Thompson Playa del Carmen Main House
Playa del Carmen, Mexico
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About the Hotel
Thompson Playa del Carmen, premier boutique beachfront destination hotel located at the center of it all along Playa del Carmen’s famous Quinta Avenida at Calle 12. With exhilarating 360° views from sea to city and beyond, where a rooftop infinity pool playground meets cuisine and entertainment by the creators of CATCH NYC and the mid-century cool of renowned Mexico City designers Niz + Chauvet. Enjoy The Rooftop at Thompson Playa del Carmen offering breakfast with a view, Swim-up bar, private pool cabanas, ultimate sunset cocktails and World-class dining.
Location
Thompson Playa del Carmen Main House
Calle 12 entre 5ta Ave. y 10 S/N Centro
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Non-Smoking Property
- Pet Friendly
- Handicap Accessible Facilities
- Dining
- Poolside Dining
- Pool Bar
- Rooftop Bar
- Bar
- Lounge
- Restaurants
- On-Site Amenities
- Concierge
- Fitness Center
- Panoramic Lounge
- Pool Cabanas
- Beach Amenities
- Infinity Pool
- Activities
- Bicycling
- Yoga
- Business
- Meeting Room
- Business Center
- Family
- Babysitting
- Children's Programs
- Nearby
- Shopping
- Restaurants
- Nightlife
- Interests
- City
- Hotels
Reviews for Thompson Playa del Carmen Main House
Unacceptable.
We booked at the Beach location, received confirmation e-mails for the beach location up until the week before. The DAY OF I received my check-in e-mail for the Downtown location. I assumed it was a mistake but after speaking w/ front desk it was not- the Beach hotel was being renovated so they moved us to the Downtown location WITHOUT INFORMING US. The renovation was not a surprise and they could have informed us earlier but did not. We were told we would get points added to our account (which we haven't yet) and did not receive any sort of compensation for the room. Completely unacceptable and not the service I would expect from a major chain like Hyatt. I specifically did not want the noise of the Downtown location- I specifically wanted to be on the beach. Had I known the hotel was being renovated I would have booked elsewhere. Really disappointing.
Carol C
Wonderful little hotel!
Everything has been lovely and the smoked salmon, egg and avocado toast was delicious. The staff throughout the hotel have been great and helpful.
PeterL651 - St. Petersburg, Florida
Xperience
The best experience, Daniel is the best!
ENDRICH IVAN R
Amazing service
Mario from front desk is amazing , he make are trip amazing
Will L
Good service
The service is very good specially Karen she was very helpful and nice.
bashar s
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