The Nines, a Luxury Collection Hotel, Portland

Great stay! The location was central and convenient. Juan upgraded our experience with an upgraded room. We felt welcomed.

The Nines is located in a clean safe area across the street from the Pioneer Courthouse and Square. There is a streetcar line that runs right by it for added convenience. We had a lovely, spacious king room overlooking both. The bed was very comfortable with quality linens. The bathroom was spacious with good strong shower pressure. Quiet as well. We stayed 2 nights at the beginning of a trip that included Cannon Beach, then one more night before traveling home. I had used Bonvoy points for the last night. The gal who checked us in gave us a free upgrade to a very lovely suite on a high floor. During both stays the staff were absolutely professional, helpful, and friendly. Anandi, Amina, both of whom were delightful and so gracious to upgrade our room, Sheryl at the concierge desk. Sheryl helped us with local attractions as well as gave us info about wineries and Cannon Beach sights for our trip there. She even had a birthday treat for me. She offered to save it for our last night, which we chose to do. It was a bottle of sparkling wine, a delicious chocolate cake, and a sweet card. So very thoughtful! I apologize if I can't remember the names of all the staff. Suffice it to say our experience with everyone was positive. The two restaurants on-site are Urban Farmer and Departure. We ate sumptuous breakfasts at the Urban Farmer and a fantastic steak dinner one night. Blair, who was the hostess, and Kendal, our server were delightful. Our last night we dined at Departure and enjoyed incredible Asian fusion cuisine with a bird's-eye view of the city. Jason was our knowledgeable server. We will definitely stay at The Nines again if returning to Portland.

My wife travelled to Portland and stayed at The Nines on a recent business trip that overlapped with her birthday. Sheryl and Patrick on the concierge team were a tremendous help with finding a local chocolatier, balloons, cards, etc and making sure that those things were in her room when she arrived. They were kind, helpful, and incredibly diligent - the hotel is lucky to have them as part of a great team.

Juan is so accommodating and sweet. He deserves only the best. We showed up expecting to quickly get to our room but we were surprised by his attentiveness and care.

Juan is the best service you could ask for. This young man took exceptional care of us and went above and beyond to ensure we had the best anniversary stay possible. He was a treat to work with and I wish him nothing but the best<3