babysitting
  • Children's Programs
  • Nearby
  • Shopping
  • Restaurants
  • Nightlife
  • Interests
  • City
  • Hotels

Reviews for Thompson Playa del Carmen Main House

Customer service

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Wow beautiful hotel. Amazing location and the service was perfect. Especially from Soraya at the desk, she went above and beyond to help me. Thank you much ✨

jaime q


A family wedding weekend

TripAdvisor Traveler Review Rating Reviewed 1 week ago

We spent a long weekend at the resort. The resort is lovely as are all of the people who work there. Soraya, the desk agent, was wonderful at check-in and gave us helpful tips on local places to go. Angel, Joel and Yaz in the pool and restaurant area were attentive, friendly and the food is delicious! The resort is on the beach and has different types of seating for sun and shade. The pool is very small and more of a lap pool. The rooms are gorgeous and bottled water is supplied every day. We all had balconies that look out on the golf and over the resort pool and cabana area. The resort is only a block from 5th Avenue which is the main restaurant and shopping street and about a 5 minute walk from the sister Hyatt Centric site. The sister site has a nicer pool area but is not on the beach. If you have anyone in your party who is handicapped this property is challenging as at peak times of the day the street is blocked off and vans/taxis cannot get down to the door. We did rent scooters for two of our party and they have a ramp with access to the street but you do have to walk up hill 2 blocks to get to transportation. They are short blocks but still challenging for those with mobility issues. The wedding included a welcome party on the roof of the sister site which was fantastic. Great food and drinks and a beautiful view of the Gulf. The rooms at the sister site are very similar so if you want to save money stay there. You still have access to the beach at this site.

Tania Y


Room service was amazing

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Fabian Hernandez our housekeeper was amazing, place was clean, right in the middle of everything, a party town. Loved the sunrise in the mornings l, so I recommend a room facing the ocean.

G9384NKrays


Hotel is certainly in the center of things

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Overall it is a very good hotel. I was glad that we did not get a room facing 5th Ave. Those rooms had to be very noisy. The noisy part is not all the hotels fault just a problem with 5th ave. Again Francesco at the roof top bar was wonderful.

Jim2919


Good energy and great time at Beach house

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Beautiful property and staff especially Soraya at the front desk -the town is safe -many great restaurants and trip to Tulum was a nice experience. Thank you Soraya again for accommodating our special request! Truly a great face for Hyatt.

Mark B


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