Belmond Hotel Splendido

An ordinary restaurant with unjustifiably exorbitant prices. It is true that Portofino lacks good restaurants, but I wonder why this one is so sought-after? I found no clue to answer that question—just an extremely hot bill.

One of our best hotel experiences ever. We have stayed at many Belmonds and other equivalent luxury brands, and there is just something special about the Splendido that made it one of our best hotel stays ever - the property, furnishings, people, service, amazing views, great SPA, and staff that is amazingly well trained and truly friendly and helpful. This is definitely a place we will return to again in the future.

We checked in the day before a significant birthday to a fabulous greeting. But by the next morning we had experienced a couple of annoyances and spoke to management. Suddenly, we were whisked into the best birthday ever! Their goal was her happiness and they delivered. Not just management, but people throughout the hotel. Dinner ended with birthday cake enough to share and an odd assortment of guests around Vladi and his piano at the piano bar. Random spontaneous FUN!! And great service. Thank you.

This hotel had been on my bucket list for over five years. We travelled from the other side of the world specifically to stay here, so naturally our expectations were incredibly high. All I can say is... wow. It didn't just meet our expectations—it exceeded every single one of them. There is something truly magical about this place that is impossible to describe until you experience it yourself. It is one of those rare destinations that creates memories for a lifetime. The iconic view over the bay is simply breathtaking. You could spend hours just sitting on the terrace, taking it all in, and never get tired of it. Following the recent renovation, the property itself is absolutely stunning—every detail has been beautifully designed. It feels like stepping into an Italian dream. The food is exceptional, but what really impressed me was the attention to detail throughout the hotel. Having a dedicated coffee bar where guests can explore some of the finest coffee beans from around the world is such a unique and thoughtful touch. However, what truly makes Splendido extraordinary is its people. I travel extensively and stay in luxury hotels around the world, so I know how difficult it is to deliver genuine five-star service. Too often, luxury hospitality can feel scripted, overly formal or even intrusive. Splendido has mastered the perfect balance. Every single member of the team—from the drivers and reception staff to the restaurant teams and housekeeping—was exceptional. Everyone greeted us with genuine warmth, humility and natural smiles. Nothing felt rehearsed or forced. They made us feel welcome from the moment we arrived, remembered the little details, built genuine rapport in just a few days, and somehow always seemed to anticipate what we needed before we even asked. That level of service is incredibly rare. You never feel judged, uncomfortable or overwhelmed. Instead, you simply feel relaxed, cared for and completely at home, while knowing that someone is always there whenever you need them. I don't know how you train your people, Splendido, but whatever you're doing, you've perfected it. This is, without question, one of the most magical hotels in the world, and one that fully deserves its reputation. Thank you for creating such an unforgettable experience. We are already planning our return next year.

Splendido is a place to enrich feelings in a lovely way! Words cannot describe the beauty of this property! The location and vieware both breathtaking! Definitely back to Splendido next year!