Thompson Playa del Carmen in Playa del Carmen, Mexico
Thompson Playa del Carmen, premier boutique beachfront destination hotel located at the center of it all along Playa del Carmen’s famous Quinta Avenida at Calle 12. With exhilarating 360° views from sea to city and beyond, where a rooftop infinity pool playground meets cuisine and entertainment by the creators of CATCH NYC and the mid-century cool of renowned Mexico City designers Niz + Chauvet. Enjoy The Rooftop at Thompson Playa del Carmen offering breakfast with a view, Swim-up bar, private pool cabanas, ultimate sunset cocktails and World-class dining.
Enjoy luxury boutique hotel accommodations and a highly personalized experience with your choice of chic downtown boutique luxury and rooftop pool vistas.
Located two blocks from Thompson Playa del Carmen is Thompson Beach House. This smaller sister boutique hotel offers oceanfront accommodations in an exclusive Playa del Carmen beachfront setting. With only 27 guestrooms and suites, it offers highly personalized, intuitive service and private check-in.Guest staying at Thompson Playa del Carmen have access to some of the beach activities and amenities available at Thompson Beach House.
Location of Thompson Playa del Carmen
Nearest Airport: CUN
Amenities for Thompson Playa del Carmen
- General Information
- Non-Smoking Property
- Pet Friendly
- Handicap Accessible Facilities
- Poolside Dining
- Pool Bar
- Rooftop Bar
- On-Site Amenities
- Fitness Center
- Panoramic Lounge
- Pool Cabanas
- Beach Amenities
- Infinity Pool
- Meeting Room
- Business Center
- Children's Programs
Reviews for Thompson Playa del Carmen
We moved to this hotel from another further out of town. Wow!! The shower, towels, robes, sheets, location, staff, and rooftop pool could not have been more perfect!! Our room had a terrific view! We had great wait staff at the pool and pool bar! The front desk went above and beyond and even upgraded our room for us upon check in as well as give us a later check out to accommodate our pick up time! We went over to the beach house on our last morning for a fantastic breakfast and some beach time. They had chairs and towels for us to use, which was perfect. I have raved about this hotel since we got back home and will definitely return in the future!!!
st_anywhere - Kennesaw
Where to even begin with the incredible Thompson hotel? My best friend and I decided to add a few days onto a work trip taking place in Mayakoba and chose to stay at the Thompson for our first day/night. We had read great reviews, the hotel pictures looked amazing, and the price was just right. In short, the reviews and photos do not even BEGIN to do this place just. It is truly unbelievable, and must be experienced first hand. From the moment we walked through the door, we were greeted with kindness and warmth, as if we were part of their familu. Sinai, Charly and Cynthia at the front desk were exquisite, and went above and beyond to ensure we had the perfect stay. Charly (quite possibly one of the loveliest humans you'll ever meet) always made us smile, shared great recommendations, and even went the extra mile to help us book an extra night in Tulum (and get into the exclusive yoga class). Sinai, who's polish and professionalism has yet to be matched, ensured everything about our stay was perfect. She shared details with us on the mezcal tasting that was happening at their sister property a few blocks down, and when we showed our interest, insisted on escorting us to the sister property to ensure we were properly taken care of that evening. The pool at the Thompson (which alone is the worth the stay) not only had incredible views, awesome foods and drinks, but yet again, stellar service. Freddie our server was a gem â€” recommending fun new drink recipes based on our preferences, providing recommendations to us when we went next to Tulum, and making sure we had a relaxing day on the roof of the Thompson. From the gorgeous rooms, to the beautiful rooftop pool and restaurants, to the impeccable service, the Thompson is a MUST if you're considering a place to stay in Playa Del Carmen. Whether you're looking for a couples getaways, birthday celebration or just a break from reality, I would highly, highly recommend this place. Thompson Hotel Staff - thank you for a fantastic experience. I'll be back to see you soon!
Ashley W - Austin, Texas
This hotel is amazing ! From the moment we got to the hotel we were greeted by the amazing Moises. He took our bags to our room and looped us in on the different areas of the facility. The beds were amazing and we were provided awesome toiletries, 2 complimentary facials and they had a tequila for us to join. The pool is lovely and the staff at Cinco is great. Very respectful and they went above and beyond to make sure my order was perfect. At night we stayed by the pool area on the lounge chairs and looked at starts without anyone bothering us. The location was great since the hotel is located on the main area of la 5ta avenida. The strip felt face and I saw multiple police officers. We walked to the Thompson beach hotel and it was pretty close and cute. The food at CGrill was great.
_icyn13 - Brooklyn, New York
If you like contemporary, conscientious service, cleanliness and excellent food,Thompson, Playa Del Carmen is a great place to relax and have some fun as well. The top floor is open and has an excellent pool with partial views of the ocean and fantastic food service as well as restaurant options. The design top to bottom is modern but fits in well with the Mexican setting near the ocean.
