The Heathman Hotel, Portland

A wonderful old style hotel in Downtown Portland! Wonderful bar and staff. Highly recommend. A few things to improve - room AC didn't work... Room fixtures need to be tweaked (table wiggle -needs to be adjusted; toilet seat moves - needs to be tightened)

I come to Portland rather frequently, enough that I'll usually opt for an Airbnb or motel for solo stays, but I've been to the Heathman twice with family, and each time was wonderful with them. Multiple staff immediately greeting you, offering you a complementary beverage, and they have a wonderful library room adjacent to the lobby. The rooms are quaint and quiet. I slept on the fold-out bed (the people who actually paid for the stay got the proper bed), and I still slept well, which I can't always say about a fold-out. About a 5-minute walk from the light rail, with plenty of nearby dining options.

We actually booked the Heathman by accident. We'd stayed at the Benson recently, and I mixed them up, since they're both famous old Portland hotels. My husband said he was very happy we stayed here. He enjoyed the breakfast. I rank the fitness center among the best I've been to, other than those that are health clubs open to outside the hotel. It's relatively large, airy, well-lit, exceptionally well-maintained, has a Peloton, the windows were open, and the fridge is stocked with bottled water and cold towels. The location is excellent, with a MAX station very close, a farmer's market on Wednesdays behind the building, and it's right next to the Schnitzer. The prices are reasonable. The valet parking works very well. The bedding is very comfy, especially the down pillows, and the bathroom is tight but works. There was one thing needing fixing in the shower - the soap holder. Otherwise no issues.

Four of us from different parts of the country met in Portland Oregon. The hotel is fabulously located for walking to restaurants, getting to the Portland Spirit, the Saturday market, the Oregon Historical Society (awesome museum), Portland Art Museum (David Hockney exhibit!!). It is also easy to get an Uber up to the Japanese and Rose Gardens (definitely worth the trip if in bloom). The rooms were nice and clean. The staff was extremely helpful. Breakfast was easy and they were giving a credit for eating there. Cocktails in the bar were relaxing. We would all stay there again.

Unfortunately, everything that made The Heathman a boutique hotel has been removed. There is no reception desk; replaced by two computer screens. There is limited Valet service; expect to wait twenty minutes. There is no official greeters; young untrained personnel are not ready to embrace this historic property once deemed for its charm and quality service. Nespresso has been removed from rooms; go down to lobby. Library has been torn out and reduced to a hallway two floors up. Food is minimal and very sad; no cream at the bar. Bartender had to whip it himself. Horrid.