Grand Papua Hotel

I stayed at this hotel at the beginning of April, 2018. I was so satisfied with the atmosphere and service. All staffs were very nice. Especially, Ms. Doreen and Ms. Melissa. They were very kind and friendly. Actually, I left my iPhone and T-shirt in a room and realized it when I arrived at Singapore airport. I was a little panic but they mentioned "There is no problem, we have found and keep it." It really relieved me. After that, they did their best to make my iPhone arrive at my address. As a result, I could get my iPhone and T-shirt very soon because of their great help. I would like to say again "Thank you very much, Ms Doreen and Melissa!!". I really recommend this hotel for your business or private trip. Daisuke Hirano

I stayed at the Grand Papua for 3 nights on a business trip. The hotel was well appointed and the staff very helpful. A bit disapointed with the pool in an area with this climate as it was small and out of action for part of the stay. No shops or restaurants in the area around the hotel so I found it a bit isolated.

Stayed at the hotel from 14 to 17 March. The room is clean and comfy. The staff are friendly and polite. However they should change the breakfast menu frequently, it can be pretty boring with the same food for 4 days.

I like to stay in local branded hotels; hence booking this hotel. The reviews and websites do give a feel of a grand hotel; but it was ok. Airport pickup and drop off. This was a nice service included as part of the booking; its in a nice air con and the driver was nice and friendly. When I arrived there was no one from the hotel; I had to call and ask the lady had disappeared and then came back. Which did annoy me as I was worried no one was there. Checkin Felt like they were a bit slow and not very welcoming. But after my checkin they were ok. Concierge I think the guys name was George; he was good and always there. Location Is right in town; but its very dead. You have to get a tour guide to take you around. Room Was small and clean; but had a great sea view. The room despite being clean was very small and felt a bit miniture. Breakfast Good selection of food; was very average. Resturant food I had a T bone steak and it was very good but expensive; I had my desert in my room and I didnt like the fact they charged me for a tray service which was 1/3 cost of the desert. For a hotel of this standard I wouldn’t expect them to charge. Spa I did use them for a hair cut; which was average. Overall It’s a good business like hotel; not sure what it is but it felt a bit empty with no atmosphere; Im not sure if this PNG as it wasn’t very busy in the area. I even popped into the Crowne Plaza next door and it was dead. I would go back as it is a good business hotel; not so exciting with family. Other They need to be more responsive to emails. I requested them multiple times to advise me of a tour guide; after chasing several times each contact they kept giving me were either non responsive or they didn’t provide that service. They need to improve on the communication level. Tour Guide, After going through multiple forums I found Daniel; he was an excellent tour guide and I highly recommend. Im including the details if you need a tour guide; as the hotel are unable to provide. Daniel Wakra +67576880978 / 7266 9696 DanielWakra@yahoo.com or NGtours@yahoo.com

This is my second time to Port Moresby and the first time staying at this property. I was greeted with a smile upon my arrival. Free shuttle from the Airport to the hotel. My room was very nice and overlooking the waterfront from the 14th floor. Continental breakfast was nice, but lacking a little in the food selection. Well, at least for my taste. Overall, everyone was very nice and friendly. Despite what many say about Port Moresby, I have never felt uncomfortable during my visit, not felt unsafe at any time. Most of the locals greet you with a smile and enjoy talking with you. Perhaps not a typical place to take a holiday, but perhaps someday. Beautiful BSP bank building just two minute walk from the hotel. Also, views from my room overlooking the water.