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Pestana Vintage Porto Hotel is set in the charming Ribeira District of Porto, steps away from the glistening waters of the Douro River and the double-decker Dom Luís I Bridge. Nuzzled in the heart of Porto, this postcard perfect hotel, a part of the Lifestyle collection of Preferred Hotels & Resorts, is made up of charming 16th-century buildings that together give this hotel character and style. Guest accommodations are all different sizes and orientation with views of the vibrant downtown area. Premium amenities, double-glazed windows, marble bathrooms, and personalized service and attention to detail keeps guests coming back to this beautiful property.
Pestana Vintage Porto Hotel
Praça da Ribeira, nº1
Porto, Portugal
4050-513
Nearest Airport: OPO
The accommodation was OK, however the security over guest credit card information and charging is poor. We stayed for 4 nights & were incorrectly charged the 200 euro room bond on a daily basis, rather than just once. This resulted in our bank account being overdrawn. However just over 2 weeks after we checked out of the hotel there were 2 unauthorised charges of 800 euro each to our card. We contacted the hotel to query these transactions, however after 2 months and a number of emails the Manager advised us that they had no record of these transactions, even though our bank account showed the withdrawals were processed by Pestana Vintage Poro. This has been costly for us & also spoiled our memories of our trip to Porto.
Meander63887919213 - Adelaide, Australia
Perfect location, all of the staff were amazing, attentive and helpful, particularly Hugo at breakfast and francesca Couldn't ask for more well deserved 5 stars
rogerbE2622SM
The hotel commands a fabulous river side location in the bustling Ribeira area. We had a river front room with a Juliet balcony. There was a separate sitting area with the coffee and tea facilities and a sofa. We spent most of the time with the window open listening to the sights and sounds of the riverside. The reception were very welcoming on arrival. To our surprise they brought a bottle of fizz and some chocolates for us. There was also a complimentary bottle of whisky and vodka with mixers for us to enjoy. The Vinology wine bar has recently opened in the hotel. They had a great range of cheeses and Portuguese wines. BUT they really need to add ports and port tasting to their offering - missing a trick there. The only thing that let the hotel down was the breakfast service. We had to wait 20 minutes for tea one day. I had to go and ask where it and the ordered cooked breakfast were. Then when the tea turned up it was one half full pot and one tea bag for two! On another day we had to wait over 15 minutes for the tea after asking twice for it. If the hotel sorts out the breakfast service then I’d give them 5 stars. Us Brits need our morning tea!
Choc_eclaire - Bracknell, United Kingdom
Lovely location. Disappointed at check in, hotel denied we had a booking even though we had proof of confirmation. We were kept waiting for them to phone our agent and we then had to rebook. Room was very spacious but no privacy as there was a walkway immediately outside our window so if you pulled back the curtains to admire the view people were looking in. Breakfast was good and staff were very pleasant.
644mikek - Southampton, United Kingdom
We had a great experience visiting Porto. The Pestana Hotel was nice for the last 2 nights. Unfortunately, the first day we arrived they gave us the worse room they had. BEATRICE the front desk person was not friendly at all to welcome new guest. They didn't bother to show us the room first; the price was very expensive for the condition of the room. No air conditioning, very hot night with the worse mattress and some flying insects. We didn't sleep. The room was located on the second floor across from a loud drinking business. The hotel never told us that breakfast was included. The 10% off given wasn't enough to make up for the night we had and the long flight to Portugal. A BIG THANK YOU to Andres and Gonsalo. Especially, Andres always trying to make us feel as comfortable as possible during our time there, very professional and friendly. Thank you again Andres.
Josie M
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