Thompson Playa del Carmen Main House

We had a wonderful week at the Hyatt Centric and truly enjoyed our stay. It is a small, charming hotel with a very relaxed atmosphere, and everyone we interacted with was incredibly friendly and welcoming. A very special thank you to Ernesto and Daniel, who took care of us every morning at breakfast. After just a few days, they already knew what we liked and made us feel genuinely well taken care of. They were always attentive, friendly, and warm, and their excellent service became part of what made our mornings here so enjoyable. Breakfast itself was also excellent. Everything was fresh, beautifully prepared, and consistently delicious. Compliments to the chef as well — the quality of the food was outstanding throughout our stay. And having breakfast right on the beach, just a few meters from the ocean, made it even more special. One of the best things about this hotel is its beachfront setting. Unfortunately, there was quite a bit of sargassum during our stay, so we weren’t able to enjoy swimming in the ocean, but that didn’t take away from the beautiful atmosphere of the property. The pool is also right by the beach, and the ocean breeze makes the entire pool and breakfast area feel noticeably cooler and very comfortable, even on hot days. We visited during low season, so the hotel wasn’t crowded, which made it especially peaceful and perfect for relaxing. Everything worked beautifully throughout our stay, and we had an excellent week here. We would definitely come back!

Ernesto was a very good waiter, he treated us so so good And every time very kind 🤍🤍

Excellent service from Karen ,Daniel , JC , Diego. I will always come back when in PDC . AMAZING FACILITIES, VERY CLEAN BATHROOMS.

Ernesto I had the best time with him. He is very professional. When yiu visit hyatt ask for Ernesto at the pool.

This guy is amazing with a great energy! Francisco Connie and JC