William C - Vancouver, Canada
I've traveled the globe and have stayed in some of the most highly rated hotels in the world. Travel is my passion. I'm embarrassed to admit that - while I've had great experiences - I've never taken the time to write review. That said, my experience at Thompson Playa del Carmen was so outstanding and unexpected that I just had to take the time to share here. Charlie, Sinai and team went above and beyond at every opportunity to make sure that our time with them and our trip to Mexico in general was an incredible experience. My friend and I booked a single night at Thompson Playa del Carmen simply as a convenience - we had one night on our own before a multiday work event at Mayakoba resort followed by a few personal days in Tulum in celebration of our birthdays. Honestly, we booked Thompson because it was relatively inexpensive and we expected it just to be a quick pitstop/place to sleep. It absolutely blew our expectations out of the water, however, from start to finish. Forget Vegas or Miami, this is where you want to go for long weekends, girls trips, bachelor parties, romantic getaways et al. We used the private transport from the airport and kicked off our trip with a clean, cool, luxury SUV ride (w/ wifi) to the hotel. Solid choice! Upon arrival, the welcome we received from the front desk was warm and sincere - we couldn't help but feel like we were guests in their home and that genuine hospitality continued throughout every moment of our stay. Even after we'd left (kicking and screaming, mind you....we ended up staying a full extra day), their team continued to take care of us as we enjoyed the rest of our trip. I've been a manager in the restaurant/event industry and I've rarely experienced such reflexive hospitality and incredible service. Charlie, in particular, went out of his way to ensure we had every possible suggestion/recommendation/introduction/reservation...you name it, he took care of it and even made sure to help us after we'd departed when we needed an extra night in Tulum based on unexpected changes to our itinerary. There are no words for his level of service and we can't wait to come back to see you, Charlie!!!!! Your service and attention are the reason we will absolutely return. Let's be honest - the pool is even more amazing than it looks on the website. We were personally grateful it was relatively quiet while we were there and spent most of the time shazam'ing the incredible DJ set (pooside fridays and saturdays)! We've already talked about going back for a busier weekend so we can experience how it might be when it's not so quiet. The view, music, and drinks were outstanding but - as with every experience here - the people and the service is what made it unforgettable. Freddie, in particular, took amazing care of us and we never wanted for a fresh margarita - his bartenders made the drinks just like we liked them (mezcal, lemongrass, no extra sugar/juice, fresh lime...highly recommend) and kept us "hydrated." He even sent us to Tulum with a list of restaurant/bar recs and manager names - so amazing! I also thoroughly enjoyed what ended up being a private (by default) sunrise yoga up at the rooftop pool...highly recommend! Playa is a pretty touristy spot - the shopping and most restaurants/bars/ didn't much interest us, personally. We wanted to check out the Thompson Beach House property because we almost stayed there, so the team suggested we attend the Tequila tasting that evening. Sinai, one of our beautiful hosts, went so far as to personally walk us the ~3 blocks and introduce us to the team there! Above and beyond...and in her stilettos nonetheless!!!! Unreal. Phenomenal experience as our bartenders had loads of good info and even better tequila. Great visit to the sister property but, in the end, we were thrilled with our choice to stay at the main hotel. Which brings me to the hotel itself - first of all, I want to bottle the scent and wear it as a perfume (can this be arranged?) The design is perfectly executed down to surprising choices like dimming the interiors with limited windows and walls of sheer curtains to keep the space intimate, cool, and sexy as hell. Nothing cliche in sight and a nice respite from tacky, dated counterparts all across Riviera Maya. The rooms are spacious and comfortable with a gorgeous shower and bathroom. The hotel is clean and kept in beautiful condition. The restaurants are beautiful and food surprisingly fresh and delicious. We didn't have to worry about getting sick and ate/drank our way through our 48 hrs at Thompson. Frankly, we didn't even want to leave the hotel. So we didn't. One of the most frustrating parts of being a 'tourist' is, after spending money on flights/accommodations, is getting somewhere and having no choice but to spend yet another arm and leg on mediocre food/bev. Not only was the quality here top notch, the prices were relatively reasonable. THANK YOU for not gouging your guests and making it manageable to enjoy the experience without counting our margaritas ;-) Thompson team, thank you from the bottom of our hearts for taking such great care of us. When someone works really hard all the time and chooses to spend those hard-earned dollars on a travel experience, nothing is more disappointing than a lackluster experience. The corollary to that is that nothing is more rewarding than a series of exceeded expectations and memories to cherish for a lifetime. There is an abundance of beautiful, cool hotels and pools around the world - what sets one apart is the heart and humans behind it all. You guys manage to deliver world class service with a laid back atmosphere and that's a tough balance. Thank you for making our birthday trip so incredible. There are too many places in this world to see to go somewhere twice...but you all are the exception- see you soon, Charlie :)
Paige G - Raleigh, North Carolina